California › Los Angeles County › West Hills
West Valley Post Acute
7057 Shoup Ave, West Hills, CA 91307
CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 128 beds, West Valley Post Acute serves West Hills in Los Angeles County, California and has taken Medicare and Medicaid residents since 1968.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.
Inspectors recorded 83 health deficiencies across the three most recent survey cycles (31, 23, 29 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 64.8 per 100 beds, more than the state median of 51.1.
CMS lists 4 penalties in the period covered: fines totalling $71K and 2 payment denials.
Reported nurse staffing is 4.3 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 22.0%.
CMS flags that the facility carries the CMS abuse icon.
83health deficiencies, 3 survey cycles3 at actual harm or worse
$71Kfines listed by CMS4 penalties in period
4.3nurse hours per resident per daystate median 4.2
78%occupancy (residents ÷ beds)100 residents a day
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 83 | 61 | 44 | 28.7 |
| Citations per 100 beds | 64.8 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.5 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 22.0% | 34.4% | 36.4% | 45.8% |
| Fines listed | $71,200 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Aug 2025, 5 Sep 2024.
Severity mix: J ×1 G ×2 D ×41 E ×32 B ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 May 2026 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 2 Jun 2026 |
| 11 May 2026 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 2 Jun 2026 |
| 9 Feb 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 26 Feb 2026 |
| 17 Dec 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 18 Dec 2025 |
| 17 Nov 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 10 Dec 2025 |
| 17 Nov 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 10 Dec 2025 |
| 14 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 19 Sep 2025 |
| 14 Aug 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Sep 2025 |
| 14 Aug 2025 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 12 Sep 2025 |
| 14 Aug 2025 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | Deficient, Provider has no plan of correction |
| 22 Jul 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 19 Aug 2025 |
| 22 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Aug 2025 |
| 26 Jun 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Complaint investigation | 23 Jul 2025 |
| 26 Jun 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 23 Jul 2025 |
| 26 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 23 Jul 2025 |
| 26 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 Jul 2025 |
| 26 Jun 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 23 Jul 2025 |
| 26 Jun 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 23 Jul 2025 |
| 5 Nov 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 29 Nov 2024 |
| 23 Oct 2024 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | D | Complaint investigation | 18 Nov 2024 |
| 5 Sep 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 20 Sep 2024 |
| 5 Sep 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 20 Sep 2024 |
| 29 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 14 Sep 2024 |
| 1 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 5 Aug 2024 |
| 7 Jun 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | J | Complaint investigation | 24 Jun 2024 |
| 7 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 6 Aug 2024 |
| 7 Jun 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 6 Aug 2024 |
| 7 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Aug 2024 |
| 20 Feb 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 15 Mar 2024 |
| 25 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 20 Feb 2024 |
| 25 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 20 Feb 2024 |
| 10 Jan 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 6 Feb 2024 |
| 10 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 6 Feb 2024 |
| 10 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 6 Feb 2024 |
| 10 Jan 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 6 Feb 2024 |
| 28 Jan 2022 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | E | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | B | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 25 Feb 2022 |
| 28 Jan 2022 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 25 Feb 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 7 Jun 2024 | Payment denial | — | 30 days |
| 7 Jun 2024 | Fine | $24,341 | |
| 10 Jan 2024 | Payment denial | — | 23 days |
| 10 Jan 2024 | Fine | $46,859 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 22.0%, RNs 25.0%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.4% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 1.2% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.1% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: West Valleyidence Opco, Llc. Chain: Pacs Group (274 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Providence Group North LLC | 5% or greater direct ownership interest | 100% | 08/06/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has West Valley Post Acute been cited for?
83 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has West Valley Post Acute been fined?
Yes. CMS lists fines totalling $71K in the period covered, plus 2 payment denials.
How does staffing at West Valley Post Acute compare?
Reported total nurse staffing is 4.3 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates West Valley Post Acute?
It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Providence Group North LLC. Individual owners and managers are not listed on this site.
When was West Valley Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 11 May 2026; the most recent standard health survey was 14 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.