North Carolina › Harnett County › Dunn
The Carrolton of Dunn
711 Susan Tart Road, Dunn, NC 28335
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Carrolton of Dunn is a For-profit, limited liability company nursing home in Dunn, North Carolina, certified for 100 beds and caring for about 91 residents a day.
CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (5, 16, 16 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 37.0 per 100 beds, more than the state median of 15.6.
CMS lists 4 penalties in the period covered: fines totalling $55K and 1 payment denial.
Reported nurse staffing is 2.9 hours per resident per day (0.3 RN), close to the North Carolina median of 3.5; nursing staff turnover is 61.0%.
Compared with county, state and nation
| Measure | This facility | Harnett Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 37 | 20 | 16 | 28.7 |
| Citations per 100 beds | 37.0 | 22.2 | 15.6 | 26.8 |
| Total nurse hours per resident day | 2.9 | 3.4 | 3.5 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 61.0% | 53.0% | 48.6% | 45.8% |
| Fines listed | $54,999 | $0 | $8,512 | — |
County and state figures are medians across facilities (5 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Nov 2025, 8 Oct 2024.
Severity mix: J ×4 D ×17 E ×9 F ×1 B ×5 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Nov 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 3 Dec 2025 |
| 18 Nov 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 3 Dec 2025 |
| 18 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 3 Dec 2025 |
| 18 Nov 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 5 Dec 2025 |
| 18 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 3 Dec 2025 |
| 8 Jul 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 9 Jul 2025 |
| 10 Jun 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Complaint investigation | 8 Jul 2025 |
| 10 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 8 Jul 2025 |
| 8 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 31 Oct 2024 |
| 8 Oct 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 31 Oct 2024 |
| 8 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 31 Oct 2024 |
| 8 Oct 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 31 Oct 2024 |
| 8 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Oct 2024 |
| 31 May 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 28 Jun 2024 |
| 31 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 28 Jun 2024 |
| 2 Jun 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | B | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 30 Jun 2023 |
| 2 Jun 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | B | Standard survey | 30 Jun 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 10 Jun 2025 | Payment denial | — | 7 days |
| 10 Jun 2025 | Fine | $37,909 | |
| 8 Oct 2024 | Fine | $8,545 | |
| 8 Oct 2024 | Fine | $8,545 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 61.0%, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.2% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.9% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.6% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.2% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 31.7% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.6% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.6% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: The Carrolton Of Dunn, Llc. Chain: Carrolton Nursing Homes (6 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Carrolton Facility Management, LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2020 |
| Carrolton Facility Management, LLC | Adp of the snf | NOT APPLICABLE | 02/04/2026 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Harnett County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Harnett Woods Nursing and Rehabilitation Center | Dunn | 100 | 5 | 4 | 3 | 9 | 9.0 | — | 10 Jul 2025 |
| Windsor Point Continuing Care | Fuquay-Varina | 45 | 5 | 5 | 4 | 10 | 22.2 | — | 27 Nov 2024 |
| Emerald Health & Rehab Center | Lillington | 96 | 2 | 2 | 2 | 20 | 20.8 | — | 30 Sep 2025 |
| Lillington Health and Rehabilitation Centerabuse icon | Lillington | 129 | 1 | 1 | 1 | 35 | 27.1 | $15K | 13 Aug 2025 |
All 5 facilities in Harnett County
Questions and answers
How many deficiencies has The Carrolton of Dunn been cited for?
37 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has The Carrolton of Dunn been fined?
Yes. CMS lists fines totalling $55K in the period covered, plus 1 payment denial.
How does staffing at The Carrolton of Dunn compare?
Reported total nurse staffing is 2.9 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates The Carrolton of Dunn?
It is part of the Carrolton Nursing Homes chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Carrolton Facility Management, LLC. Individual owners and managers are not listed on this site.
When was The Carrolton of Dunn last inspected?
The most recent survey or investigation in the CMS record is dated 18 Nov 2025; the most recent standard health survey was 18 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.