Elder Care Record

California › Alameda County › Hayward

Serenethos Care Center, LLC

22822 Myrtle Street, Hayward, CA 94541

CCN 555905 · For-profit, limited liability company · 36 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Serenethos Care Center, LLC is a For-profit, limited liability company nursing home in Hayward, California, certified for 36 beds and caring for about 32 residents a day.

CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 5, staffing 3 and quality measures 4.

Inspectors recorded 25 health deficiencies across the three most recent survey cycles (3, 11, 11 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 69.4 per 100 beds, more than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.0 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 36.4%.

25health deficiencies, 3 survey cycles3 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 4.2
89%occupancy (residents ÷ beds)32 residents a day

Compared with county, state and nation

MeasureThis facilityAlameda Co. medianCalifornia medianUS average
Overall star rating5433.0
Health citations, 3 cycles25254428.7
Citations per 100 beds69.439.451.126.8
Total nurse hours per resident day4.04.24.23.9
RN hours per resident day0.40.60.50.7
Nursing staff turnover36.4%34.8%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (69 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)3
Cycle 211
Cycle 311

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Jun 2025, 10 May 2024.

Severity mix: J ×2 L ×1 D ×7 E ×9 F ×5 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
20 Jun 2025F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EStandard survey15 Jul 2025
20 Jun 2025F0641Ensure each resident receives an accurate assessment.DStandard survey15 Jul 2025
20 Jun 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey15 Jul 2025
10 May 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey6 Jun 2024
10 May 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey6 Jun 2024
10 May 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey6 Jun 2024
10 May 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey6 Jun 2024
10 May 2024F0880Provide and implement an infection prevention and control program.EStandard survey6 Jun 2024
10 May 2024F0908Keep all essential equipment working safely.EStandard survey6 Jun 2024
10 May 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.EStandard survey6 Jun 2024
10 May 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey6 Jun 2024
10 May 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey6 Jun 2024
10 May 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey6 Jun 2024
10 May 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey6 Jun 2024
16 Dec 2022F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.LStandard survey9 Feb 2023
16 Dec 2022F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.JStandard survey9 Feb 2023
16 Dec 2022F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.JStandard survey9 Feb 2023
16 Dec 2022F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey9 Feb 2023
16 Dec 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey10 Feb 2023
16 Dec 2022F0814Dispose of garbage and refuse properly.FStandard survey10 Feb 2023
16 Dec 2022F0880Provide and implement an infection prevention and control program.FStandard survey9 Feb 2023
16 Dec 2022F0908Keep all essential equipment working safely.FStandard survey9 Feb 2023
16 Dec 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey9 Feb 2023
16 Dec 2022F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey9 Feb 2023
16 Dec 2022F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey9 Feb 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.99 h
Nurse aides2.53 h
LPN1.09 h
RN0.38 h
Weekend total3.75 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 36.4%, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.7%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.5%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.7%1.3%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay2.5%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.0%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay1.4%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company.

OrganisationRole in the CMS recordInterestSince
Serenethos Care Center, LLC5% or greater direct ownership interest100%03/01/2018
Serenethos Care Center, LLCOperational/managerial controlNOT APPLICABLE03/01/2018
Dickman Weston GroupAdp of the snfNOT APPLICABLE08/01/2019
Hansen Hunter LLCAdp of the snfNOT APPLICABLE08/01/2019
Serenethos Care Center, LLCAdp of the snfNOT APPLICABLE04/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Alameda County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alameda County Medical Center D/P SNFSan Leandro1095551816.5—22 Aug 2024
Bay Area Healthcare CenterOakland995551010.1—9 Feb 2026
Baywood Court Health CenterCastro Valley565551221.4—11 Oct 2024
Bellaken Skilled Nursing CenterOakland615541727.9—16 Apr 2026
Chaparral HouseBerkeley495442551.0—30 Jun 2026
Creekview Skilled NursingPleasanton735551216.4—27 Feb 2025
Crestwood Manor - FremontFremont1265551713.5—10 Jun 2025
Crestwood Treatment CenterFremont885451112.5—22 May 2026

All 69 facilities in Alameda County

Questions and answers

How many deficiencies has Serenethos Care Center, LLC been cited for?

25 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Serenethos Care Center, LLC been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Serenethos Care Center, LLC compare?

Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Serenethos Care Center, LLC?

Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Serenethos Care Center, LLC and Serenethos Care Center, LLC. Individual owners and managers are not listed on this site.

When was Serenethos Care Center, LLC last inspected?

The most recent survey or investigation in the CMS record is dated 20 Jun 2025; the most recent standard health survey was 20 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.