Elder Care Record

California › Alameda County › Hayward

Golden Harbor Healthcare Center

442 Sunset Boulevard, Hayward, CA 94541

CCN 056471 · For-profit, limited liability company · 99 certified beds · chain Spyglass Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 99 beds, Golden Harbor Healthcare Center serves Hayward in Alameda County, California and has taken Medicare and Medicaid residents since 1975.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.

Inspectors recorded 45 health deficiencies across the three most recent survey cycles (16, 9, 20 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 45.5 per 100 beds, about the same as the state median of 51.1.

CMS lists 2 penalties in the period covered: fines totalling $27K.

Reported nurse staffing is 4.0 hours per resident per day (0.6 RN), close to the California median of 4.2.

45health deficiencies, 3 survey cycles1 at actual harm or worse
$27Kfines listed by CMS2 penalties in period
4.0nurse hours per resident per daystate median 4.2
97%occupancy (residents ÷ beds)96 residents a day

Compared with county, state and nation

MeasureThis facilityAlameda Co. medianCalifornia medianUS average
Overall star rating2433.0
Health citations, 3 cycles45254428.7
Citations per 100 beds45.539.451.126.8
Total nurse hours per resident day4.04.24.23.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover—34.8%36.4%45.8%
Fines listed$27,322$0$0—

County and state figures are medians across facilities (69 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)16
Cycle 29
Cycle 320

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Aug 2025, 17 May 2024.

Severity mix: J ×1 D ×23 E ×15 F ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
29 Aug 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey19 Sep 2025
29 Aug 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.FStandard survey19 Sep 2025
29 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.FStandard survey19 Sep 2025
29 Aug 2025F0880Provide and implement an infection prevention and control program.FStandard survey19 Sep 2025
29 Aug 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey19 Sep 2025
29 Aug 2025F0583Keep residents' personal and medical records private and confidential.EStandard survey19 Sep 2025
29 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey19 Sep 2025
29 Aug 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey19 Sep 2025
29 Aug 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey19 Sep 2025
29 Aug 2025F0759Ensure medication error rates are not 5 percent or greater.EStandard survey19 Sep 2025
29 Aug 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey19 Sep 2025
29 Aug 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey19 Sep 2025
29 Aug 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey19 Sep 2025
29 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey19 Sep 2025
29 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey19 Sep 2025
29 Aug 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey19 Sep 2025
6 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation18 Mar 2025
6 Mar 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation18 Mar 2025
13 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.FComplaint investigation25 Nov 2024
17 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation20 Jun 2024
17 May 2024F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey20 Jun 2024
17 May 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey20 Jun 2024
17 May 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey20 Jun 2024
17 May 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey20 Jun 2024
17 May 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey20 Jun 2024
24 Mar 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey24 Apr 2022
24 Mar 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey24 Apr 2022
24 Mar 2022F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EStandard survey24 Apr 2022
24 Mar 2022F0880Provide and implement an infection prevention and control program.EStandard survey24 Apr 2022
24 Mar 2022F0881Implement a program that monitors antibiotic use.EStandard survey24 Apr 2022
24 Mar 2022F0565Honor the resident's right to organize and participate in resident/family groups in the facility.DStandard survey24 Apr 2022
24 Mar 2022F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey24 Apr 2022
24 Mar 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey24 Apr 2022
24 Mar 2022F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey24 Apr 2022
24 Mar 2022F0641Ensure each resident receives an accurate assessment.DStandard survey24 Apr 2022
24 Mar 2022F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey24 Apr 2022
24 Mar 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey24 Apr 2022
24 Mar 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey24 Apr 2022
24 Mar 2022F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey24 Apr 2022
24 Mar 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey24 Apr 2022
24 Mar 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey24 Apr 2022
24 Mar 2022F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey24 Apr 2022
24 Mar 2022F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard survey24 Apr 2022
24 Mar 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey24 Apr 2022
24 Mar 2022F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDStandard survey24 Apr 2022

Penalties

DateTypeAmountDetail
17 May 2024Fine$22,777
28 Aug 2023Fine$4,545

Staffing

Total nursing3.97 h
Nurse aides2.45 h
LPN0.95 h
RN0.57 h
Weekend total3.68 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff —, RNs —; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay1.1%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.9%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.1%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.0%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.1%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.4%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Ceylon Holdings Llc. Chain: Spyglass Healthcare (9 facilities).

OrganisationRole in the CMS recordInterestSince
Spyglass Healthcare LLC5% or greater direct ownership interest50%01/16/2025
Spyglass Healthcare LLCAdp of the snfNOT APPLICABLE07/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Alameda County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alameda County Medical Center D/P SNFSan Leandro1095551816.5—22 Aug 2024
Bay Area Healthcare CenterOakland995551010.1—9 Feb 2026
Baywood Court Health CenterCastro Valley565551221.4—11 Oct 2024
Bellaken Skilled Nursing CenterOakland615541727.9—16 Apr 2026
Chaparral HouseBerkeley495442551.0—30 Jun 2026
Creekview Skilled NursingPleasanton735551216.4—27 Feb 2025
Crestwood Manor - FremontFremont1265551713.5—10 Jun 2025
Crestwood Treatment CenterFremont885451112.5—22 May 2026

All 69 facilities in Alameda County

Questions and answers

How many deficiencies has Golden Harbor Healthcare Center been cited for?

45 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Golden Harbor Healthcare Center been fined?

Yes. CMS lists fines totalling $27K in the period covered.

How does staffing at Golden Harbor Healthcare Center compare?

Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Golden Harbor Healthcare Center?

It is part of the Spyglass Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Spyglass Healthcare LLC. Individual owners and managers are not listed on this site.

When was Golden Harbor Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 29 Aug 2025; the most recent standard health survey was 29 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.