Elder Care Record

California › Los Angeles County › Whittier

The Orchard - Post Acute Care

12385 E. Washington Blvd, Whittier, CA 90606

CCN 055706 · For-profit, limited liability company · 162 certified beds · chain The Ensign Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measuresnot rated

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Orchard - Post Acute Care, in Whittier, California, is certified for 162 beds under for-profit, limited liability company ownership and belongs to the The Ensign Group chain.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 4 and quality measures —.

Inspectors recorded 55 health deficiencies across the three most recent survey cycles (18, 19, 18 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 34.0 per 100 beds, fewer than the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $15K.

Reported nurse staffing is 4.3 hours per resident per day (0.3 RN), close to the California median of 4.2; nursing staff turnover is 30.9%.

55health deficiencies, 3 survey cycles2 at actual harm or worse
$15Kfines listed by CMS1 penalty in period
4.3nurse hours per resident per daystate median 4.2
93%occupancy (residents ÷ beds)150 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating2233.0
Health citations, 3 cycles55614428.7
Citations per 100 beds34.069.151.126.8
Total nurse hours per resident day4.34.34.23.9
RN hours per resident day0.30.40.50.7
Nursing staff turnover30.9%34.4%36.4%45.8%
Fines listed$14,950$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 219
Cycle 318

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 Aug 2025, 26 Jul 2024.

Severity mix: G ×2 D ×34 E ×19

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Mar 2026F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation3 Apr 2026
11 Mar 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 Apr 2026
19 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation4 Dec 2025
7 Aug 2025F0641Ensure each resident receives an accurate assessment.EStandard survey30 Aug 2025
7 Aug 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey2 Sep 2025
7 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey30 Aug 2025
7 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey30 Aug 2025
7 Aug 2025F0880Provide and implement an infection prevention and control program.EStandard survey30 Aug 2025
7 Aug 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey30 Aug 2025
7 Aug 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey30 Aug 2025
7 Aug 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey30 Aug 2025
7 Aug 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey30 Aug 2025
7 Aug 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey30 Aug 2025
7 Aug 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey30 Aug 2025
7 Aug 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey30 Aug 2025
7 Aug 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey30 Aug 2025
7 Aug 2025F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey30 Aug 2025
7 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey30 Aug 2025
11 Jul 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation3 Aug 2025
11 Jul 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation3 Aug 2025
11 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation3 Aug 2025
11 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Aug 2025
11 Jul 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation3 Aug 2025
29 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation23 May 2025
26 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation15 Aug 2024
26 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Aug 2024
26 Jul 2024F0880Provide and implement an infection prevention and control program.EStandard survey15 Aug 2024
26 Jul 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey15 Aug 2024
26 Jul 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard survey15 Aug 2024
26 Jul 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey15 Aug 2024
26 Jul 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Aug 2024
26 Jul 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey15 Aug 2024
26 Jul 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Aug 2024
26 Jul 2024F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey15 Aug 2024
26 Jul 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey15 Aug 2024
26 Jul 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey15 Aug 2024
26 Jul 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey15 Aug 2024
28 Sep 2023F0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation19 Oct 2023
18 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation17 Sep 2023
18 Aug 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation26 Oct 2023
18 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation17 Sep 2023
9 Dec 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey19 Jan 2022
9 Dec 2021F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey19 Jan 2022
9 Dec 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey19 Jan 2022
9 Dec 2021F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey19 Jan 2022
9 Dec 2021F0759Ensure medication error rates are not 5 percent or greater.EStandard survey19 Jan 2022
9 Dec 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey19 Jan 2022
9 Dec 2021F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.EStandard survey19 Jan 2022
9 Dec 2021F0880Provide and implement an infection prevention and control program.EStandard survey19 Jan 2022
9 Dec 2021F0886Perform COVID19 testing on residents and staff.EStandard survey19 Jan 2022
9 Dec 2021F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey19 Jan 2022
9 Dec 2021F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey19 Jan 2022
9 Dec 2021F0679Provide activities to meet all resident's needs.DStandard survey19 Jan 2022
9 Dec 2021F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey19 Jan 2022
9 Dec 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey19 Jan 2022

Penalties

DateTypeAmountDetail
29 Apr 2025Fine$14,950

Staffing

Total nursing4.34 h
Nurse aides2.97 h
LPN1.08 h
RN0.29 h
Weekend total4.02 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 30.9%, RNs 28.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.2%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.2%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.2%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.3%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.4%3.6%4.2%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Ensign Whittier West Llc. Chain: The Ensign Group (342 facilities).

OrganisationRole in the CMS recordInterestSince
Ensign Services IncAdp of the snfNOT APPLICABLE01/01/2022
Madison Health Holdings LLCAdp of the snfNOT APPLICABLE01/01/2022
Standard Bearer Healthcare Op, LPAdp of the snfNOT APPLICABLE01/01/2022
The Ensign Group IncAdp of the snfNOT APPLICABLE01/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has The Orchard - Post Acute Care been cited for?

55 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has The Orchard - Post Acute Care been fined?

Yes. CMS lists fines totalling $15K in the period covered.

How does staffing at The Orchard - Post Acute Care compare?

Reported total nurse staffing is 4.3 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates The Orchard - Post Acute Care?

It is part of the The Ensign Group chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was The Orchard - Post Acute Care last inspected?

The most recent survey or investigation in the CMS record is dated 11 Mar 2026; the most recent standard health survey was 7 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.