California › Los Angeles County › Norwalk
Dept of State Hospitals - Metropolitan SNF
11401 South Bloomfield Avenue, Norwalk, CA 90650
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Dept of State Hospitals - Metropolitan SNF is a Government, state nursing home in Norwalk, California, certified for 102 beds and caring for about 56 residents a day.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 5 and quality measures 2.
Inspectors recorded 53 health deficiencies across the three most recent survey cycles (23, 13, 17 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 52.0 per 100 beds, about the same as the state median of 51.1.
CMS lists 4 penalties in the period covered: fines totalling $135K and 1 payment denial.
Reported nurse staffing is 9.8 hours per resident per day (4.0 RN), above the California median of 4.2; nursing staff turnover is 22.6%.
CMS flags that the facility carries the CMS abuse icon and is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 53 | 61 | 44 | 28.7 |
| Citations per 100 beds | 52.0 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 9.8 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 4.0 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 22.6% | 34.4% | 36.4% | 45.8% |
| Fines listed | $134,583 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Dec 2025, 8 Nov 2024.
Severity mix: J ×1 L ×1 G ×3 D ×30 E ×9 F ×9
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 May 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 May 2026 |
| 7 Mar 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | L | Complaint investigation | 25 Mar 2026 |
| 7 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 25 Mar 2026 |
| 7 Mar 2026 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | F | Complaint investigation | 6 Mar 2026 |
| 7 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 25 Mar 2026 |
| 7 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 25 Mar 2026 |
| 8 Dec 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | J | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Jan 2026 |
| 8 Dec 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 Jan 2026 |
| 8 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 9 Feb 2026 |
| 14 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 24 Nov 2025 |
| 14 Nov 2025 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Complaint investigation | 24 Nov 2025 |
| 18 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 2 Jan 2025 |
| 8 Nov 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 5 Dec 2024 |
| 8 Nov 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 5 Dec 2024 |
| 8 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 5 Dec 2024 |
| 8 Nov 2024 | F0945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | F | Standard survey | 5 Dec 2024 |
| 8 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Dec 2024 |
| 8 Nov 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 5 Dec 2024 |
| 8 Nov 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 5 Dec 2024 |
| 8 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 5 Dec 2024 |
| 8 Nov 2024 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 5 Dec 2024 |
| 23 Oct 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 12 Nov 2024 |
| 23 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Nov 2024 |
| 25 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Oct 2024 |
| 2 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 22 Jul 2024 |
| 27 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 21 Mar 2024 |
| 1 Dec 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 9 Jan 2024 |
| 1 Dec 2023 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | D | Standard survey | 9 Jan 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 7 Mar 2026 | Fine | $51,490 | |
| 8 Dec 2025 | Payment denial | — | 34 days |
| 8 Dec 2025 | Fine | $65,521 | |
| 2 Jul 2024 | Fine | $17,572 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 22.6%, RNs 24.0%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.8% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.9% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.8% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.3% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 11.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 70.0% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, state. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has Dept of State Hospitals - Metropolitan SNF been cited for?
53 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Dept of State Hospitals - Metropolitan SNF been fined?
Yes. CMS lists fines totalling $135K in the period covered, plus 1 payment denial.
How does staffing at Dept of State Hospitals - Metropolitan SNF compare?
Reported total nurse staffing is 9.8 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Dept of State Hospitals - Metropolitan SNF?
Ownership type is government, state. Individual owners and managers are not listed on this site.
When was Dept of State Hospitals - Metropolitan SNF last inspected?
The most recent survey or investigation in the CMS record is dated 6 May 2026; the most recent standard health survey was 8 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.