Elder Care Record

California › Los Angeles County › Whittier

Whittier Pacific Care Center

7716 S Pickering Avenue, Whittier, CA 90602

CCN 055764 · For-profit, corporation · 105 certified beds · chain Longwood Management Corporation

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 105 beds, Whittier Pacific Care Center serves Whittier in Los Angeles County, California and has taken Medicare and Medicaid residents since 1967.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 2 and quality measures 3.

Inspectors recorded 80 health deficiencies across the three most recent survey cycles (18, 37, 25 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 76.2 per 100 beds, more than the state median of 51.1.

CMS lists 1 penalty in the period covered: no fines and 1 payment denial.

Reported nurse staffing is 5.0 hours per resident per day (0.6 RN), close to the California median of 4.2; nursing staff turnover is 43.9%.

80health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS1 penalty in period
5.0nurse hours per resident per daystate median 4.2
94%occupancy (residents ÷ beds)98 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating2233.0
Health citations, 3 cycles80614428.7
Citations per 100 beds76.269.151.126.8
Total nurse hours per resident day5.04.34.23.9
RN hours per resident day0.60.40.50.7
Nursing staff turnover43.9%34.4%36.4%45.8%
Fines listed$0$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 237
Cycle 325

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Mar 2026, 31 Jan 2025.

Severity mix: G ×1 D ×53 E ×23 F ×1 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
13 Mar 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey2 Apr 2026
13 Mar 2026F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey2 Apr 2026
13 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey2 Apr 2026
13 Mar 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey2 Apr 2026
13 Mar 2026F0880Provide and implement an infection prevention and control program.EStandard survey2 Apr 2026
13 Mar 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey2 Apr 2026
13 Mar 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey2 Apr 2026
13 Mar 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey2 Apr 2026
13 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey2 Apr 2026
13 Mar 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey2 Apr 2026
13 Mar 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey2 Apr 2026
13 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey2 Apr 2026
13 Mar 2026F0759Ensure medication error rates are not 5 percent or greater.DStandard survey2 Apr 2026
13 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey2 Apr 2026
20 Feb 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation13 Mar 2026
17 Feb 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation6 Mar 2026
21 Nov 2025F0732Post nurse staffing information every day.DComplaint investigation10 Dec 2025
8 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation28 Aug 2025
30 May 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation30 Jun 2025
30 May 2025F0732Post nurse staffing information every day.DComplaint investigation30 Jun 2025
31 Jan 2025F0814Dispose of garbage and refuse properly.FStandard survey28 Feb 2025
31 Jan 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey28 Feb 2025
31 Jan 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey28 Feb 2025
31 Jan 2025F0759Ensure medication error rates are not 5 percent or greater.EStandard survey28 Feb 2025
31 Jan 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey28 Feb 2025
31 Jan 2025F0880Provide and implement an infection prevention and control program.EStandard survey28 Feb 2025
31 Jan 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey28 Feb 2025
31 Jan 2025F0642Ensure a qualified health professional conducts resident assessments.DStandard survey28 Feb 2025
31 Jan 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey28 Feb 2025
31 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey28 Feb 2025
31 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey28 Feb 2025
31 Jan 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey28 Feb 2025
31 Jan 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey28 Feb 2025
31 Jan 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey28 Feb 2025
31 Jan 2025F0825Provide or get specialized rehabilitative services as required for a resident.DStandard survey28 Feb 2025
31 Jan 2025F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey28 Feb 2025
31 Jan 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey28 Feb 2025
31 Jan 2025F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey28 Feb 2025
8 Jan 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation26 Jan 2025
8 Jan 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DComplaint investigation26 Jan 2025
8 Jan 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DComplaint investigation26 Jan 2025
30 Oct 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation19 Nov 2024
29 Aug 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation23 Sep 2024
29 Aug 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation23 Sep 2024
16 Aug 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation6 Sep 2024
16 Aug 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation6 Sep 2024
16 Aug 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation6 Sep 2024
16 Aug 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation6 Sep 2024
16 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation6 Sep 2024
1 Aug 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation30 Aug 2024
1 Aug 2024F0732Post nurse staffing information every day.EComplaint investigation30 Aug 2024
1 Aug 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation30 Aug 2024
1 Aug 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation30 Aug 2024
1 Aug 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation30 Aug 2024
1 Aug 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation30 Aug 2024
15 Jul 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EComplaint investigation13 Aug 2024
17 Apr 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation23 Apr 2024
17 Apr 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation23 Apr 2024
27 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation21 Mar 2024
27 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation16 Apr 2024
27 Feb 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation21 Mar 2024
27 Feb 2024F0825Provide or get specialized rehabilitative services as required for a resident.DComplaint investigation21 Mar 2024
23 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation21 Mar 2024
26 Jan 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey23 Feb 2024
26 Jan 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey23 Feb 2024
26 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Feb 2024
26 Jan 2024F0880Provide and implement an infection prevention and control program.EStandard survey23 Feb 2024
26 Jan 2024F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.EStandard survey23 Feb 2024
26 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey23 Feb 2024
26 Jan 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey23 Feb 2024
26 Jan 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey23 Feb 2024
26 Jan 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey23 Feb 2024
26 Jan 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey23 Feb 2024
26 Jan 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey23 Feb 2024
26 Jan 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey23 Feb 2024
26 Jan 2024F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.DStandard survey23 Feb 2024
26 Jan 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey23 Feb 2024
6 Dec 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation29 Dec 2023
28 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation27 Oct 2023
2 Aug 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation2 Sep 2023

Penalties

DateTypeAmountDetail
26 Jan 2024Payment denial—28 days

Staffing

Total nursing5.02 h
Nurse aides2.47 h
LPN1.95 h
RN0.6 h
Weekend total4.73 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 43.9%, RNs 50.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay15.9%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.9%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.4%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.7%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.5%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.5%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.5%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Shea Healthcare Center Llc. Chain: Longwood Management Corporation (38 facilities).

OrganisationRole in the CMS recordInterestSince
Jrb Investments LLC5% or greater direct ownership interest100%12/04/2000
Longwood Management LLCOperational/managerial controlNOT APPLICABLE01/01/1995

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Whittier Pacific Care Center been cited for?

80 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Whittier Pacific Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Whittier Pacific Care Center compare?

Reported total nurse staffing is 5.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Whittier Pacific Care Center?

It is part of the Longwood Management Corporation chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Jrb Investments LLC and Longwood Management LLC. Individual owners and managers are not listed on this site.

When was Whittier Pacific Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 13 Mar 2026; the most recent standard health survey was 13 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.