New Mexico › Sandoval County › Rio Rancho
Rio Rancho Center
4210 Sabana Grande Se, Rio Rancho, NM 87124
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Rio Rancho Center is a For-profit, limited liability company nursing home in Rio Rancho, New Mexico, certified for 120 beds and caring for about 113 residents a day.
CMS gives it 1 of 5 stars overall, below the New Mexico median of 3; the health inspection rating is 2, staffing 1 and quality measures 3.
Inspectors recorded 74 health deficiencies across the three most recent survey cycles (27, 31, 16 by cycle, most recent first), none at the actual-harm level. That is 61.7 per 100 beds, more than the state median of 47.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.3 RN), close to the New Mexico median of 3.4; nursing staff turnover is 54.1%.
Compared with county, state and nation
| Measure | This facility | Sandoval Co. median | New Mexico median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 74 | 63 | 49 | 28.7 |
| Citations per 100 beds | 61.7 | 61.7 | 47.5 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.5 | 3.4 | 3.9 |
| RN hours per resident day | 0.3 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 54.1% | 68.3% | 52.9% | 45.8% |
| Fines listed | $0 | $8,278 | $19,971 | — |
County and state figures are medians across facilities (3 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Feb 2025, 19 Feb 2024.
Severity mix: D ×37 E ×33 F ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 Apr 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Complaint investigation | 21 May 2026 |
| 27 Apr 2026 | F0583 | Keep residents' personal and medical records private and confidential. | E | Complaint investigation | 21 May 2026 |
| 27 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 21 May 2026 |
| 27 Apr 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Complaint investigation | 21 May 2026 |
| 10 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 30 Mar 2026 |
| 10 Mar 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 30 Mar 2026 |
| 10 Mar 2026 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 30 Mar 2026 |
| 10 Mar 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 30 Mar 2026 |
| 10 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 30 Mar 2026 |
| 18 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 9 Dec 2025 |
| 6 Jun 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 1 Aug 2025 |
| 25 Feb 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 8 Apr 2025 |
| 25 Feb 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 8 Apr 2025 |
| 15 Nov 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Complaint investigation | 1 Oct 2024 |
| 15 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 13 Dec 2024 |
| 15 Nov 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Complaint investigation | 13 Dec 2024 |
| 16 Aug 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 4 Oct 2024 |
| 16 Aug 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 4 Oct 2024 |
| 19 Feb 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 28 Mar 2024 |
| 19 Feb 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0687 | Provide appropriate foot care. | D | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 28 Mar 2024 |
| 19 Feb 2024 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 28 Mar 2024 |
| 6 Sep 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | E | Complaint investigation | 31 Oct 2023 |
| 6 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 31 Oct 2023 |
| 6 Sep 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 31 Oct 2023 |
| 6 Sep 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 31 Oct 2023 |
| 6 Sep 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 31 Oct 2023 |
| 4 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Dec 2022 |
| 4 Nov 2022 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 15 Dec 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff 54.1%, RNs 70.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Mexico median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.3% | 10.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.6% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.2% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.8% | 10.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.8% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.2% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Peak Medical New Mexico No 3 Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Peak Medical LLC | 5% or greater direct ownership interest | 100% | 02/02/2015 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2012 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2012 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Sunbridge Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/20/2007 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Sandoval County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Neighborhood In Rio Ranchoabuse icon | Rio Rancho | 48 | 2 | 2 | 4 | 38 | 79.2 | $8K | 13 Mar 2026 |
| The Suites Rio Vistaabuse icon | Rio Rancho | 136 | 2 | 2 | 3 | 63 | 46.3 | $17K | 19 Feb 2026 |
All 3 facilities in Sandoval County
Questions and answers
How many deficiencies has Rio Rancho Center been cited for?
74 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.
Has Rio Rancho Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Rio Rancho Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.
Who operates Rio Rancho Center?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Peak Medical LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Rio Rancho Center last inspected?
The most recent survey or investigation in the CMS record is dated 27 Apr 2026; the most recent standard health survey was 25 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.