The Care Center of HonoluluCMS ratings, inspections and fines
- Address
- 1900 Bachelot Street, Honolulu, HI 96817
- CCN
- 125019
- Ownership type
- For-profit, corporation
- Certified beds
- 182
- Chain
- None in the CMS record
- Residents per day
- 172
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Care Center of Honolulu an overall rating of 2 of 5 stars. The last standard survey was on 19 Nov 2025. The latest survey cycle has 16 health citations. The median for nursing homes in Hawaii is 10. CMS lists 1 fine of $8,018 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Honolulu County median | Hawaii median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 4.0 | 4.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 4.0 | 5.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 27 homes in the county, 43 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Hawaii median |
|---|---|---|---|
| Cycle 1 (latest) | 19 Nov 2025 | 16 | 10 |
| Cycle 2 | 15 Aug 2024 | 19 | 10 |
| Cycle 3 | No date | 21 | 12 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 16 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 31 May 2026 |
| 23 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 31 May 2026 |
| 23 Apr 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 31 May 2026 |
| 24 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 31 Jan 2026 |
| 19 Nov 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 18 Dec 2025 |
| 19 Nov 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation (in dispute review) | 18 Dec 2025 |
| 19 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 18 Dec 2025 |
| 19 Nov 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey (in dispute review) | 18 Dec 2025 |
| 19 Nov 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey (in dispute review) | 18 Dec 2025 |
| 19 Nov 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey (in dispute review) | 18 Dec 2025 |
| 19 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey (in dispute review) | 18 Dec 2025 |
| 19 Nov 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey (in dispute review) | 18 Dec 2025 |
| 19 Nov 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 18 Dec 2025 |
| 19 Nov 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey (in dispute review) | 18 Dec 2025 |
| 19 Nov 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 18 Dec 2025 |
| 19 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Dec 2025 |
Survey cycle 2: 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Aug 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | G | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0732 | Post nurse staffing information every day. | E | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 29 Sep 2024 |
| 15 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 29 Sep 2024 |
Survey cycle 3: 21 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 26 Jul 2024 |
| 10 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 22 Sep 2023 |
| 10 Aug 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Sep 2023 |
| 10 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 22 Sep 2023 |
| 10 Aug 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 22 Sep 2023 |
| 10 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 22 Sep 2023 |
| 10 Aug 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 22 Sep 2023 |
| 10 Aug 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Oct 2023 |
| 10 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Sep 2023 |
| 10 Aug 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 22 Sep 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 15 Aug 2024 | Fine | $8,018 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Hawaii median | Hawaii average (CMS) |
|---|---|---|---|
| All nurse staff | 4.64 | 4.60 | 4.97 |
| Registered nurses (RN) | 1.52 | 1.60 | 1.75 |
| Licensed practical nurses (LPN) | 0.41 | 0.34 | |
| Nurse aides | 2.71 | 2.88 | |
| All nurse staff, weekends | 4.15 | 4.10 | 4.41 |
- Nurse staff turnover in a year
- 38.9%
- Nurse staff turnover, Hawaii median
- 32.2%
- RN turnover in a year
- 41.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Hawaii median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.6% | 16.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.4% | 20.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.1% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.9% | 11.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Diversified Medical Enterprises Inc
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Park Marino Convalescent Center, Inc. | 5% or greater direct ownership interest | 100% | 31 Mar 2008 |
| Redwood Hospital Management, Inc. | Operational/managerial control | 1 Mar 1999 |
The site shows organisations only. It does not show the names of persons.
Other homes in Honolulu County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| 15 Craigside | Honolulu | 5 of 5 | 4 | $0 | 23 Jun 2025 | |
| The Ching Villas | Honolulu | 4 of 5 | 13 | $0 | 16 Jan 2026 | |
| Liliha Healthcare Center | Honolulu | 3 of 5 | 11 | $0 | 31 Jan 2025 | |
| Kuakini Geriatric Care, IncSpecial Focus candidate | Honolulu | 1 of 5 | 11 | $98,421 | 8 Jan 2025 | |
| Maluhia | Honolulu | 5 of 5 | 1 | $8,278 | 10 Jul 2025 | |
| Hale Nani Rehabilitation and Nursing CenterSpecial Focus Facility | Honolulu | Not rated | 26 | $27,885 | 1 May 2026 | |
| Nuuanu Hale | Honolulu | 2 of 5 | 14 | $27,310 | 27 Feb 2026 | |
| Avalon Care Center - Honolulu, LLC | Honolulu | 2 of 5 | 20 | $0 | 3 Apr 2025 | |
| Arcadia Retirement Residence | Honolulu | 4 of 5 | 7 | $12,854 | 4 Oct 2024 | |
| Islands Skilled Nursing & RehabilitationSpecial Focus candidate | Honolulu | 1 of 5 | 14 | $89,206 | 30 Apr 2025 | |
| Oahu Care Facility | Honolulu | 5 of 5 | 10 | $8,278 | 18 Nov 2025 | |
| Kalakaua Gardens | Honolulu | 2 of 5 | 11 | $55,692 | 20 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Care Center of Honolulu (CCN 125019). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-care-center-of-honolulu-honolulu-hi-125019/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Care Center of Honolulu last inspected?
- The latest inspection with a citation in the CMS record was on 23 Apr 2026. It was a complaint investigation. It gave 3 citations. The standard survey before the last one was on 15 Aug 2024.
- Who operates The Care Center of Honolulu?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists no chain for the home. The CMS ownership file names Redwood Hospital Management, Inc. for operational or managerial control. This site does not show the names of persons.
- Is The Care Center of Honolulu a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Hawaii as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.