Heritage Villa Care & Rehab CenterCMS ratings, inspections and fines
- Address
- 1244 Woodland Loop Drive, Bartlesville, OK 74006
- CCN
- 375109
- Ownership type
- For-profit, limited liability company
- Certified beds
- 100
- Chain
- MGM Healthcare
- Residents per day
- 87
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Heritage Villa Care & Rehab Center an overall rating of 2 of 5 stars. The last standard survey was on 14 Jan 2025. The latest survey cycle has 10 health citations. The median for nursing homes in Oklahoma is 6. CMS lists 1 fine of $8,278 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Washington County median | Oklahoma median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 2.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 5 homes in the county, 283 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Oklahoma median |
|---|---|---|---|
| Cycle 1 (latest) | 14 Jan 2025 | 10 | 6 |
| Cycle 2 | 22 Sep 2023 | 14 | 7 |
| Cycle 3 | No date | 26 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 28 Aug 2025 |
| 14 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 28 Aug 2025 |
| 14 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Complaint investigation | 28 Aug 2025 |
| 14 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Aug 2025 |
| 14 Aug 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 28 Aug 2025 |
| 14 Jan 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 28 Jan 2025 |
| 14 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 28 Jan 2025 |
| 14 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 28 Jan 2025 |
| 14 Jan 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 28 Jan 2025 |
| 14 Jan 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 28 Jan 2025 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Sep 2023 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 2 Nov 2023 |
| 22 Sep 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 2 Nov 2023 |
| 22 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 2 Nov 2023 |
| 22 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 2 Nov 2023 |
| 22 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 2 Nov 2023 |
| 22 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 Nov 2023 |
Survey cycle 3: 26 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Apr 2021 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0680 | Ensure the activities program is directed by a qualified professional. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0776 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | F | Standard survey | 7 Jul 2021 |
| 28 Apr 2021 | F0886 | Perform COVID19 testing on residents and staff. | F | Standard survey | 7 Jul 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 14 Jan 2025 | Fine | $8,278 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Oklahoma median | Oklahoma average (CMS) |
|---|---|---|---|
| All nurse staff | 3.85 | 3.70 | 3.79 |
| Registered nurses (RN) | 0.21 | 0.30 | 0.34 |
| Licensed practical nurses (LPN) | 0.83 | 0.92 | |
| Nurse aides | 2.81 | 2.53 | |
| All nurse staff, weekends | 3.34 | 3.30 | 3.44 |
- Nurse staff turnover in a year
- 55.3%
- Nurse staff turnover, Oklahoma median
- 55.3%
- RN turnover in a year
- No data
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Oklahoma median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.0% | 12.1% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.4% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.0% | 11.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.2% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.6% | 14.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Heritage Villa Healthcare LLC
- Chain
- MGM Healthcare (27 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ok SNF Holdings, LLC | 5% or greater direct ownership interest | 50% | 18 Dec 2023 |
| Ok SNF Investments, LLC | 5% or greater direct ownership interest | 50% | 18 Dec 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Washington County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Bartlesville Health and Rehabilitation Community | Bartlesville | 1 of 5 | 8 | $75,816 | 4 Dec 2024 | |
| Ignite Medical Resort Adams Parc | Bartlesville | 5 of 5 | 4 | $0 | 23 Jan 2025 | |
| Medicalodges Dewey | Dewey | 5 of 5 | 2 | $0 | 5 Nov 2024 | |
| Forrest Manor Nursing Center | Dewey | 1 of 5 | 23 | $0 | 11 Sep 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Oklahoma State Department of Health: complaints and enforcement divisionThe complaint page of the State Survey Agency for Oklahoma, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Heritage Villa Care & Rehab Center (CCN 375109). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/heritage-villa-care-rehab-center-bartlesville-ok-375109/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Heritage Villa Care & Rehab Center last inspected?
- The latest inspection with a citation in the CMS record was on 14 Aug 2025. It was a complaint investigation. It gave 5 citations. The standard survey before the last one was on 22 Sep 2023.
- Who operates Heritage Villa Care & Rehab Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain MGM Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Heritage Villa Care & Rehab Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Oklahoma as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.