Elder Care Record

California › Los Angeles County › Norwalk

The Springs Post-Acute

10625 Leffingwell Road, Norwalk, CA 90650

CCN 055297 · For-profit, limited liability company · 99 certified beds · chain Links Healthcare Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Springs Post-Acute is a For-profit, limited liability company nursing home in Norwalk, California, certified for 99 beds and caring for about 89 residents a day.

CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 70 health deficiencies across the three most recent survey cycles (26, 30, 14 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 70.7 per 100 beds, more than the state median of 51.1.

CMS lists 2 penalties in the period covered: fines totalling $67K and 1 payment denial.

Reported nurse staffing is 5.0 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 27.6%.

70health deficiencies, 3 survey cycles4 at actual harm or worse
$67Kfines listed by CMS2 penalties in period
5.0nurse hours per resident per daystate median 4.2
90%occupancy (residents ÷ beds)89 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating1233.0
Health citations, 3 cycles70614428.7
Citations per 100 beds70.769.151.126.8
Total nurse hours per resident day5.04.34.23.9
RN hours per resident day0.50.40.50.7
Nursing staff turnover27.6%34.4%36.4%45.8%
Fines listed$66,866$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)26
Cycle 230
Cycle 314

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Apr 2026, 7 Feb 2025.

Severity mix: J ×2 G ×2 D ×44 E ×22

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Apr 2026F0583Keep residents' personal and medical records private and confidential.EStandard survey18 May 2026
23 Apr 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey18 May 2026
23 Apr 2026F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey18 May 2026
23 Apr 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey18 May 2026
23 Apr 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey18 May 2026
23 Apr 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey18 May 2026
23 Apr 2026F0759Ensure medication error rates are not 5 percent or greater.EStandard survey18 May 2026
23 Apr 2026F0760Ensure that residents are free from significant medication errors.EStandard survey18 May 2026
23 Apr 2026F0880Provide and implement an infection prevention and control program.EStandard survey18 May 2026
23 Apr 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey18 May 2026
23 Apr 2026F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey18 May 2026
23 Apr 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey18 May 2026
23 Apr 2026F0679Provide activities to meet all resident's needs.DStandard survey18 May 2026
23 Apr 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey18 May 2026
23 Apr 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey18 May 2026
23 Apr 2026F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey18 May 2026
23 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey18 May 2026
23 Apr 2026F0814Dispose of garbage and refuse properly.DStandard survey18 May 2026
23 Apr 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey18 May 2026
23 Apr 2026F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey18 May 2026
23 Apr 2026F0881Implement a program that monitors antibiotic use.DStandard survey18 May 2026
7 Jan 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation30 Jan 2026
1 Dec 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation18 Dec 2025
19 Nov 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation29 Nov 2025
19 Nov 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation29 Nov 2025
5 Aug 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation22 Aug 2025
12 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation2 Jul 2025
21 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation13 Mar 2025
7 Feb 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.GStandard survey7 Mar 2025
7 Feb 2025F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey7 Mar 2025
7 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation7 Mar 2025
7 Feb 2025F0641Ensure each resident receives an accurate assessment.EStandard survey7 Mar 2025
7 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey7 Mar 2025
7 Feb 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey7 Mar 2025
7 Feb 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey7 Mar 2025
7 Feb 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey7 Mar 2025
7 Feb 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey7 Mar 2025
7 Feb 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey7 Mar 2025
7 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey7 Mar 2025
7 Feb 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey7 Mar 2025
7 Feb 2025F0687Provide appropriate foot care.DStandard survey7 Mar 2025
7 Feb 2025F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey7 Mar 2025
7 Feb 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey7 Mar 2025
7 Feb 2025F0825Provide or get specialized rehabilitative services as required for a resident.DStandard survey7 Mar 2025
7 Feb 2025F0826Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.DStandard survey7 Mar 2025
7 Feb 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey7 Mar 2025
6 Feb 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JComplaint investigation27 Feb 2025
6 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation27 Feb 2025
21 Jan 2025F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.DComplaint investigation14 Feb 2025
2 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation27 Jan 2025
2 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation27 Jan 2025
2 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation27 Jan 2025
22 Nov 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation19 Dec 2024
14 Aug 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation10 Sep 2024
14 Aug 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation10 Sep 2024
14 Aug 2024F0610Respond appropriately to all alleged violations.DComplaint investigation10 Sep 2024
31 Jul 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation23 Aug 2024
31 Jul 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation23 Aug 2024
27 Jun 2024F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation19 Jul 2024
23 Feb 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey15 Mar 2024
23 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey15 Mar 2024
23 Feb 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey15 Mar 2024
23 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Mar 2024
23 Feb 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey15 Mar 2024
23 Feb 2024F0760Ensure that residents are free from significant medication errors.DStandard survey15 Mar 2024
23 Feb 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey15 Mar 2024
23 Feb 2024F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey15 Mar 2024
16 Jan 2024F0583Keep residents' personal and medical records private and confidential.DComplaint investigation30 Jan 2024
24 Aug 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation18 Sep 2023
24 Aug 2023F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation18 Sep 2023

Penalties

DateTypeAmountDetail
2 Jan 2025Payment denial—5 days
2 Jan 2025Fine$66,866

Staffing

Total nursing4.96 h
Nurse aides2.53 h
LPN1.88 h
RN0.55 h
Weekend total4.56 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 27.6%, RNs 14.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay14.4%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.4%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.6%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay14.0%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.1%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.7%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Venice Beach Holdings Llc. Chain: Links Healthcare Group (32 facilities).

OrganisationRole in the CMS recordInterestSince
Ctr Partnership LP5% or greater security interestNOT APPLICABLE06/30/2023
Forbright Bank5% or greater security interestNOT APPLICABLE06/30/2023
Links Healthcare Group LLCOperational/managerial controlNOT APPLICABLE06/30/2023
Links Support Services, LLCOperational/managerial controlNOT APPLICABLE06/30/2023
Ctr Partnership LPAdp of the snfNOT APPLICABLE06/30/2023
Links Healthcare Group LLCAdp of the snfNOT APPLICABLE06/17/2025
Links Support Services, LLCAdp of the snfNOT APPLICABLE06/17/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has The Springs Post-Acute been cited for?

70 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has The Springs Post-Acute been fined?

Yes. CMS lists fines totalling $67K in the period covered, plus 1 payment denial.

How does staffing at The Springs Post-Acute compare?

Reported total nurse staffing is 5.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates The Springs Post-Acute?

It is part of the Links Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Links Healthcare Group LLC and Links Support Services, LLC. Individual owners and managers are not listed on this site.

When was The Springs Post-Acute last inspected?

The most recent survey or investigation in the CMS record is dated 23 Apr 2026; the most recent standard health survey was 23 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.