California › Fresno County › Clovis
Willow Creek Healthcare Center
650 W. Alluvial, Clovis, CA 93611
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willow Creek Healthcare Center, in Clovis, California, is certified for 159 beds under for-profit, limited liability company ownership and belongs to the Pacs Group chain.
CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 62 health deficiencies across the three most recent survey cycles (18, 9, 35 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 39.0 per 100 beds, fewer than the state median of 51.1.
CMS lists 3 penalties in the period covered: fines totalling $25K and 1 payment denial.
Reported nurse staffing is 4.2 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 59.7%.
Compared with county, state and nation
| Measure | This facility | Fresno Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 62 | 41 | 44 | 28.7 |
| Citations per 100 beds | 39.0 | 53.5 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.2 | 4.1 | 4.2 | 3.9 |
| RN hours per resident day | 0.5 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 59.7% | 45.7% | 36.4% | 45.8% |
| Fines listed | $25,045 | $0 | $0 | — |
County and state figures are medians across facilities (31 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Apr 2025, 7 Mar 2024.
Severity mix: G ×5 H ×2 D ×35 E ×14 F ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 May 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 5 Jun 2026 |
| 14 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 5 Jun 2026 |
| 5 Jan 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 16 Jan 2026 |
| 24 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 6 Oct 2025 |
| 2 Jun 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 18 Jun 2025 |
| 7 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 4 Jun 2025 |
| 4 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 1 May 2025 |
| 4 Apr 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 1 May 2025 |
| 26 Dec 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 10 Jan 2025 |
| 1 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 16 Oct 2024 |
| 21 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 25 Jul 2024 |
| 21 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Jul 2024 |
| 7 Jun 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 31 Jul 2024 |
| 7 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 31 Jul 2024 |
| 14 May 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Complaint investigation | 20 May 2024 |
| 29 Apr 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 17 Jun 2024 |
| 7 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Mar 2024 |
| 7 Mar 2024 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 25 Mar 2024 |
| 7 Mar 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 25 Mar 2024 |
| 7 Mar 2024 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 25 Mar 2024 |
| 7 Mar 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 25 Mar 2024 |
| 6 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 22 Oct 2023 |
| 30 Aug 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 16 Sep 2023 |
| 9 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 20 Aug 2023 |
| 9 Aug 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 20 Aug 2023 |
| 9 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 20 Aug 2023 |
| 17 May 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | H | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0692 | Provide enough food/fluids to maintain a resident's health. | H | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 7 Aug 2019 |
| 17 May 2019 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 7 Aug 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Jan 2026 | Fine | $15,935 | |
| 24 Sep 2025 | Fine | $9,110 | |
| 7 May 2025 | Payment denial | — | 6 days |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 59.7%, RNs 42.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.2% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.7% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.2% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.5% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Willow Creek Post Acute, Llc. Chain: Pacs Group (274 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Providence Group Inc | 5% or greater direct ownership interest | 100% | 03/11/2019 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Fresno County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| California Home For the Aged | Fresno | 120 | 5 | 5 | 5 | 35 | 29.2 | — | 19 Aug 2025 |
| Community Subacute and Transitional Care Center | Fresno | 106 | 5 | 5 | 5 | 13 | 12.3 | — | 19 Dec 2025 |
| Manning Gardens Care Center, Inc | Fresno | 59 | 5 | 4 | 5 | 40 | 67.8 | $12K | 27 Mar 2026 |
| North Point Healthcare & Wellness Centre LP | Fresno | 99 | 5 | 5 | 3 | 20 | 20.2 | — | 27 Mar 2025 |
| Oakwood Gardens Care Center | Fresno | 103 | 5 | 4 | 3 | 28 | 27.2 | — | 9 Jan 2026 |
| The Terraces At San Joaquin Gardens Village | Fresno | 54 | 5 | 3 | 5 | 31 | 57.4 | — | 23 Apr 2025 |
| Veterans Home of California - Fresno | Fresno | 120 | 5 | 4 | 5 | 29 | 24.2 | — | 9 Apr 2026 |
| Vineyard Care Center | Reedley | 56 | 4 | 3 | 2 | 40 | 71.4 | — | 1 Apr 2026 |
All 31 facilities in Fresno County
Questions and answers
How many deficiencies has Willow Creek Healthcare Center been cited for?
62 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Willow Creek Healthcare Center been fined?
Yes. CMS lists fines totalling $25K in the period covered, plus 1 payment denial.
How does staffing at Willow Creek Healthcare Center compare?
Reported total nurse staffing is 4.2 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Willow Creek Healthcare Center?
It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Providence Group Inc. Individual owners and managers are not listed on this site.
When was Willow Creek Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 14 May 2026; the most recent standard health survey was 4 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.