Maryland › Montgomery County › Silver Spring
Complete Care At Springbrook
12325 New Hampshire Avenue, Silver Spring, MD 20904
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 93 beds, Complete Care At Springbrook serves Silver Spring in Montgomery County, Maryland and has taken Medicare and Medicaid residents since 1976.
CMS gives it 3 of 5 stars overall, equal to the Maryland median; the health inspection rating is 3, staffing 2 and quality measures 4.
Inspectors recorded 45 health deficiencies across the three most recent survey cycles (22, 15, 8 by cycle, most recent first), none at the actual-harm level. That is 48.4 per 100 beds, about the same as the state median of 43.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Maryland median of 3.6; nursing staff turnover is 37.8%.
Compared with county, state and nation
| Measure | This facility | Montgomery Co. median | Maryland median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 45 | 40 | 45 | 28.7 |
| Citations per 100 beds | 48.4 | 39.8 | 43.7 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 37.8% | 34.8% | 41.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (34 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 May 2026, 16 Sep 2020.
Severity mix: D ×31 E ×12 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 30 May 2026 |
| 1 May 2026 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 30 May 2026 |
| 1 May 2026 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Complaint investigation | 30 May 2026 |
| 1 May 2026 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 30 May 2026 |
| 1 May 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 30 May 2026 |
| 1 May 2026 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 30 May 2026 |
| 1 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 30 May 2026 |
| 1 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 May 2026 |
| 1 May 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 30 May 2026 |
| 1 May 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 30 May 2026 |
| 1 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 30 May 2026 |
| 1 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 30 May 2026 |
| 7 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 27 Apr 2026 |
| 7 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 27 Apr 2026 |
| 7 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 27 Apr 2026 |
| 7 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 27 Apr 2026 |
| 19 Dec 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 19 Jan 2026 |
| 19 Dec 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 19 Jan 2026 |
| 19 Dec 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 19 Jan 2026 |
| 19 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 Jan 2026 |
| 19 Dec 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 19 Jan 2026 |
| 19 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 19 Jan 2026 |
| 14 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 30 Apr 2025 |
| 14 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 30 Apr 2025 |
| 14 Mar 2025 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Complaint investigation | 30 Apr 2025 |
| 18 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 27 Jan 2025 |
| 18 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 27 Jan 2025 |
| 18 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 27 Jan 2025 |
| 18 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 27 Jan 2025 |
| 18 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 27 Jan 2025 |
| 16 Sep 2020 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 16 Oct 2020 |
| 16 Sep 2020 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 Oct 2020 |
| 16 Sep 2020 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 16 Oct 2020 |
| 16 Sep 2020 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 16 Oct 2020 |
| 16 Sep 2020 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Oct 2020 |
| 16 Sep 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 Oct 2020 |
| 16 Sep 2020 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 16 Oct 2020 |
| 12 Sep 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 28 Oct 2019 |
| 12 Sep 2019 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 28 Oct 2019 |
| 12 Sep 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 28 Oct 2019 |
| 12 Sep 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 28 Oct 2019 |
| 12 Sep 2019 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 28 Oct 2019 |
| 12 Sep 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 28 Oct 2019 |
| 12 Sep 2019 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 28 Oct 2019 |
| 12 Sep 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 28 Oct 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 37.8%, RNs 38.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Maryland median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.0% | 20.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.5% | 20.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.5% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.0% | 11.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Complete Care At Springbrook Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Md5 Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 02/01/2023 |
| Pc Md5 Topco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/01/2023 |
| Des Capital LLC | Indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| Jrk Investments LLC | Indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| Adesse Holdings LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
| Adesse Md5 Propco Holdco LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
| Pc Md5 Topco LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
| Peace Capital Holdings LLC | Adp of the snf | NOT APPLICABLE | 02/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Montgomery County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bedford Court Healthcare Cent. | Silver Spring | 60 | 5 | 4 | 4 | 28 | 46.7 | — | 20 Mar 2026 |
| Complete Care At Wheaton | Wheaton | 116 | 5 | 4 | 3 | 37 | 31.9 | — | 21 Apr 2026 |
| Friends Nursing Home | Sandy Spring | 82 | 5 | 4 | 5 | 19 | 23.2 | $23K | 26 May 2026 |
| Hebrew Home of Greater Washington | Rockville | 558 | 5 | 4 | 4 | 31 | 5.6 | — | 23 Apr 2026 |
| Ingleside At King Farm | Rockville | 45 | 5 | 4 | 5 | 19 | 42.2 | — | 31 Mar 2026 |
| Maplewood Park Place | Bethesda | 31 | 5 | 5 | — | 5 | 16.1 | — | 10 Mar 2025 |
| Montcare At Bethesda | Bethesda | 120 | 5 | 4 | 3 | 28 | 23.3 | — | 25 Feb 2026 |
| Montcare At Potomac | Potomac | 168 | 5 | 4 | 4 | 21 | 12.5 | — | 18 Feb 2026 |
All 34 facilities in Montgomery County
Questions and answers
How many deficiencies has Complete Care At Springbrook been cited for?
45 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.
Has Complete Care At Springbrook been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Complete Care At Springbrook compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.
Who operates Complete Care At Springbrook?
It is part of the Complete Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pc Md5 Opco Holdco LLC, Pc Md5 Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Springbrook last inspected?
The most recent survey or investigation in the CMS record is dated 1 May 2026; the most recent standard health survey was 1 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.