Elder Care Record

Maryland › Prince Georges County › Hyattsville

Complete Care At Hyattsville

4922 Lasalle Road, Hyattsville, MD 20782

CCN 215145 · For-profit, limited liability company · 270 certified beds · chain Complete Care

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 270 beds, Complete Care At Hyattsville serves Hyattsville in Prince Georges County, Maryland and has taken Medicare and Medicaid residents since 1982.

CMS gives it 2 of 5 stars overall, below the Maryland median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.

Inspectors recorded 65 health deficiencies across the three most recent survey cycles (25, 40, 0 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 24.1 per 100 beds, fewer than the state median of 43.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.0 hours per resident per day (0.7 RN), close to the Maryland median of 3.6; nursing staff turnover is 36.9%.

65health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 3.6
99%occupancy (residents ÷ beds)267 residents a day

Compared with county, state and nation

MeasureThis facilityPrince Georges Co. medianMaryland medianUS average
Overall star rating2333.0
Health citations, 3 cycles65484528.7
Citations per 100 beds24.134.243.726.8
Total nurse hours per resident day4.03.53.63.9
RN hours per resident day0.70.70.70.7
Nursing staff turnover36.9%32.8%41.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (19 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)25
Cycle 240
Cycle 30

Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Sep 2025, 9 Mar 2023.

Severity mix: J ×1 D ×44 E ×19 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Jun 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation10 Jul 2026
17 Jun 2026F0610Respond appropriately to all alleged violations.DComplaint investigation10 Jul 2026
9 Jan 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation10 Feb 2026
9 Jan 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation10 Feb 2026
24 Sep 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey1 Dec 2025
24 Sep 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation1 Dec 2025
24 Sep 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 Dec 2025
24 Sep 2025F0880Provide and implement an infection prevention and control program.EStandard survey1 Dec 2025
24 Sep 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey1 Dec 2025
24 Sep 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey1 Dec 2025
24 Sep 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey1 Dec 2025
24 Sep 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey1 Dec 2025
24 Sep 2025F0641Ensure each resident receives an accurate assessment.DStandard survey1 Dec 2025
24 Sep 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey1 Dec 2025
24 Sep 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey1 Dec 2025
24 Sep 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey1 Dec 2025
24 Sep 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey1 Dec 2025
24 Sep 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey1 Dec 2025
24 Sep 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey1 Dec 2025
24 Sep 2025F0730Observe each nurse aide's job performance and give regular training.DStandard survey1 Dec 2025
24 Sep 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey1 Dec 2025
24 Sep 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation1 Dec 2025
24 Sep 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey1 Dec 2025
24 Sep 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey1 Dec 2025
24 Sep 2025F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DStandard survey1 Dec 2025
9 Mar 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.JStandard survey7 May 2023
9 Mar 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FStandard survey7 May 2023
9 Mar 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey7 May 2023
9 Mar 2023F0610Respond appropriately to all alleged violations.EStandard survey7 May 2023
9 Mar 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey7 May 2023
9 Mar 2023F0641Ensure each resident receives an accurate assessment.EStandard survey17 Jul 2023
9 Mar 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey7 May 2023
9 Mar 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey7 May 2023
9 Mar 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey7 May 2023
9 Mar 2023F0697Provide safe, appropriate pain management for a resident who requires such services.EStandard survey17 Jul 2023
9 Mar 2023F0699Provide care or services that was trauma informed and/or culturally competent.EStandard survey17 Jul 2023
9 Mar 2023F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.EStandard survey7 May 2023
9 Mar 2023F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.EStandard survey7 May 2023
9 Mar 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey7 May 2023
9 Mar 2023F0791Provide or obtain dental services for each resident.EStandard survey7 May 2023
9 Mar 2023F0880Provide and implement an infection prevention and control program.EStandard survey7 May 2023
9 Mar 2023F0924Put firmly secured handrails on each side of hallways.EStandard survey17 Jul 2023
9 Mar 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey7 May 2023
9 Mar 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey17 Jul 2023
9 Mar 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey7 May 2023
9 Mar 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey7 May 2023
9 Mar 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey7 May 2023
9 Mar 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey7 May 2023
9 Mar 2023F0679Provide activities to meet all resident's needs.DStandard survey7 May 2023
9 Mar 2023F0685Assist a resident in gaining access to vision and hearing services.DStandard survey7 May 2023
9 Mar 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey7 May 2023
9 Mar 2023F0687Provide appropriate foot care.DStandard survey7 May 2023
9 Mar 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey7 May 2023
9 Mar 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey7 May 2023
9 Mar 2023F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey7 May 2023
9 Mar 2023F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard survey7 May 2023
9 Mar 2023F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.DStandard survey17 Jul 2023
9 Mar 2023F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DStandard survey7 May 2023
9 Mar 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey7 May 2023
9 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey7 May 2023
9 Mar 2023F0825Provide or get specialized rehabilitative services as required for a resident.DStandard survey7 May 2023
9 Mar 2023F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DStandard survey7 May 2023
9 Mar 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey17 Jul 2023
9 Mar 2023F0908Keep all essential equipment working safely.DStandard survey7 May 2023
9 Mar 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey7 May 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.01 h
Nurse aides2.03 h
LPN1.28 h
RN0.7 h
Weekend total3.56 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 36.9%, RNs 42.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaryland medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.7%20.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.0%0.9%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.6%2.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.4%20.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.8%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.1%11.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Complete Care At Hyattsville Llc. Chain: Complete Care (85 facilities).

OrganisationRole in the CMS recordInterestSince
Pc Md5 Opco Holdco LLC5% or greater direct ownership interest100%02/01/2023
Pc Md5 Topco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2023
Des Capital LLCIndirect ownership interestNOT APPLICABLE02/01/2023
Jrk Investments LLCIndirect ownership interestNOT APPLICABLE02/01/2023
Adesse Holdings LLCAdp of the snfNOT APPLICABLE02/01/2023
Adesse Md5 Propco Holdco LLCAdp of the snfNOT APPLICABLE02/01/2023
Pc Md5 Propco Holdco LLCAdp of the snfNOT APPLICABLE02/01/2023
Pc Md5 Topco LLCAdp of the snfNOT APPLICABLE02/01/2023
Peace Capital Holdings LLCAdp of the snfNOT APPLICABLE02/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Prince Georges County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Autumn Lake Healthcare At Cherry LaneLaurel1555424327.7—13 Apr 2026
Larkin Chase CenterBowie1205432520.8$127K14 Apr 2026
Riderwood VillageSilver Spring445551840.9—22 Sep 2025
Sacred Heart Home IncHyattsville445551943.2—29 Jul 2025
Sterling Care HillhavenAdelphi665511827.3—9 Jun 2025
Autumn Lake Healthcare At Bradford OaksClinton1804323519.4—10 Apr 2026
Ft Washington Rehabilitation and Wellness CenterFort Washington1504345134.0$7K25 Nov 2025
Future Care Capital RegionLandover1504344530.0—30 Jan 2026

All 19 facilities in Prince Georges County

Questions and answers

How many deficiencies has Complete Care At Hyattsville been cited for?

65 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.

Has Complete Care At Hyattsville been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Complete Care At Hyattsville compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.

Who operates Complete Care At Hyattsville?

It is part of the Complete Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pc Md5 Opco Holdco LLC, Pc Md5 Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.

When was Complete Care At Hyattsville last inspected?

The most recent survey or investigation in the CMS record is dated 17 Jun 2026; the most recent standard health survey was 24 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.