California › Los Angeles County › Norwalk
Cottage Crest Post Acute
12350 Rosecrans, Norwalk, CA 90650
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Cottage Crest Post Acute is a For-profit, corporation nursing home in Norwalk, California, certified for 59 beds and caring for about 54 residents a day.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 4 and quality measures 4.
Inspectors recorded 59 health deficiencies across the three most recent survey cycles (15, 15, 29 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 100.0 per 100 beds, more than the state median of 51.1.
CMS lists 3 penalties in the period covered: fines totalling $66K.
Reported nurse staffing is 4.5 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 40.0%.
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 59 | 61 | 44 | 28.7 |
| Citations per 100 beds | 100.0 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.5 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.7 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 40.0% | 34.4% | 36.4% | 45.8% |
| Fines listed | $66,245 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 May 2026, 30 May 2025.
Severity mix: J ×1 K ×1 G ×2 D ×34 E ×13 F ×6 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 29 May 2026 |
| 5 May 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 29 May 2026 |
| 5 May 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 29 May 2026 |
| 5 May 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 29 May 2026 |
| 16 Mar 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 24 Mar 2026 |
| 24 Feb 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 17 Mar 2026 |
| 24 Feb 2026 | F0679 | Provide activities to meet all resident's needs. | D | Complaint investigation | 17 Mar 2026 |
| 24 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 17 Mar 2026 |
| 30 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 20 Jun 2025 |
| 30 May 2025 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 20 Jun 2025 |
| 10 Feb 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 27 Feb 2025 |
| 10 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Dec 2024 |
| 11 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 1 Nov 2024 |
| 11 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 1 Nov 2024 |
| 11 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 1 Nov 2024 |
| 11 Jun 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | K | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 8 Jul 2024 |
| 11 Jun 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 8 Jul 2024 |
| 19 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 9 Feb 2024 |
| 19 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | G | Complaint investigation | 9 Feb 2024 |
| 9 Jan 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 31 Jan 2024 |
| 15 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Jan 2024 |
| 6 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 24 Nov 2023 |
| 19 Oct 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 10 Nov 2023 |
| 19 Oct 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 10 Nov 2023 |
| 9 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 1 Nov 2023 |
| 17 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 1 Sep 2023 |
| 15 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 8 Sep 2023 |
| 15 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 8 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 11 Jun 2024 | Fine | $42,354 | |
| 9 Jan 2024 | Fine | $16,445 | |
| 9 Oct 2023 | Fine | $7,446 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 40.0%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.5% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.1% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.6% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.2% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.0% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. CMS groups this facility with 48 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Norwalk Post Acute Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Norwalk Post Acute LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 08/16/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has Cottage Crest Post Acute been cited for?
59 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Cottage Crest Post Acute been fined?
Yes. CMS lists fines totalling $66K in the period covered.
How does staffing at Cottage Crest Post Acute compare?
Reported total nurse staffing is 4.5 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Cottage Crest Post Acute?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Norwalk Post Acute LLC. Individual owners and managers are not listed on this site.
When was Cottage Crest Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 5 May 2026; the most recent standard health survey was 5 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.