Connecticut › South Central Ct County › West Haven
Apple Rehab West Haven
308 Savin Avenue, West Haven, CT 06516
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Apple Rehab West Haven, in West Haven, Connecticut, is certified for 90 beds under for-profit, corporation ownership and belongs to the Apple Rehab chain.
CMS gives it 1 of 5 stars overall, below the Connecticut median of 3; the health inspection rating is 1, staffing 3 and quality measures 2.
Inspectors recorded 66 health deficiencies across the three most recent survey cycles (24, 31, 11 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 73.3 per 100 beds, more than the state median of 29.2.
CMS lists 1 penalty in the period covered: fines totalling $27K.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Connecticut median of 3.7; nursing staff turnover is 24.7%.
Compared with county, state and nation
| Measure | This facility | South Central Ct Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 66 | 39 | 35 | 28.7 |
| Citations per 100 beds | 73.3 | 38.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 24.7% | 39.8% | 35.9% | 45.8% |
| Fines listed | $26,685 | $8,021 | $8,021 | — |
County and state figures are medians across facilities (23 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Aug 2025, 7 Dec 2023.
Severity mix: G ×1 D ×51 E ×12 F ×1 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 Apr 2026 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | Complaint investigation | 29 May 2026 |
| 28 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation (under dispute review) | 29 May 2026 |
| 17 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 5 Dec 2025 |
| 17 Sep 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 28 Nov 2025 |
| 17 Sep 2025 | F0840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | Complaint investigation | 28 Nov 2025 |
| 17 Sep 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 28 Nov 2025 |
| 20 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | F | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | E | Complaint investigation | 26 Sep 2025 |
| 20 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 26 Sep 2025 |
| 20 Aug 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | B | Standard survey | 26 Sep 2025 |
| 1 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 12 May 2025 |
| 1 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 May 2025 |
| 1 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 12 May 2025 |
| 26 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 28 Mar 2025 |
| 26 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Mar 2025 |
| 30 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 30 Nov 2024 |
| 5 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 6 Sep 2024 |
| 26 Apr 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 20 May 2024 |
| 9 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 15 May 2024 |
| 7 Dec 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 5 Feb 2024 |
| 7 Dec 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 5 Feb 2024 |
| 7 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Feb 2024 |
| 2 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 14 Dec 2023 |
| 20 Oct 2021 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 30 Dec 2021 |
| 20 Oct 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 Dec 2021 |
| 20 Oct 2021 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 30 Dec 2021 |
| 20 Oct 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Dec 2021 |
| 20 Oct 2021 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 30 Dec 2021 |
| 20 Oct 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Dec 2021 |
| 20 Oct 2021 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 30 Dec 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 20 Aug 2025 | Fine | $26,685 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 24.7%, RNs 12.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.2% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.7% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.3% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 26.5% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.7% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.4% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Harbor View Manor, Inc.. Chain: Apple Rehab (20 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in South Central Ct County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Evergreen Woods | North Branford | 50 | 5 | 4 | 5 | 15 | 30.0 | — | 4 Sep 2025 |
| Grimes Center | New Haven | 114 | 5 | 4 | 5 | 22 | 19.3 | — | 30 Jan 2026 |
| Milford Health and Rehabilitation Center | Milford | 120 | 5 | 4 | 3 | 21 | 17.5 | $19K | 16 Jun 2026 |
| Autumn Lake Healthcare At the Willows | Woodbridge | 90 | 4 | 4 | 3 | 25 | 27.8 | — | 14 Nov 2025 |
| Civita Care Center At West River | Milford | 120 | 4 | 3 | 3 | 26 | 21.7 | — | 29 Jan 2025 |
| Guilford House, The | Guilford | 75 | 4 | 3 | 5 | 33 | 44.0 | $9K | 22 Sep 2025 |
| Leeway, Inc | New Haven | 30 | 4 | 5 | 1 | 23 | 76.7 | — | 30 Dec 2025 |
| Whispering Pines Rehabilitation and Nursing Center | East Haven | 90 | 4 | 4 | 2 | 34 | 37.8 | — | 17 Mar 2026 |
All 23 facilities in South Central Ct County
Questions and answers
How many deficiencies has Apple Rehab West Haven been cited for?
66 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Apple Rehab West Haven been fined?
Yes. CMS lists fines totalling $27K in the period covered.
How does staffing at Apple Rehab West Haven compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Apple Rehab West Haven?
It is part of the Apple Rehab chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Apple Rehab West Haven last inspected?
The most recent survey or investigation in the CMS record is dated 28 Apr 2026; the most recent standard health survey was 20 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.