Elder Care Record

New Mexico › Sandoval County › Rio Rancho

The Suites Rio Vista

2410 19th Street Se, Rio Rancho, NM 87124

CCN 325127 · For-profit, limited liability company · 136 certified beds · chain Eduro Healthcare

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Suites Rio Vista is a For-profit, limited liability company nursing home in Rio Rancho, New Mexico, certified for 136 beds and caring for about 80 residents a day.

CMS gives it 2 of 5 stars overall, below the New Mexico median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.

Inspectors recorded 63 health deficiencies across the three most recent survey cycles (17, 25, 21 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 46.3 per 100 beds, about the same as the state median of 47.5.

CMS lists 1 penalty in the period covered: fines totalling $17K.

Reported nurse staffing is 3.5 hours per resident per day (0.6 RN), close to the New Mexico median of 3.4; nursing staff turnover is 68.3%.

CMS flags that the facility carries the CMS abuse icon.

63health deficiencies, 3 survey cycles1 at actual harm or worse
$17Kfines listed by CMS1 penalty in period
3.5nurse hours per resident per daystate median 3.4
59%occupancy (residents ÷ beds)80 residents a day

Compared with county, state and nation

MeasureThis facilitySandoval Co. medianNew Mexico medianUS average
Overall star rating2233.0
Health citations, 3 cycles63634928.7
Citations per 100 beds46.361.747.526.8
Total nurse hours per resident day3.53.53.43.9
RN hours per resident day0.60.60.60.7
Nursing staff turnover68.3%68.3%52.9%45.8%
Fines listed$17,215$8,278$19,971—

County and state figures are medians across facilities (3 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 225
Cycle 321

Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Feb 2026, 15 Nov 2024.

Severity mix: G ×1 D ×34 E ×27 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Feb 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation27 Mar 2026
11 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation27 Mar 2026
11 Feb 2026F0641Ensure each resident receives an accurate assessment.EStandard survey27 Mar 2026
11 Feb 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey27 Mar 2026
11 Feb 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey27 Mar 2026
11 Feb 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey27 Mar 2026
11 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation27 Mar 2026
11 Feb 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey27 Mar 2026
11 Feb 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey27 Mar 2026
11 Feb 2026F0637Assess the resident when there is a significant change in conditionDStandard survey27 Mar 2026
11 Feb 2026F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey27 Mar 2026
11 Feb 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey27 Mar 2026
11 Feb 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey29 Jan 2026
11 Feb 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey27 Mar 2026
11 Feb 2026F0791Provide or obtain dental services for each resident.DStandard survey27 Mar 2026
22 Aug 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation5 Nov 2025
22 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation5 Nov 2025
17 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation25 Aug 2025
17 Jul 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Aug 2025
17 Jul 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation25 Aug 2025
25 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation12 Jun 2025
25 Apr 2025F0610Respond appropriately to all alleged violations.DComplaint investigation12 Jun 2025
25 Apr 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation12 Jun 2025
25 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation12 Jun 2025
12 Feb 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation14 Mar 2025
12 Feb 2025F0610Respond appropriately to all alleged violations.EComplaint investigation (under dispute review)14 Mar 2025
15 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey20 Dec 2024
15 Nov 2024F0583Keep residents' personal and medical records private and confidential.EStandard survey20 Dec 2024
15 Nov 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey20 Dec 2024
15 Nov 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey20 Dec 2024
15 Nov 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey20 Dec 2024
15 Nov 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey20 Dec 2024
15 Nov 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey20 Dec 2024
15 Nov 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey20 Dec 2024
15 Nov 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey20 Dec 2024
15 Nov 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey20 Dec 2024
15 Nov 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey20 Dec 2024
15 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey20 Dec 2024
15 Nov 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey20 Dec 2024
15 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey20 Dec 2024
15 Nov 2024F0791Provide or obtain dental services for each resident.DStandard survey20 Dec 2024
15 Nov 2024F0880Provide and implement an infection prevention and control program.DStandard survey20 Dec 2024
10 Jul 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation9 Aug 2024
10 Jul 2024F0908Keep all essential equipment working safely.DComplaint investigation9 Jul 2024
19 Jan 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation23 Feb 2024
11 Dec 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation2 Feb 2024
11 Dec 2023F0610Respond appropriately to all alleged violations.EComplaint investigation2 Feb 2024
11 Dec 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation2 Feb 2024
11 Dec 2023F0679Provide activities to meet all resident's needs.EStandard survey2 Feb 2024
11 Dec 2023F0760Ensure that residents are free from significant medication errors.EStandard survey2 Feb 2024
11 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey2 Feb 2024
11 Dec 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey2 Feb 2024
11 Dec 2023F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard survey2 Feb 2024
11 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey2 Feb 2024
11 Dec 2023F0880Provide and implement an infection prevention and control program.EStandard survey2 Feb 2024
11 Dec 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation2 Feb 2024
11 Dec 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey2 Feb 2024
11 Dec 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey2 Feb 2024
11 Dec 2023F0685Assist a resident in gaining access to vision and hearing services.DStandard survey2 Feb 2024
11 Dec 2023F0730Observe each nurse aide's job performance and give regular training.DStandard survey2 Feb 2024
11 Dec 2023F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.DStandard survey2 Feb 2024
11 Dec 2023F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey2 Feb 2024
11 Dec 2023F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.DStandard survey2 Feb 2024

Penalties

DateTypeAmountDetail
11 Feb 2026Fine$17,215

Staffing

Total nursing3.5 h
Nurse aides2.06 h
LPN0.8 h
RN0.64 h
Weekend total3.19 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff 68.3%, RNs 77.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew Mexico medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.5%10.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.1%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.7%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.5%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.2%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.9%10.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.6%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.5%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Cabezon Nursing And Rehab Center Llc. Chain: Eduro Healthcare (34 facilities).

OrganisationRole in the CMS recordInterestSince
Eduro Healthcare LLCDirect ownership interestNOT APPLICABLE05/01/2018
Ecapital Healthcare Corp5% or greater security interestNOT APPLICABLE11/21/2018
Eduro Healthcare LLCOperational/managerial controlNOT APPLICABLE05/01/2018
Forvis Mazars LLPOperational/managerial controlNOT APPLICABLE05/01/2018
Wsrp, LLCOperational/managerial controlNOT APPLICABLE05/01/2018
Caretrust Gp LLCAdp of the snfNOT APPLICABLE05/01/2018
Caretrust Reit IncAdp of the snfNOT APPLICABLE05/01/2018
Ctr Partnership LPAdp of the snfNOT APPLICABLE10/17/2025
Ecapital Healthcare CorpAdp of the snfNOT APPLICABLE03/02/2026
Eduro Healthcare LLCAdp of the snfNOT APPLICABLE10/17/2025
Forvis Mazars LLPAdp of the snfNOT APPLICABLE10/17/2025
Wsrp, LLCAdp of the snfNOT APPLICABLE10/17/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Sandoval County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
The Neighborhood In Rio Ranchoabuse iconRio Rancho482243879.2$8K13 Mar 2026
Rio Rancho CenterRio Rancho1201217461.7—27 Apr 2026

All 3 facilities in Sandoval County

Questions and answers

How many deficiencies has The Suites Rio Vista been cited for?

63 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.

Has The Suites Rio Vista been fined?

Yes. CMS lists fines totalling $17K in the period covered.

How does staffing at The Suites Rio Vista compare?

Reported total nurse staffing is 3.5 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.

Who operates The Suites Rio Vista?

It is part of the Eduro Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Eduro Healthcare LLC, Eduro Healthcare LLC and Forvis Mazars LLP. Individual owners and managers are not listed on this site.

When was The Suites Rio Vista last inspected?

The most recent survey or investigation in the CMS record is dated 19 Feb 2026; the most recent standard health survey was 11 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.