Ohio › Franklin County › Columbus
New Albany Care Center
5691 Thompson Road, Columbus, OH 43230
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 67 beds, New Albany Care Center serves Columbus in Franklin County, Ohio and has taken Medicare and Medicaid residents since 1998.
CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 3, staffing 3 and quality measures 4.
Inspectors recorded 32 health deficiencies across the three most recent survey cycles (12, 16, 4 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 47.8 per 100 beds, more than the state median of 33.3.
CMS lists 1 penalty in the period covered: fines totalling $12K.
Reported nurse staffing is 4.0 hours per resident per day (0.9 RN), close to the Ohio median of 3.6; nursing staff turnover is 42.5%.
Compared with county, state and nation
| Measure | This facility | Franklin Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 32 | 38 | 27 | 28.7 |
| Citations per 100 beds | 47.8 | 48.7 | 33.3 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.9 | 0.8 | 0.6 | 0.7 |
| Nursing staff turnover | 42.5% | 46.9% | 48.5% | 45.8% |
| Fines listed | $12,149 | $13,870 | $0 | — |
County and state figures are medians across facilities (57 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Feb 2025, 22 Aug 2022.
Severity mix: G ×2 D ×27 E ×1 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 14 Mar 2025 |
| 6 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Mar 2025 |
| 17 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 7 Jan 2025 |
| 17 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 7 Jan 2025 |
| 17 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 7 Jan 2025 |
| 20 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 5 Dec 2024 |
| 12 Jul 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 30 Jul 2024 |
| 22 Aug 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 29 Sep 2022 |
| 22 Aug 2022 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | C | Standard survey | 29 Sep 2022 |
| 28 Dec 2019 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | Standard survey | 23 Jan 2020 |
| 28 Dec 2019 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 23 Jan 2020 |
| 28 Dec 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 23 Jan 2020 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Dec 2024 | Fine | $12,149 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 42.5%, RNs 43.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.1% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.9% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.3% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.0% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.0% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: New Albany Care Center Limited. Chain: Optalis Health & Rehabilitation (36 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Om Holdco 2 LLC | 5% or greater direct ownership interest | 100% | 06/01/2022 |
| Optalis LP Investors 2 LLC | 5% or greater indirect ownership interest | 10% | 06/01/2022 |
| Snw LLC | 5% or greater indirect ownership interest | 30% | 06/01/2022 |
| Optum Management Solutions. Inc | Indirect ownership interest | NOT APPLICABLE | 06/01/2022 |
| Siena Lending Group LLC | 5% or greater security interest | NOT APPLICABLE | 06/01/2022 |
| Optum Management Solutions. Inc | Operational/managerial control | NOT APPLICABLE | 06/01/2022 |
| Charles Franklin LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Charles Westland LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Om Holdco 2 LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Optalis LP Investors 2 LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Optum Management Solutions. Inc | Adp of the snf | NOT APPLICABLE | 11/25/2025 |
| Paar 108 LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Snw LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Franklin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Darby Glenn Nursing and Rehabilitation Center | Hilliard | 99 | 5 | 4 | 2 | 25 | 25.3 | — | 10 Feb 2026 |
| Highbanks Care Center | Columbus | 56 | 5 | 4 | 2 | 16 | 28.6 | — | 26 Mar 2026 |
| Majestic Care of Columbus LLC | Columbus | 120 | 5 | 4 | 4 | 24 | 20.0 | $111K | 9 Dec 2025 |
| Mohun Health Care Center | Columbus | 72 | 5 | 4 | 5 | 12 | 16.7 | — | 24 Mar 2026 |
| Robert A Barnes Center | Reynoldsburg | 25 | 5 | 4 | 5 | 21 | 84.0 | — | 18 Jun 2025 |
| Trueman Pointe Care Center | Hilliard | 72 | 5 | 5 | 3 | 11 | 15.3 | — | 20 May 2026 |
| Wesley Glen Health Services Corp | Columbus | 56 | 5 | 5 | 5 | 12 | 21.4 | — | 24 Apr 2025 |
| Wesley Woods At New Albany | New Albany | 16 | 5 | 4 | 5 | 12 | 75.0 | — | 23 Dec 2025 |
All 57 facilities in Franklin County
Questions and answers
How many deficiencies has New Albany Care Center been cited for?
32 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has New Albany Care Center been fined?
Yes. CMS lists fines totalling $12K in the period covered.
How does staffing at New Albany Care Center compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates New Albany Care Center?
It is part of the Optalis Health & Rehabilitation chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Om Holdco 2 LLC, Optalis LP Investors 2 LLC and Snw LLC. Individual owners and managers are not listed on this site.
When was New Albany Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 6 Feb 2025; the most recent standard health survey was 6 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.