Ohio › Richland County › Shelby
Crestwood Care Center
225 W Main Street, Shelby, OH 44875
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Crestwood Care Center, in Shelby, Ohio, is certified for 130 beds under for-profit, corporation ownership and belongs to the Communicare Health chain.
CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.
Inspectors recorded 62 health deficiencies across the three most recent survey cycles (12, 21, 29 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 47.7 per 100 beds, more than the state median of 33.3.
CMS lists 3 penalties in the period covered: fines totalling $232K and 1 payment denial.
Reported nurse staffing is 3.3 hours per resident per day (0.5 RN), close to the Ohio median of 3.6; nursing staff turnover is 38.8%.
Compared with county, state and nation
| Measure | This facility | Richland Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 62 | 35 | 27 | 28.7 |
| Citations per 100 beds | 47.7 | 47.7 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.3 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 38.8% | 46.6% | 48.5% | 45.8% |
| Fines listed | $232,204 | $15,593 | $0 | — |
County and state figures are medians across facilities (10 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Feb 2025, 30 Sep 2022.
Severity mix: K ×2 L ×1 G ×1 D ×39 E ×7 F ×10 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Mar 2025 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | Complaint investigation | 4 Apr 2025 |
| 25 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Apr 2025 |
| 25 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 4 Apr 2025 |
| 25 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 4 Apr 2025 |
| 27 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Apr 2025 |
| 27 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 4 Apr 2025 |
| 27 Feb 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 4 Apr 2025 |
| 27 Feb 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 4 Apr 2025 |
| 27 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Apr 2025 |
| 27 Feb 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 4 Apr 2025 |
| 27 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 4 Apr 2025 |
| 27 Feb 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 4 Apr 2025 |
| 27 Feb 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 4 Apr 2025 |
| 27 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 4 Apr 2025 |
| 27 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 4 Apr 2025 |
| 27 Feb 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | C | Standard survey | 4 Apr 2025 |
| 16 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 27 Dec 2024 |
| 16 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 27 Dec 2024 |
| 25 Sep 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 21 Oct 2024 |
| 25 Sep 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 21 Oct 2024 |
| 25 Sep 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 21 Oct 2024 |
| 25 Sep 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Complaint investigation | 21 Oct 2024 |
| 22 May 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 4 Jun 2024 |
| 22 May 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 4 Jun 2024 |
| 22 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 4 Jun 2024 |
| 22 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 4 Jun 2024 |
| 22 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Jun 2024 |
| 22 May 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 4 Jun 2024 |
| 11 Apr 2024 | F0760 | Ensure that residents are free from significant medication errors. | K | Complaint investigation | 4 Jun 2024 |
| 11 Apr 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 4 Jun 2024 |
| 11 Apr 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 22 May 2024 |
| 11 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 4 Jun 2024 |
| 11 Apr 2024 | F0732 | Post nurse staffing information every day. | C | Complaint investigation | 4 Jun 2024 |
| 4 Mar 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F | Complaint investigation | 4 Jun 2024 |
| 4 Mar 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 22 May 2024 |
| 4 Mar 2024 | F0942 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | F | Complaint investigation | 22 May 2024 |
| 4 Mar 2024 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | F | Complaint investigation | 22 May 2024 |
| 4 Mar 2024 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Complaint investigation | 4 Jun 2024 |
| 4 Mar 2024 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 22 May 2024 |
| 8 Jan 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint investigation | 4 Jun 2024 |
| 8 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 4 Jun 2024 |
| 1 Nov 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Complaint investigation | 20 Nov 2023 |
| 1 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 20 Nov 2023 |
| 18 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 20 Nov 2023 |
| 18 Oct 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 20 Nov 2023 |
| 30 Sep 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 13 Feb 2023 |
| 30 Sep 2022 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 13 Feb 2023 |
| 3 Oct 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 20 Nov 2019 |
| 3 Oct 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 20 Nov 2019 |
| 3 Oct 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 20 Nov 2019 |
| 3 Oct 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 20 Nov 2019 |
| 3 Oct 2019 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 20 Nov 2019 |
| 3 Oct 2019 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 20 Nov 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Sep 2024 | Fine | $39,130 | |
| 8 Jan 2024 | Payment denial | — | 122 days |
| 8 Jan 2024 | Fine | $193,074 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 38.8%, RNs 72.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.1% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.1% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.8% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Midland Leasing Co., Llc. Chain: Communicare Health (110 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Third Option Op Co., LLC | 5% or greater direct ownership interest | 100% | 05/01/2020 |
| Midland (Ohio) Management, Co., LLC | Operational/managerial control | NOT APPLICABLE | 11/01/2003 |
| Midland (Ohio) Management, Co., LLC | Adp of the snf | NOT APPLICABLE | 04/25/2025 |
| Rrw, LLC | Adp of the snf | NOT APPLICABLE | 11/01/2003 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Richland County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Shelby Pointe | Shelby | 45 | 5 | 4 | 2 | 15 | 33.3 | — | 2 Jan 2025 |
| Lexington Court Care Center | Lexington | 75 | 4 | 3 | 3 | 23 | 30.7 | — | 30 Oct 2025 |
| Arbors At Mifflin | Mansfield | 99 | 3 | 3 | 3 | 21 | 21.2 | $16K | 23 Dec 2024 |
| Crystal Care Center of Mansfie | Mansfield | 74 | 3 | 4 | 1 | 14 | 18.9 | — | 30 Jun 2026 |
| Country Meadow Rehabilitation and Nursing Center | Bellville | 48 | 2 | 2 | 1 | 11 | 22.9 | — | 30 May 2024 |
| Liberty Nursing Center of Mansfield | Mansfield | 68 | 2 | 2 | 4 | 35 | 51.5 | $41K | 13 May 2025 |
| Winchester Terrace | Mansfield | 83 | 2 | 2 | 1 | 40 | 48.2 | $14K | 31 Dec 2025 |
| Jag Healthcare Mansfield | Mansfield | 66 | 1 | 1 | 1 | 57 | 86.4 | $130K | 1 Jul 2025 |
All 10 facilities in Richland County
Questions and answers
How many deficiencies has Crestwood Care Center been cited for?
62 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Crestwood Care Center been fined?
Yes. CMS lists fines totalling $232K in the period covered, plus 1 payment denial.
How does staffing at Crestwood Care Center compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Crestwood Care Center?
It is part of the Communicare Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Third Option Op Co., LLC and Midland (Ohio) Management, Co., LLC. Individual owners and managers are not listed on this site.
When was Crestwood Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 25 Mar 2025; the most recent standard health survey was 27 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.