California › Los Angeles County › Norwalk
Southland
11701 Studebaker Road, Norwalk, CA 90650
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, Southland serves Norwalk in Los Angeles County, California and has taken Medicare and Medicaid residents since 1977.
CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 4 and quality measures 4.
Inspectors recorded 91 health deficiencies across the three most recent survey cycles (26, 40, 25 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 75.8 per 100 beds, more than the state median of 51.1.
CMS lists 2 penalties in the period covered: fines totalling $38K.
Reported nurse staffing is 4.4 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 41.7%.
91health deficiencies, 3 survey cycles3 at actual harm or worse
$38Kfines listed by CMS2 penalties in period
4.4nurse hours per resident per daystate median 4.2
95%occupancy (residents ÷ beds)114 residents a day
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 91 | 61 | 44 | 28.7 |
| Citations per 100 beds | 75.8 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.4 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.5 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 41.7% | 34.4% | 36.4% | 45.8% |
| Fines listed | $38,376 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 May 2026, 14 Mar 2025.
Severity mix: G ×3 D ×44 E ×40 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 17 Jun 2026 |
| 7 May 2026 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 31 May 2026 |
| 7 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 31 May 2026 |
| 7 May 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 May 2026 |
| 7 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 31 May 2026 |
| 7 May 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Complaint investigation | 31 May 2026 |
| 7 May 2026 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Complaint investigation | 31 May 2026 |
| 13 Mar 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 31 Mar 2026 |
| 13 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 31 Mar 2026 |
| 13 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 31 Mar 2026 |
| 30 Jan 2026 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 19 Feb 2026 |
| 17 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 12 Jan 2026 |
| 12 Dec 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Dec 2025 |
| 12 Dec 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 22 Dec 2025 |
| 2 Jul 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 22 Jul 2025 |
| 2 Jul 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 22 Jul 2025 |
| 14 Mar 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 7 Apr 2025 |
| 14 Mar 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 7 Apr 2025 |
| 14 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 7 Apr 2025 |
| 14 Mar 2025 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 7 Apr 2025 |
| 14 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 7 Apr 2025 |
| 14 Mar 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 7 Apr 2025 |
| 30 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 21 Feb 2025 |
| 30 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 21 Feb 2025 |
| 30 Jan 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Complaint investigation | 21 Feb 2025 |
| 8 Jan 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 28 Jan 2025 |
| 24 Sep 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Complaint investigation | 16 Oct 2024 |
| 5 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 2 Oct 2024 |
| 5 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 2 Oct 2024 |
| 17 Jun 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | Complaint investigation | 5 Jul 2024 |
| 13 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 30 May 2024 |
| 29 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 19 Apr 2024 |
| 29 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Apr 2024 |
| 29 Mar 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 19 Apr 2024 |
| 26 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 14 Feb 2024 |
| 10 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 1 Feb 2024 |
| 4 Dec 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 22 Dec 2023 |
| 28 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 22 Dec 2023 |
| 28 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 22 Dec 2023 |
| 21 Nov 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 18 Dec 2023 |
| 8 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 7 Dec 2023 |
| 8 Nov 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 7 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 8 Jan 2025 | Fine | $18,564 | |
| 29 Mar 2024 | Fine | $19,812 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 41.7%, RNs 8.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.4% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.3% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.7% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.4% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Southland Managment Llc. Chain: The Ensign Group (342 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Flagstone Healthcare South LLC | Direct ownership interest | NOT APPLICABLE | 01/30/2006 |
| The Ensign Group Inc | Indirect ownership interest | NOT APPLICABLE | 01/30/2006 |
| 1-Call Staffing Services | Operational/managerial control | NOT APPLICABLE | 12/16/1999 |
| Twomagnets LLC | Operational/managerial control | NOT APPLICABLE | 12/16/1999 |
| Caretrust Gp LLC | Adp of the snf | NOT APPLICABLE | 12/16/1999 |
| Caretrust Reit Inc | Adp of the snf | NOT APPLICABLE | 12/16/1999 |
| Ctr Partnership LP | Adp of the snf | NOT APPLICABLE | 12/16/1999 |
| Ensign Services Inc | Adp of the snf | NOT APPLICABLE | 08/01/2002 |
| Southland Management, LLC | Adp of the snf | NOT APPLICABLE | 12/16/1999 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has Southland been cited for?
91 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Southland been fined?
Yes. CMS lists fines totalling $38K in the period covered.
How does staffing at Southland compare?
Reported total nurse staffing is 4.4 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Southland?
It is part of the The Ensign Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Flagstone Healthcare South LLC, The Ensign Group Inc and 1-Call Staffing Services. Individual owners and managers are not listed on this site.
When was Southland last inspected?
The most recent survey or investigation in the CMS record is dated 28 May 2026; the most recent standard health survey was 7 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.