California › Santa Clara County › Sunnyvale
Idylwood Care Center
1002 W. Fremont Avenue, Sunnyvale, CA 94087
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Idylwood Care Center is a For-profit, limited liability company nursing home in Sunnyvale, California, certified for 185 beds and caring for about 145 residents a day.
CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 5 and quality measures 3.
Inspectors recorded 30 health deficiencies across the three most recent survey cycles (12, 4, 14 by cycle, most recent first), none at the actual-harm level. That is 16.2 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 6.1 hours per resident per day (0.7 RN), above the California median of 4.2; nursing staff turnover is 30.9%.
Compared with county, state and nation
| Measure | This facility | Santa Clara Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 30 | 40 | 44 | 28.7 |
| Citations per 100 beds | 16.2 | 45.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 6.1 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 30.9% | 31.6% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Apr 2025, 13 Dec 2023.
Severity mix: D ×21 E ×7 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Jul 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 23 Jul 2026 |
| 11 Apr 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 4 May 2025 |
| 11 Apr 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 4 May 2025 |
| 11 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 4 May 2025 |
| 26 Jul 2024 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 17 Aug 2024 |
| 13 Dec 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 6 Jan 2024 |
| 13 Dec 2023 | F0687 | Provide appropriate foot care. | D | Standard survey | 6 Jan 2024 |
| 13 Dec 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 6 Jan 2024 |
| 7 May 2021 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 29 May 2021 |
| 7 May 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 29 May 2021 |
| 7 May 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 29 May 2021 |
| 7 May 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 29 May 2021 |
| 7 May 2021 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 May 2021 |
| 7 May 2021 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 29 May 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 30.9%, RNs 36.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.8% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.4% | 1.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.8% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 24.2% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Helios Healthcare, Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Helios Healthcare, LLC | 5% or greater direct ownership interest | 100% | 02/21/2003 |
| Crestwood Behavioral Health, Inc. | Operational/managerial control | NOT APPLICABLE | 07/01/2007 |
| Helios Healthcare, LLC | Operational/managerial control | NOT APPLICABLE | 07/01/2007 |
| Crestwood Behavioral Health, Inc. | Adp of the snf | NOT APPLICABLE | 07/29/2025 |
| Idylwood Hospital | Adp of the snf | NOT APPLICABLE | 01/27/1993 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Santa Clara County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Childrens Hc Org No Ca -Pediatric Hospital D/P SNF | Campbell | 27 | 5 | 5 | — | 16 | 59.3 | $3K | 10 Oct 2024 |
| Childrens Hc Org No Ca Saratoga Pediatric Subacute | Saratoga | 37 | 5 | 4 | — | 18 | 48.6 | — | 26 Jun 2026 |
| Creekside Post-Acute | San Jose | 130 | 5 | 4 | 4 | 42 | 32.3 | $20K | 23 Sep 2025 |
| Lincoln Glen Skilled Nursing | San Jose | 59 | 5 | 3 | 5 | 27 | 45.8 | — | 24 Mar 2025 |
| O'Connor Hospital D/P SNF | San Jose | 24 | 5 | 5 | 5 | 23 | 95.8 | — | 29 Aug 2025 |
| Plum Tree Care Center | San Jose | 76 | 5 | 4 | 3 | 33 | 43.4 | $8K | 11 Jun 2026 |
| Saratoga Retirement Community Health Center | Saratoga | 94 | 5 | 5 | 4 | 20 | 21.3 | — | 25 Apr 2025 |
| Stonebrook Health and Rehabilitation | Los Gatos | 73 | 5 | 4 | 5 | 32 | 43.8 | — | 5 Mar 2026 |
All 50 facilities in Santa Clara County
Questions and answers
How many deficiencies has Idylwood Care Center been cited for?
30 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Idylwood Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Idylwood Care Center compare?
Reported total nurse staffing is 6.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Idylwood Care Center?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Helios Healthcare, LLC, Crestwood Behavioral Health, Inc. and Helios Healthcare, LLC. Individual owners and managers are not listed on this site.
When was Idylwood Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 1 Jul 2026; the most recent standard health survey was 11 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.