California › Orange County › Newport Beach
Pelican Ridge Post Acute
466 Flagship Road, Newport Beach, CA 92663
CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 167 beds, Pelican Ridge Post Acute serves Newport Beach in Orange County, California and has taken Medicare and Medicaid residents since 1978.
CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 2 and quality measures 5.
Inspectors recorded 90 health deficiencies across the three most recent survey cycles (36, 32, 22 by cycle, most recent first), none at the actual-harm level. That is 53.9 per 100 beds, about the same as the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.2 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 40.1%.
CMS flags that the facility carries the CMS abuse icon.
90health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.2nurse hours per resident per daystate median 4.2
81%occupancy (residents ÷ beds)136 residents a day
Compared with county, state and nation
| Measure | This facility | Orange Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 90 | 66 | 44 | 28.7 |
| Citations per 100 beds | 53.9 | 69.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.2 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 40.1% | 30.8% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (72 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Aug 2025, 19 Jul 2024.
Severity mix: D ×68 E ×5 B ×17
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 30 Mar 2026 |
| 3 Feb 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 5 Mar 2026 |
| 6 Oct 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 5 Nov 2025 |
| 6 Oct 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Nov 2025 |
| 6 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 5 Nov 2025 |
| 6 Oct 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | B | Complaint investigation | 5 Nov 2025 |
| 6 Oct 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | B | Complaint investigation | 5 Nov 2025 |
| 25 Sep 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | B | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Complaint investigation | 25 Oct 2025 |
| 25 Sep 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 25 Oct 2025 |
| 19 Aug 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | B | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | B | Standard survey | 18 Sep 2025 |
| 19 Aug 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 18 Sep 2025 |
| 9 Jul 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | B | Complaint investigation | 8 Aug 2025 |
| 9 Jul 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B | Complaint investigation | 8 Aug 2025 |
| 18 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 18 May 2025 |
| 18 Apr 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 18 May 2025 |
| 18 Apr 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 18 May 2025 |
| 18 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 20 Mar 2025 |
| 29 Jan 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 28 Feb 2025 |
| 12 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 12 Jan 2025 |
| 19 Jul 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 19 Aug 2024 |
| 19 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 19 Aug 2024 |
| 19 Jul 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 19 Aug 2024 |
| 19 Jul 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Complaint investigation | 19 Aug 2024 |
| 19 Jul 2024 | F0814 | Dispose of garbage and refuse properly. | B | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | B | Standard survey | 19 Aug 2024 |
| 19 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 Aug 2024 |
| 21 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Jun 2024 |
| 6 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Jun 2024 |
| 19 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 18 Apr 2024 |
| 19 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | B | Complaint investigation | 18 Apr 2024 |
| 5 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Apr 2024 |
| 4 Oct 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | B | Complaint investigation | 3 Nov 2023 |
| 23 Aug 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 22 Sep 2023 |
| 23 Aug 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 22 Sep 2023 |
| 12 Jul 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 11 Aug 2022 |
| 12 Jul 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Aug 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 40.1%, RNs 41.2%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.0% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.6% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.6% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 48 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Flagship Post Acute Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Flagship Post Acute LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 08/01/2021 |
| Flagship Post Acute LLC | Operational/managerial control | NOT APPLICABLE | 02/03/2022 |
| Flagship Post Acute LLC | Adp of the snf | NOT APPLICABLE | 02/03/2022 |
| Smv Newport Beach LLC | Adp of the snf | NOT APPLICABLE | 04/01/2026 |
| Sun Meridian Management Services LLC | Adp of the snf | NOT APPLICABLE | 03/22/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Orange County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Freedom Village Healthcare Center | Lake Forest | 52 | 5 | 3 | 5 | 56 | 107.7 | — | 2 Jun 2026 |
| Greenfield Care Center of Fullerton, LLC | Fullerton | 99 | 5 | 4 | 5 | 30 | 30.3 | — | 2 Apr 2026 |
| La Palma Nursing Center | Anaheim | 72 | 5 | 3 | 5 | 62 | 86.1 | — | 6 Feb 2026 |
| Orchards Skilled Nursing | Rancho Mission Viejo | 49 | 5 | 4 | 5 | 39 | 79.6 | — | 17 Apr 2025 |
| Sun Mar Nursing Center | Anaheim | 69 | 5 | 5 | 3 | 20 | 29.0 | — | 3 Feb 2026 |
| The Grove Post Acute | Garden Grove | 97 | 5 | 4 | 4 | 39 | 40.2 | — | 10 Feb 2026 |
| Town & Country | Santa Ana | 96 | 5 | 3 | 5 | 53 | 55.2 | — | 10 Mar 2026 |
| Victoria Healthcare and Rehabilitation Center | Costa Mesa | 79 | 5 | 5 | 3 | 27 | 34.2 | — | 4 Sep 2025 |
All 72 facilities in Orange County
Questions and answers
How many deficiencies has Pelican Ridge Post Acute been cited for?
90 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Pelican Ridge Post Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Pelican Ridge Post Acute compare?
Reported total nurse staffing is 4.2 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Pelican Ridge Post Acute?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Flagship Post Acute LLC and Flagship Post Acute LLC. Individual owners and managers are not listed on this site.
When was Pelican Ridge Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 16 Mar 2026; the most recent standard health survey was 19 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.