California › Los Angeles County › Norwalk
Intercommunity Healthcare & Rehabilitation Center
12627 Studebaker Road, Norwalk, CA 90650
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Intercommunity Healthcare & Rehabilitation Center is a For-profit, individual nursing home in Norwalk, California, certified for 86 beds and caring for about 81 residents a day.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 2 and quality measures 3.
Inspectors recorded 46 health deficiencies across the three most recent survey cycles (17, 15, 14 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 53.5 per 100 beds, about the same as the state median of 51.1.
CMS lists 1 penalty in the period covered: fines totalling $21K.
Reported nurse staffing is 5.0 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 42.1%.
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 46 | 61 | 44 | 28.7 |
| Citations per 100 beds | 53.5 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 5.0 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.5 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 42.1% | 34.4% | 36.4% | 45.8% |
| Fines listed | $20,654 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Jul 2025, 23 Aug 2024.
Severity mix: G ×1 D ×29 E ×12 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 1 Apr 2026 |
| 10 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 1 Apr 2026 |
| 17 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 18 Nov 2025 |
| 25 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 18 Aug 2025 |
| 25 Jul 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 18 Aug 2025 |
| 17 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 30 Jun 2025 |
| 24 Oct 2024 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 21 Nov 2024 |
| 23 Aug 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0687 | Provide appropriate foot care. | D | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Sep 2024 |
| 23 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 19 Sep 2024 |
| 4 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 20 Dec 2023 |
| 4 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 20 Dec 2023 |
| 6 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 Oct 2023 |
| 6 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 11 Oct 2023 |
| 24 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 28 Aug 2023 |
| 24 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 28 Aug 2023 |
| 9 Dec 2021 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | F | Standard survey | 5 Jan 2022 |
| 9 Dec 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Jan 2022 |
| 9 Dec 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Jan 2022 |
| 9 Dec 2021 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 5 Jan 2022 |
| 9 Dec 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Jan 2022 |
| 9 Dec 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 5 Jan 2022 |
| 9 Dec 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 5 Jan 2022 |
| 9 Dec 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 5 Jan 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 23 Aug 2024 | Fine | $20,654 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 42.1%, RNs 20.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.6% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.1% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.2% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.0% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.9% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, individual. Chain: Longwood Management Corporation (38 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Intercommunity Investments LP | Adp of the snf | NOT APPLICABLE | 06/30/2023 |
| Longwood Management LLC | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has Intercommunity Healthcare & Rehabilitation Center been cited for?
46 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Intercommunity Healthcare & Rehabilitation Center been fined?
Yes. CMS lists fines totalling $21K in the period covered.
How does staffing at Intercommunity Healthcare & Rehabilitation Center compare?
Reported total nurse staffing is 5.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Intercommunity Healthcare & Rehabilitation Center?
It is part of the Longwood Management Corporation chain. Ownership type is for-profit, individual. Individual owners and managers are not listed on this site.
When was Intercommunity Healthcare & Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 10 Mar 2026; the most recent standard health survey was 25 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.