Whispering Pines Rehabilitation and Nursing CenterCMS ratings, inspections and fines
- Address
- 38 Talmadge Avenue, East Haven, CT 06512
- CCN
- 075294
- Ownership type
- For-profit, limited liability company
- Certified beds
- 90
- Chain
- None in the CMS record
- Residents per day
- 79
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Whispering Pines Rehabilitation and Nursing Center an overall rating of 4 of 5 stars. The last standard survey was on 17 Mar 2026. The latest survey cycle has 7 health citations. The median for nursing homes in Connecticut is 12. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | South Central Connecticut Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 23 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 17 Mar 2026 | 7 | 12 |
| Cycle 2 | 16 May 2024 | 14 | 13 |
| Cycle 3 | No date | 13 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 17 Apr 2026 |
| 17 Mar 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Standard survey | 17 Apr 2026 |
| 17 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 17 Apr 2026 |
| 17 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey (in dispute review) | 17 Apr 2026 |
| 17 Mar 2026 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 17 Apr 2026 |
| 17 Mar 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 17 Apr 2026 |
| 29 Jan 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 11 Mar 2026 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 21 Mar 2025 |
| 8 Jan 2025 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 14 Feb 2025 |
| 21 Nov 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 3 Jan 2025 |
| 21 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 3 Jan 2025 |
| 16 May 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | B | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0687 | Provide appropriate foot care. | E | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 2 Jul 2024 |
| 16 May 2024 | F0880 | Provide and implement an infection prevention and control program. | C | Standard survey | 2 Jul 2024 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 7 May 2024 |
| 14 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 23 Apr 2024 |
| 14 Mar 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 23 Apr 2024 |
| 1 Nov 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 Dec 2023 |
| 1 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 Dec 2023 |
| 1 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Dec 2023 |
| 28 Jan 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Mar 2022 |
| 28 Jan 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 11 Mar 2022 |
| 28 Jan 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 11 Mar 2022 |
| 28 Jan 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Standard survey | 11 Mar 2022 |
| 28 Jan 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 11 Mar 2022 |
| 28 Jan 2022 | F0687 | Provide appropriate foot care. | E | Standard survey | 11 Mar 2022 |
| 28 Jan 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 11 Mar 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.72 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.42 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 0.97 | 0.82 | |
| Nurse aides | 2.33 | 2.22 | |
| All nurse staff, weekends | 3.51 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 43.9%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 45.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.6% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.7% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.8% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.5% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.1% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.0% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.8% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Whispering Pines Rehabilitation and Nursing Center LLC
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in South Central Connecticut Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Ark Healthcare & Rehabilitation at Branford Hills | Branford | 2 of 5 | 19 | $8,021 | 5 Feb 2026 | |
| Apple Rehab Laurel Woods | East Haven | 2 of 5 | 9 | $64,555 | 29 Jan 2026 | |
| New Haven Center for Nursing & Rehabilitation LLC | New Haven | 1 of 5 | 31 | $61,814 | 29 Aug 2025 | |
| Mary Wade Home | New Haven | 1 of 5 | 19 | $20,144 | 25 Feb 2025 | |
| Apple Rehab West Haven | West Haven | 1 of 5 | 24 | $26,685 | 20 Aug 2025 | |
| Leeway, Inc | New Haven | 4 of 5 | 8 | $0 | 30 Dec 2025 | |
| Advanced Center for Nursing & Rehabilitation | New Haven | 1 of 5 | 38 | $72,450 | 29 Jan 2025 | |
| Grimes Center | New Haven | 5 of 5 | 9 | $0 | 30 Jan 2026 | |
| West Haven Center for Nursing & Rehabilitation | West Haven | 2 of 5 | 15 | $0 | 4 Jun 2025 | |
| Montowese Center for Health & Rehabilitation | North Haven | 2 of 5 | 11 | $10,033 | 24 Oct 2024 | |
| Whitney Center | Hamden | 3 of 5 | 10 | $0 | 4 Dec 2024 | |
| Evergreen Woods | North Branford | 5 of 5 | 5 | $0 | 4 Sep 2025 |
All 23 nursing homes in South Central Connecticut Planning Region
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Whispering Pines Rehabilitation and Nursing Center (CCN 075294). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/whispering-pines-rehabilitation-and-nursing-center-east-haven-ct-075294/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Whispering Pines Rehabilitation and Nursing Center last inspected?
- The latest inspection with a citation in the CMS record was on 17 Mar 2026. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 16 May 2024.
- Who operates Whispering Pines Rehabilitation and Nursing Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Whispering Pines Rehabilitation and Nursing Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.