San Juan Hills Healthcare CenterCMS ratings, inspections and fines
- Address
- 31741 Rancho Viejo Road, San Juan Capistrano, CA 92675
- CCN
- 555763
- Ownership type
- For-profit, limited liability company
- Certified beds
- 45
- Residents per day
- 42
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives San Juan Hills Healthcare Center an overall rating of 4 of 5 stars. The last standard survey was on 22 Jan 2026. The latest survey cycle has 19 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Orange County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 72 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 22 Jan 2026 | 19 | 14 |
| Cycle 2 | 15 Nov 2024 | 27 | 14 |
| Cycle 3 | No date | 18 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 Jun 2026 |
| 26 May 2026 | F0732 | Post nurse staffing information every day. | B | Complaint investigation | 11 Jun 2026 |
| 26 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 11 Jun 2026 |
| 20 Apr 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 5 May 2026 |
| 22 Jan 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | B | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0814 | Dispose of garbage and refuse properly. | B | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 Mar 2026 |
| 22 Jan 2026 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 3 Mar 2026 |
| 15 Oct 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 12 Nov 2025 |
Survey cycle 2: 27 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | B | Complaint investigation | 2 Aug 2025 |
| 15 Jul 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Complaint investigation | 2 Aug 2025 |
| 15 Jul 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 2 Aug 2025 |
| 23 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 19 Jun 2025 |
| 15 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | B | Complaint investigation | 13 Dec 2024 |
| 15 Nov 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0574 | The resident has the right to receive notices in a format and a language he or she understands. | B | Complaint investigation | 13 Dec 2024 |
| 15 Nov 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | B | Complaint investigation | 13 Dec 2024 |
| 15 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 13 Dec 2024 |
| 15 Nov 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 13 Dec 2024 |
| 15 Nov 2024 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 13 Dec 2024 |
Survey cycle 3: 18 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 2 Jan 2024 |
| 17 Nov 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | B | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 15 Dec 2023 |
| 17 Nov 2023 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 17 Dec 2023 |
| 17 Nov 2023 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 15 Dec 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 5.08 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.92 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 1.30 | 1.20 | |
| Nurse aides | 2.86 | 2.65 | |
| All nurse staff, weekends | 4.50 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 36.8%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 14.3%
- Administrators who left in a year
- No data
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Setting
- Continuing care retirement community
- Legal business name
- Asrv LLC
- Chain
- Aspen Skilled Healthcare (35 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Asrv LLC | Direct ownership interest | 3 Nov 2021 | |
| Aspen Skilled Healthcare Inc | Indirect ownership interest | 3 Nov 2021 | |
| Sacc LLC | Indirect ownership interest | 3 Nov 2021 | |
| Asrv LLC | Operational/managerial control | 3 Nov 2021 | |
| Aspen Healthcare Services LLC | Adp of the snf | 1 Jan 2023 | |
| Asrv LLC | Adp of the snf | 3 Nov 2021 | |
| East West Bank | Adp of the snf | 6 Aug 2020 |
The site shows organisations only. It does not show the names of persons.
Other homes in Orange County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Capistrano Beach Care Center | Dana Point | 1 of 5 | 27 | $0 | 19 Nov 2025 | |
| Orchards Skilled Nursing | Rancho Mission Viejo | 5 of 5 | 10 | $0 | 17 Apr 2025 | |
| Palm Terrace Healthcare & Rehabilitation Center | Laguna Hills | 3 of 5 | 24 | $50,950 | 9 Feb 2026 | |
| Villa Valencia Healthcare Center | Laguna Hills | 4 of 5 | 21 | $0 | 16 May 2025 | |
| Laguna Hills Health and Rehabilitation Center | Laguna Hills | 1 of 5 | 41 | $0 | 25 Aug 2025 | |
| Freedom Village Healthcare Center | Lake Forest | 5 of 5 | 18 | $0 | 26 Nov 2025 | |
| Trabuco Hills Post Acute | Lake Forest | 2 of 5 | 54 | $0 | 4 Mar 2026 | |
| Regents Point - Windcrest | Irvine | 4 of 5 | 16 | $0 | 10 Jun 2026 | |
| Newport Subacute Healthcare Center | Costa Mesa | 1 of 5 | 47 | $14,380 | 29 Aug 2025 | |
| Victoria Healthcare and Rehabilitation Center | Costa Mesa | 5 of 5 | 12 | $0 | 23 Jul 2025 | |
| Crystal Cove Care Center | Newport Beach | 4 of 5 | 27 | $0 | 24 Feb 2025 | |
| Pelican Ridge Post Acute | Newport Beach | 3 of 5 | 36 | $0 | 19 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of San Juan Hills Healthcare Center (CCN 555763). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/san-juan-hills-healthcare-center-san-juan-capistrano-ca-555763/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was San Juan Hills Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 26 May 2026. It was a complaint investigation. It gave 3 citations. The standard survey before the last one was on 15 Nov 2024.
- Who operates San Juan Hills Healthcare Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Aspen Skilled Healthcare. The CMS ownership file names Asrv LLC for operational or managerial control. This site does not show the names of persons.
- Is San Juan Hills Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.