California › Santa Clara County › Mountain View
Mountain View Healthcare Center
2530 Solace Place, Mountain View, CA 94040
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 129 beds, Mountain View Healthcare Center serves Mountain View in Santa Clara County, California and has taken Medicare and Medicaid residents since 1967.
CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 59 health deficiencies across the three most recent survey cycles (29, 11, 19 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 45.7 per 100 beds, about the same as the state median of 51.1.
CMS lists 1 penalty in the period covered: fines totalling $55K.
Reported nurse staffing is 4.1 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 37.7%.
Compared with county, state and nation
| Measure | This facility | Santa Clara Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 59 | 40 | 44 | 28.7 |
| Citations per 100 beds | 45.7 | 45.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.1 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 37.7% | 31.6% | 36.4% | 45.8% |
| Fines listed | $54,912 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 May 2025, 16 Nov 2023.
Severity mix: G ×1 H ×1 D ×33 E ×22 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 29 May 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 12 Jun 2026 |
| 23 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 1 Feb 2026 |
| 4 Dec 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 27 Dec 2025 |
| 8 Jul 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 19 Jul 2025 |
| 28 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation (under dispute review) | 16 Jun 2025 |
| 28 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation (under dispute review) | 16 Jun 2025 |
| 23 May 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey (under dispute review) | 16 Jun 2025 |
| 23 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey (under dispute review) | 16 Jun 2025 |
| 23 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0908 | Keep all essential equipment working safely. | E | Standard survey (under dispute review) | 16 Jun 2025 |
| 23 May 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 16 Jun 2025 |
| 23 May 2025 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey (under dispute review) | 16 Jun 2025 |
| 23 May 2025 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey (under dispute review) | 16 Jun 2025 |
| 3 Sep 2024 | F0583 | Keep residents' personal and medical records private and confidential. | E | Complaint investigation (under dispute review) | 5 Sep 2024 |
| 26 Aug 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 30 Aug 2024 |
| 26 Aug 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 30 Aug 2024 |
| 26 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 30 Aug 2024 |
| 23 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 28 Aug 2024 |
| 8 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Jul 2024 |
| 5 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 14 Jul 2024 |
| 5 Jul 2024 | F0776 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D | Complaint investigation | 14 Jul 2024 |
| 2 Jul 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | H | Complaint investigation | 15 Jul 2024 |
| 2 Jul 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Complaint investigation | 15 Jul 2024 |
| 4 Jun 2024 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | E | Complaint investigation | 20 Jun 2024 |
| 7 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 15 Mar 2024 |
| 16 Nov 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 8 Dec 2023 |
| 16 Nov 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 8 Dec 2023 |
| 16 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 8 Dec 2023 |
| 25 Oct 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 9 Nov 2023 |
| 25 Oct 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 9 Nov 2023 |
| 25 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 9 Nov 2023 |
| 29 Aug 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 1 Sep 2023 |
| 7 May 2021 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | G | Standard survey | 6 Jun 2021 |
| 7 May 2021 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Jun 2021 |
| 7 May 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 6 Jun 2021 |
| 7 May 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Jun 2021 |
| 7 May 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 6 Jun 2021 |
| 7 May 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Jun 2021 |
| 7 May 2021 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 6 Jun 2021 |
| 7 May 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 6 Jun 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 4 Jun 2024 | Fine | $54,912 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 37.7%, RNs 33.3%; 3 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.7% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.2% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.4% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Cirby Holdings Llc. Chain: Spyglass Healthcare (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Spyglass Healthcare LLC | 5% or greater direct ownership interest | 50% | 10/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Santa Clara County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Childrens Hc Org No Ca -Pediatric Hospital D/P SNF | Campbell | 27 | 5 | 5 | — | 16 | 59.3 | $3K | 10 Oct 2024 |
| Childrens Hc Org No Ca Saratoga Pediatric Subacute | Saratoga | 37 | 5 | 4 | — | 18 | 48.6 | — | 26 Jun 2026 |
| Creekside Post-Acute | San Jose | 130 | 5 | 4 | 4 | 42 | 32.3 | $20K | 23 Sep 2025 |
| Idylwood Care Center | Sunnyvale | 185 | 5 | 4 | 5 | 30 | 16.2 | — | 1 Jul 2026 |
| Lincoln Glen Skilled Nursing | San Jose | 59 | 5 | 3 | 5 | 27 | 45.8 | — | 24 Mar 2025 |
| O'Connor Hospital D/P SNF | San Jose | 24 | 5 | 5 | 5 | 23 | 95.8 | — | 29 Aug 2025 |
| Plum Tree Care Center | San Jose | 76 | 5 | 4 | 3 | 33 | 43.4 | $8K | 11 Jun 2026 |
| Saratoga Retirement Community Health Center | Saratoga | 94 | 5 | 5 | 4 | 20 | 21.3 | — | 25 Apr 2025 |
All 50 facilities in Santa Clara County
Questions and answers
How many deficiencies has Mountain View Healthcare Center been cited for?
59 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Mountain View Healthcare Center been fined?
Yes. CMS lists fines totalling $55K in the period covered.
How does staffing at Mountain View Healthcare Center compare?
Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Mountain View Healthcare Center?
It is part of the Spyglass Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Spyglass Healthcare LLC. Individual owners and managers are not listed on this site.
When was Mountain View Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 29 May 2026; the most recent standard health survey was 23 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.