Elder Care Record

California › Los Angeles County › North Hollywood

Sherman Village HCC

12750 Riverside Drive, North Hollywood, CA 91607

CCN 056159 · For-profit, limited liability company · 108 certified beds · chain Longwood Management Corporation

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Sherman Village HCC, in North Hollywood, California, is certified for 108 beds under for-profit, limited liability company ownership and belongs to the Longwood Management Corporation chain.

CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 106 health deficiencies across the three most recent survey cycles (42, 42, 22 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 98.1 per 100 beds, more than the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $202K.

Reported nurse staffing is 5.0 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 26.7%.

CMS flags that the facility is a Special Focus Facility candidate.

106health deficiencies, 3 survey cycles3 at actual harm or worse
$202Kfines listed by CMS1 penalty in period
5.0nurse hours per resident per daystate median 4.2
93%occupancy (residents ÷ beds)101 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating1233.0
Health citations, 3 cycles106614428.7
Citations per 100 beds98.169.151.126.8
Total nurse hours per resident day5.04.34.23.9
RN hours per resident day0.70.40.50.7
Nursing staff turnover26.7%34.4%36.4%45.8%
Fines listed$202,260$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)42
Cycle 242
Cycle 322

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Aug 2025, 6 Sep 2024.

Severity mix: J ×3 D ×52 E ×49 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation14 May 2026
6 May 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation19 May 2026
6 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation19 May 2026
6 May 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation19 May 2026
22 Apr 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation5 May 2026
17 Mar 2026F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.EComplaint investigation27 Mar 2026
11 Dec 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation22 Dec 2025
11 Dec 2025F0679Provide activities to meet all resident's needs.DComplaint investigation22 Dec 2025
11 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation22 Dec 2025
11 Dec 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation22 Dec 2025
11 Dec 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation22 Dec 2025
3 Dec 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation19 Dec 2025
1 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey31 Aug 2025
1 Aug 2025F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey31 Aug 2025
1 Aug 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.EStandard survey31 Aug 2025
1 Aug 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.EStandard survey31 Aug 2025
1 Aug 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation31 Aug 2025
1 Aug 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation31 Aug 2025
1 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation31 Aug 2025
1 Aug 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey31 Aug 2025
1 Aug 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey31 Aug 2025
1 Aug 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.EStandard survey31 Aug 2025
1 Aug 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey31 Aug 2025
1 Aug 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation31 Aug 2025
1 Aug 2025F0760Ensure that residents are free from significant medication errors.EStandard survey31 Aug 2025
1 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey31 Aug 2025
1 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey31 Aug 2025
1 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation31 Aug 2025
1 Aug 2025F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.EStandard survey31 Aug 2025
1 Aug 2025F0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.EStandard survey31 Aug 2025
1 Aug 2025F0880Provide and implement an infection prevention and control program.EStandard survey31 Aug 2025
1 Aug 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey31 Aug 2025
1 Aug 2025F0574The resident has the right to receive notices in a format and a language he or she understands.DStandard survey31 Aug 2025
1 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey31 Aug 2025
1 Aug 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation31 Aug 2025
1 Aug 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey31 Aug 2025
1 Aug 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey31 Aug 2025
1 Aug 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey31 Aug 2025
1 Aug 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey31 Aug 2025
1 Aug 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation31 Aug 2025
1 Aug 2025F0638Assure that each resident’s assessment is updated at least once every 3 months.BStandard survey31 Aug 2025
1 Aug 2025F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.BStandard survey31 Aug 2025
11 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation11 Aug 2025
16 Apr 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation2 May 2025
19 Nov 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation5 Dec 2024
19 Nov 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation5 Dec 2024
19 Nov 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation5 Dec 2024
6 Sep 2024F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation23 Sep 2024
6 Sep 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey23 Sep 2024
6 Sep 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.EStandard survey23 Sep 2024
6 Sep 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey23 Sep 2024
6 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey23 Sep 2024
6 Sep 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.EStandard survey23 Sep 2024
6 Sep 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.EStandard survey23 Sep 2024
6 Sep 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey23 Sep 2024
6 Sep 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey23 Sep 2024
6 Sep 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey23 Sep 2024
6 Sep 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey23 Sep 2024
6 Sep 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey23 Sep 2024
6 Sep 2024F0760Ensure that residents are free from significant medication errors.EStandard survey23 Sep 2024
6 Sep 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey23 Sep 2024
6 Sep 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey23 Sep 2024
6 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Sep 2024
6 Sep 2024F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.EStandard survey23 Sep 2024
6 Sep 2024F0814Dispose of garbage and refuse properly.EStandard survey23 Sep 2024
6 Sep 2024F0880Provide and implement an infection prevention and control program.EStandard survey23 Sep 2024
6 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey23 Sep 2024
6 Sep 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.DStandard survey23 Sep 2024
6 Sep 2024F0641Ensure each resident receives an accurate assessment.DStandard survey23 Sep 2024
6 Sep 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey23 Sep 2024
6 Sep 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey23 Sep 2024
6 Sep 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey23 Sep 2024
6 Sep 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey23 Sep 2024
6 Sep 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey23 Sep 2024
6 Sep 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey23 Sep 2024
6 Sep 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint investigation23 Sep 2024
27 Aug 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation9 Sep 2024
27 Aug 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation9 Sep 2024
27 Aug 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation9 Sep 2024
27 Aug 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation9 Sep 2024
27 Aug 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation9 Sep 2024
27 Aug 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation9 Sep 2024
27 Aug 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation9 Sep 2024
6 Aug 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint investigation22 Aug 2024
26 Jul 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint investigation9 Aug 2024
7 May 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation15 May 2024
17 Apr 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DComplaint investigation29 Apr 2024
11 Apr 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation23 Apr 2024
22 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation14 Sep 2023
22 Aug 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.JComplaint investigation14 Sep 2023
22 Aug 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation14 Sep 2023
22 Aug 2023F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DComplaint investigation14 Sep 2023
22 Aug 2023F0732Post nurse staffing information every day.DComplaint investigation14 Sep 2023
17 Mar 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey15 Apr 2022
17 Mar 2022F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey15 Apr 2022
17 Mar 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey15 Apr 2022
17 Mar 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey15 Apr 2022
17 Mar 2022F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey15 Apr 2022
17 Mar 2022F0759Ensure medication error rates are not 5 percent or greater.EStandard survey15 Apr 2022
17 Mar 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Apr 2022
17 Mar 2022F0880Provide and implement an infection prevention and control program.EStandard survey15 Apr 2022
17 Mar 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey15 Apr 2022
17 Mar 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Apr 2022
17 Mar 2022F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey15 Apr 2022
17 Mar 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Apr 2022
17 Mar 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey15 Apr 2022

Penalties

DateTypeAmountDetail
22 Aug 2023Fine$202,260

Staffing

Total nursing4.98 h
Nurse aides2.4 h
LPN1.86 h
RN0.72 h
Weekend total4.71 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 26.7%, RNs 17.6%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.7%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.7%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.1%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.6%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay11.4%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay8.5%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay13.9%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Coldwater Care Center Llc. Chain: Longwood Management Corporation (38 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Sherman Village HCC been cited for?

106 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Sherman Village HCC been fined?

Yes. CMS lists fines totalling $202K in the period covered.

How does staffing at Sherman Village HCC compare?

Reported total nurse staffing is 5.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Sherman Village HCC?

It is part of the Longwood Management Corporation chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Sherman Village HCC last inspected?

The most recent survey or investigation in the CMS record is dated 11 May 2026; the most recent standard health survey was 1 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.