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Hale Nani Rehabilitation and Nursing CenterCMS ratings, inspections and fines

Address
1677 Pensacola Street, Honolulu, HI 96822
CCN
125011
Ownership type
For-profit, limited liability company
Certified beds
288
Residents per day
268
CMS flags
  • Special Focus Facility
CMS star ratings
Overall ratingNot rated
Health inspection ratingNot rated
Staffing ratingNot rated
Quality measure ratingNot rated
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Hale Nani Rehabilitation and Nursing Center no star ratings, because the home is in the Special Focus Facility program. The last standard survey was on 1 May 2026. The latest survey cycle has 26 health citations. The median for nursing homes in Hawaii is 10. CMS lists 1 fine of $27,885 for this home in its penalties file.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Hale Nani Rehabilitation and Nursing Center, with medians
Rating (1 to 5 stars)This homeHonolulu County medianHawaii medianUS average (CMS)
Overall ratingNo data4.04.03.0
Health inspection ratingNo data3.03.02.8
Staffing ratingNo data4.05.02.9
Quality measure ratingNo data4.04.03.6

A median is the middle value of the homes in the group: 27 homes in the county, 43 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Hale Nani Rehabilitation and Nursing Center in the last three survey cycles
Survey cycleStandard surveyCitationsHawaii median
Cycle 1 (latest)1 May 20262610
Cycle 215 May 20253710
Cycle 3No date3012

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 93 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyJ0K0L0
Actual harm that is not immediate jeopardyH0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0C0

Survey cycle 1 (latest): 26 citations

Standard survey of this cycle: .

Health citations of Hale Nani Rehabilitation and Nursing Center in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
1 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey15 Jun 2026
1 May 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey15 Jun 2026
1 May 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey15 Jun 2026
1 May 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Jun 2026
1 May 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey15 Jun 2026
1 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey15 Jun 2026
1 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Jun 2026
1 May 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey15 Jun 2026
1 May 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey15 Jun 2026
1 May 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Jun 2026
1 May 2026F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey15 Jun 2026
1 May 2026F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard survey15 Jun 2026
1 May 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation15 Jun 2026
1 May 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey15 Jun 2026
1 May 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey15 Jun 2026
1 May 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey15 Jun 2026
1 May 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation15 Jun 2026
1 May 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey15 Jun 2026
1 May 2026F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey15 Jun 2026
1 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey15 Jun 2026
1 May 2026F0880Provide and implement an infection prevention and control program.DStandard survey15 Jun 2026
1 May 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey15 Jun 2026
1 May 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey15 Jun 2026
19 Nov 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation2 Jan 2026
19 Nov 2025F0732Post nurse staffing information every day.FComplaint investigation2 Jan 2026
19 Nov 2025F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FComplaint investigation2 Jan 2026

Survey cycle 2: 37 citations

Standard survey of this cycle: .

Health citations of Hale Nani Rehabilitation and Nursing Center in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
15 May 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey27 Jun 2025
15 May 2025F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard survey27 Jun 2025
15 May 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey27 Jun 2025
15 May 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey27 Jun 2025
15 May 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey27 Jun 2025
15 May 2025F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.DStandard survey27 Jun 2025
15 May 2025F0583Keep residents' personal and medical records private and confidential.DStandard survey27 Jun 2025
15 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey27 Jun 2025
15 May 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EStandard survey27 Jun 2025
15 May 2025F0641Ensure each resident receives an accurate assessment.DStandard survey27 Jun 2025
15 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey27 Jun 2025
15 May 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey27 Jun 2025
15 May 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey27 Jun 2025
15 May 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey27 Jun 2025
15 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey27 Jun 2025
15 May 2025F0697Provide safe, appropriate pain management for a resident who requires such services.EStandard survey27 Jun 2025
15 May 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey27 Jun 2025
15 May 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey27 Jun 2025
15 May 2025F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard survey27 Jun 2025
15 May 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey27 Jun 2025
15 May 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey27 Jun 2025
15 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey27 Jun 2025
15 May 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey27 Jun 2025
15 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey27 Jun 2025
15 May 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey27 Jun 2025
15 May 2025F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.EStandard survey27 Jun 2025
15 May 2025F0880Provide and implement an infection prevention and control program.FStandard survey27 Jun 2025
15 May 2025F0908Keep all essential equipment working safely.DStandard survey27 Jun 2025
25 Apr 2025F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DComplaint investigation2 Jun 2025
25 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation5 Jun 2025
25 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation2 Jun 2025
25 Apr 2025F0610Respond appropriately to all alleged violations.EComplaint investigation2 Jun 2025
25 Apr 2025F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation27 Jun 2025
25 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation2 Jun 2025
25 Apr 2025F0850Hire a qualified full-time social worker in a facility with more than 120 beds.FComplaint investigation2 Jun 2025
22 Oct 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation26 Nov 2024
22 Oct 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation26 Nov 2024

Survey cycle 3: 30 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Hale Nani Rehabilitation and Nursing Center in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
19 Jul 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey2 Sep 2024
19 Jul 2024F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey2 Sep 2024
19 Jul 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey2 Sep 2024
19 Jul 2024F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.DStandard survey2 Sep 2024
19 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey2 Sep 2024
19 Jul 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey2 Sep 2024
19 Jul 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey2 Sep 2024
19 Jul 2024F0610Respond appropriately to all alleged violations.DComplaint investigation2 Sep 2024
19 Jul 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.FStandard survey2 Sep 2024
19 Jul 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.FStandard survey2 Sep 2024
19 Jul 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey2 Sep 2024
19 Jul 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey2 Sep 2024
19 Jul 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey2 Sep 2024
19 Jul 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey2 Sep 2024
19 Jul 2024F0679Provide activities to meet all resident's needs.DStandard survey2 Sep 2024
19 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey2 Sep 2024
19 Jul 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey2 Sep 2024
19 Jul 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey2 Sep 2024
19 Jul 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation2 Sep 2024
19 Jul 2024F0732Post nurse staffing information every day.FStandard survey2 Sep 2024
19 Jul 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey2 Sep 2024
19 Jul 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey2 Sep 2024
19 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey2 Sep 2024
19 Jul 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey2 Sep 2024
19 Jul 2024F0880Provide and implement an infection prevention and control program.EStandard survey2 Sep 2024
19 Jul 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey2 Sep 2024
22 Mar 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EComplaint investigation5 May 2024
22 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation27 Oct 2023
22 Sep 2023F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DComplaint investigation27 Oct 2023
22 Sep 2023F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation27 Oct 2023

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Hale Nani Rehabilitation and Nursing Center in the CMS penalties file
DateTypeFineDays without payment
25 Apr 2025Fine$27,885

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Hale Nani Rehabilitation and Nursing Center
StaffThis homeHawaii medianHawaii average (CMS)
All nurse staff3.694.604.97
Registered nurses (RN)1.211.601.75
Licensed practical nurses (LPN)0.150.34
Nurse aides2.322.88
All nurse staff, weekends3.264.104.41
Nurse staff turnover in a year
32.4%
Nurse staff turnover, Hawaii median
32.2%
RN turnover in a year
32.5%
Administrators who left in a year
1

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Hale Nani Rehabilitation and Nursing Center, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeHawaii medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.0%16.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.1%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.0%1.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.9%1.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay25.6%20.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.9%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.5%11.4%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, limited liability company
Legal business name
Hale Nani Rehab & Nursing Center LLC
Chain
Volare Health (16 homes in the CMS chain file)
Organisations in the CMS ownership record of Hale Nani Rehabilitation and Nursing Center
OrganisationRole in the CMS recordInterestSince
Pac 12 Opco Holdco LLC5% or greater direct ownership interest100%1 Mar 2023
Knox Healthcare Pac 12 Holdings LLC5% or greater indirect ownership interest1 Mar 2023
Pac 12 Holdings LLC5% or greater indirect ownership interest1 Mar 2023
Pac 12 Pinnacle Holdco LLC5% or greater indirect ownership interest1 Mar 2023
Hale Nani Propco LLC5% or greater mortgage interest1 Mar 2023
Volare Health LLCOperational/managerial control1 Mar 2023
Hale Nani Propco LLCAdp of the snf1 Mar 2023
Pac 12 Holdings LLCAdp of the snf1 Mar 2023
Pac 12 Pinnacle Holdco LLCAdp of the snf1 Mar 2023
Volare Health LLCAdp of the snf19 Aug 2025

The site shows organisations only. It does not show the names of persons.

Other homes in Honolulu County

The 12 nearest other nursing homes in Honolulu County, Hawaii
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Arcadia Retirement ResidenceHonolulu4 of 57$12,8544 Oct 2024
Islands Skilled Nursing & RehabilitationSpecial Focus candidateHonolulu1 of 514$89,20630 Apr 2025
Oahu Care FacilityHonolulu5 of 510$8,27818 Nov 2025
Kalakaua GardensHonolulu2 of 511$55,69220 Feb 2026
Hale Ola Kino by ArcadiaHon5 of 56$021 Feb 2025
15 CraigsideHonolulu5 of 54$023 Jun 2025
The Care Center of HonoluluHonolulu2 of 516$8,01819 Nov 2025
The Ching VillasHonolulu4 of 513$016 Jan 2026
Kuakini Geriatric Care, IncSpecial Focus candidateHonolulu1 of 511$98,4218 Jan 2025
Liliha Healthcare CenterHonolulu3 of 511$031 Jan 2025
MaluhiaHonolulu5 of 51$8,27810 Jul 2025
Nuuanu HaleHonolulu2 of 514$27,31027 Feb 2026

All 27 nursing homes in Honolulu County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Hale Nani Rehabilitation and Nursing Center (CCN 125011). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/hale-nani-rehabilitation-and-nursing-center-honolulu-hi-125011/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Hale Nani Rehabilitation and Nursing Center last inspected?
The latest inspection with a citation in the CMS record was on 1 May 2026. It was a standard survey and a complaint investigation. It gave 23 citations. The standard survey before the last one was on 15 May 2025.
Who operates Hale Nani Rehabilitation and Nursing Center?
The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Volare Health. The CMS ownership file names Volare Health LLC for operational or managerial control. This site does not show the names of persons.
What does the Special Focus status mean for Hale Nani Rehabilitation and Nursing Center?
CMS lists the home as a Special Focus Facility. The State Survey Agency inspects a Special Focus Facility every six months. CMS gives no star ratings to a home in the program.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.