Elder Care Record

Arizona › Apache County › Chinle

Dr Guy Gorman Sr Care Home

Highway 191 & Hospital Road, Chinle, AZ 86503

CCN 035242 · Non-profit, corporation · 80 certified beds

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Dr Guy Gorman Sr Care Home is a Non-profit, corporation nursing home in Chinle, Arizona, certified for 80 beds and caring for about 51 residents a day.

CMS gives it 1 of 5 stars overall, below the Arizona median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 64 health deficiencies across the three most recent survey cycles (17, 26, 21 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 80.0 per 100 beds, more than the state median of 18.4.

CMS lists 4 penalties in the period covered: fines totalling $128K and 2 payment denials.

Reported nurse staffing is 4.1 hours per resident per day (0.5 RN), close to the Arizona median of 3.8.

CMS flags that the facility is a Special Focus Facility candidate.

64health deficiencies, 3 survey cycles3 at actual harm or worse
$128Kfines listed by CMS4 penalties in period
4.1nurse hours per resident per daystate median 3.8
64%occupancy (residents ÷ beds)51 residents a day

Compared with county, state and nation

MeasureThis facilityApache Co. medianArizona medianUS average
Overall star rating1133.0
Health citations, 3 cycles64642028.7
Citations per 100 beds80.080.018.426.8
Total nurse hours per resident day4.14.13.83.9
RN hours per resident day0.50.50.60.7
Nursing staff turnover——46.3%45.8%
Fines listed$127,634$127,634$0—

County and state figures are medians across facilities (1 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 226
Cycle 321

Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Jul 2025, 27 Sep 2024.

Severity mix: K ×1 G ×1 H ×1 D ×34 E ×18 F ×9

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Jul 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.FComplaint investigation22 Jan 2026
25 Jul 2025F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FStandard survey20 Nov 2025
25 Jul 2025F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey22 Jan 2026
25 Jul 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation20 Nov 2025
25 Jul 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation20 Nov 2025
25 Jul 2025F0610Respond appropriately to all alleged violations.DComplaint investigation20 Nov 2025
25 Jul 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DStandard survey20 Nov 2025
25 Jul 2025F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DComplaint investigation20 Nov 2025
25 Jul 2025F0641Ensure each resident receives an accurate assessment.DStandard survey20 Nov 2025
25 Jul 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation20 Nov 2025
25 Jul 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.DStandard survey20 Nov 2025
25 Jul 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey20 Nov 2025
25 Jul 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey20 Nov 2025
25 Jul 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDStandard survey20 Nov 2025
25 Jul 2025F0880Provide and implement an infection prevention and control program.DStandard survey20 Nov 2025
25 Jul 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey22 Jan 2026
25 Jul 2025F0946Provide training in compliance and ethics.DStandard survey20 Nov 2025
27 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.HComplaint investigation28 Oct 2024
27 Sep 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation28 Oct 2024
27 Sep 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FComplaint investigation28 Oct 2024
27 Sep 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EComplaint investigation28 Oct 2024
27 Sep 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey28 Oct 2024
27 Sep 2024F0641Ensure each resident receives an accurate assessment.EStandard survey28 Oct 2024
27 Sep 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey28 Oct 2024
27 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation28 Oct 2024
27 Sep 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation28 Oct 2024
27 Sep 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation28 Oct 2024
27 Sep 2024F0791Provide or obtain dental services for each resident.EStandard survey28 Feb 2025
27 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey28 Oct 2024
27 Sep 2024F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.EStandard survey28 Oct 2024
27 Sep 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EComplaint investigation28 Oct 2024
27 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey28 Oct 2024
27 Sep 2024F0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.DComplaint investigation28 Oct 2024
27 Sep 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation28 Oct 2024
27 Sep 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey28 Oct 2024
27 Sep 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey28 Oct 2024
27 Sep 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey10 Oct 2024
27 Sep 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey28 Oct 2024
27 Sep 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey28 Oct 2024
27 Sep 2024F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DComplaint investigation28 Oct 2024
27 Sep 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey28 Oct 2024
27 Sep 2024F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DStandard survey28 Oct 2024
27 Sep 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation28 Oct 2024
11 Jan 2024F0880Provide and implement an infection prevention and control program.FComplaint investigation1 Feb 2024
15 Sep 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.KComplaint investigation17 Nov 2023
15 Sep 2023F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey1 Jan 2024
15 Sep 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey17 Nov 2023
15 Sep 2023F0880Provide and implement an infection prevention and control program.FStandard survey17 Nov 2023
15 Sep 2023F0881Implement a program that monitors antibiotic use.FStandard survey17 Nov 2023
15 Sep 2023F0895Have a Compliance and Ethics Program.FStandard survey17 Nov 2023
15 Sep 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation17 Nov 2023
15 Sep 2023F0610Respond appropriately to all alleged violations.EComplaint investigation17 Nov 2023
15 Sep 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey17 Nov 2023
15 Sep 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey17 Nov 2023
15 Sep 2023F0641Ensure each resident receives an accurate assessment.EStandard survey17 Nov 2023
15 Sep 2023F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EComplaint investigation17 Nov 2023
15 Sep 2023F0583Keep residents' personal and medical records private and confidential.DStandard survey17 Nov 2023
15 Sep 2023F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation17 Nov 2023
15 Sep 2023F0637Assess the resident when there is a significant change in conditionDStandard survey17 Nov 2023
15 Sep 2023F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey17 Nov 2023
15 Sep 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey17 Nov 2023
15 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation17 Nov 2023
15 Sep 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey17 Nov 2023
15 Sep 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey17 Nov 2023

Penalties

DateTypeAmountDetail
25 Jul 2025Payment denial—90 days
27 Sep 2024Fine$67,074
15 Sep 2023Payment denial—17 days
15 Sep 2023Fine$60,560

Staffing

Total nursing4.09 h
Nurse aides2.91 h
LPN0.74 h
RN0.45 h
Weekend total3.38 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityArizona medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay38.0%8.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay5.4%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.5%1.7%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay21.1%11.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.7%3.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.1%7.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Legal Business Name Not Available.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Dr Guy Gorman Sr Care Home been cited for?

64 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.

Has Dr Guy Gorman Sr Care Home been fined?

Yes. CMS lists fines totalling $128K in the period covered, plus 2 payment denials.

How does staffing at Dr Guy Gorman Sr Care Home compare?

Reported total nurse staffing is 4.1 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.

Who operates Dr Guy Gorman Sr Care Home?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Dr Guy Gorman Sr Care Home last inspected?

The most recent survey or investigation in the CMS record is dated 25 Jul 2025; the most recent standard health survey was 25 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.