Elder Care Record

Hawaii › Honolulu County › Honolulu

Arcadia Retirement Residence

1434 Punahou Street, Honolulu, HI 96822

CCN 125014 · Non-profit, corporation · 91 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 91 beds, Arcadia Retirement Residence serves Honolulu in Honolulu County, Hawaii and has taken Medicare and Medicaid residents since 1967.

CMS gives it 4 of 5 stars overall, equal to the Hawaii median; the health inspection rating is 3, staffing 5 and quality measures 4.

Inspectors recorded 37 health deficiencies across the three most recent survey cycles (7, 17, 13 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 40.7 per 100 beds, about the same as the state median of 39.8.

CMS lists 1 penalty in the period covered: fines totalling $13K.

Reported nurse staffing is 4.6 hours per resident per day (1.6 RN), close to the Hawaii median of 4.6; nursing staff turnover is 24.7%.

37health deficiencies, 3 survey cycles2 at actual harm or worse
$13Kfines listed by CMS1 penalty in period
4.6nurse hours per resident per daystate median 4.6
94%occupancy (residents ÷ beds)85 residents a day

Compared with county, state and nation

MeasureThis facilityHonolulu Co. medianHawaii medianUS average
Overall star rating4443.0
Health citations, 3 cycles37373428.7
Citations per 100 beds40.742.539.826.8
Total nurse hours per resident day4.64.64.63.9
RN hours per resident day1.61.71.60.7
Nursing staff turnover24.7%34.6%32.2%45.8%
Fines listed$12,854$8,278$8,018—

County and state figures are medians across facilities (27 in the county, 43 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)7
Cycle 217
Cycle 313

Dark bar: this facility. Grey bar: Hawaii average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Oct 2024, 3 Nov 2023.

Severity mix: J ×1 G ×1 D ×29 E ×3 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Nov 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation30 Jan 2026
4 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey22 Nov 2024
4 Oct 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.EStandard survey22 Nov 2024
4 Oct 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey22 Nov 2024
4 Oct 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey22 Nov 2024
4 Oct 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey8 Nov 2024
4 Oct 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey31 Oct 2024
6 Sep 2024F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DComplaint investigation13 Sep 2024
6 Sep 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation14 Oct 2024
6 Sep 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation11 Oct 2024
6 Sep 2024F0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation11 Oct 2024
3 Nov 2023F0697Provide safe, appropriate pain management for a resident who requires such services.GStandard survey15 Dec 2023
3 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey15 Dec 2023
3 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey15 Dec 2023
3 Nov 2023F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey15 Dec 2023
3 Nov 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey15 Dec 2023
3 Nov 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey15 Dec 2023
3 Nov 2023F0641Ensure each resident receives an accurate assessment.DStandard survey15 Dec 2023
3 Nov 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey15 Dec 2023
3 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Dec 2023
3 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey15 Dec 2023
3 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey15 Dec 2023
3 Nov 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey15 Dec 2023
3 Nov 2023F0880Provide and implement an infection prevention and control program.DStandard survey15 Dec 2023
22 Dec 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey11 Feb 2023
22 Dec 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Feb 2023
22 Dec 2022F0908Keep all essential equipment working safely.FStandard survey11 Feb 2023
22 Dec 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey11 Feb 2023
22 Dec 2022F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey11 Feb 2023
22 Dec 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey11 Feb 2023
22 Dec 2022F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey11 Feb 2023
22 Dec 2022F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey11 Feb 2023
22 Dec 2022F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DStandard survey11 Feb 2023
22 Dec 2022F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey11 Feb 2023
22 Dec 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey11 Feb 2023
22 Dec 2022F0732Post nurse staffing information every day.DStandard survey11 Feb 2023
22 Dec 2022F0880Provide and implement an infection prevention and control program.DStandard survey11 Feb 2023

Penalties

DateTypeAmountDetail
3 Nov 2023Fine$12,854

Staffing

Total nursing4.61 h
Nurse aides2.89 h
LPN0.12 h
RN1.6 h
Weekend total4.18 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Hawaii average. Turnover: nursing staff 24.7%, RNs 18.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityHawaii medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay20.4%16.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.6%1.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.7%20.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.5%11.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation.

OrganisationRole in the CMS recordInterestSince
Central Union Church5% or greater direct ownership interest100%11/01/1987
Arcadia Elder ServicesOperational/managerial controlNOT APPLICABLE01/22/2001
Arcadia Elder ServicesAdp of the snfNOT APPLICABLE02/26/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Honolulu County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
15 CraigsideHonolulu45555511.1—23 Jun 2025
Hale Ola Kino By ArcadiaHon325452475.0—21 Feb 2025
Harry and Jeanette Weinberg Care CenterKaneohe445551943.2—30 Jan 2025
Hi'Olani Care Center At Kahala NuiHonolulu2053524120.0—27 Jun 2024
Kulana MalamaEwa Beach335442575.8$14K26 Sep 2025
Leahi HospitalHonolulu1555451811.6—25 Jul 2025
MaluhiaHonolulu1585552012.7$8K10 Jul 2025
Maunalani Nursing and Rehabilitation CenterHonolulu1005442323.0$32K10 Jun 2026

All 27 facilities in Honolulu County

Questions and answers

How many deficiencies has Arcadia Retirement Residence been cited for?

37 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Hawaii median is 34 per facility.

Has Arcadia Retirement Residence been fined?

Yes. CMS lists fines totalling $13K in the period covered.

How does staffing at Arcadia Retirement Residence compare?

Reported total nurse staffing is 4.6 hours per resident per day against a Hawaii median of 4.6 and a national average of 3.9.

Who operates Arcadia Retirement Residence?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Central Union Church and Arcadia Elder Services. Individual owners and managers are not listed on this site.

When was Arcadia Retirement Residence last inspected?

The most recent survey or investigation in the CMS record is dated 21 Nov 2025; the most recent standard health survey was 4 Oct 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.