California › Santa Clara County › Palo Alto
Palo Alto Post-Acute
911 Bryant Street, Palo Alto, CA 94301
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Palo Alto Post-Acute is a For-profit, limited liability company nursing home in Palo Alto, California, certified for 66 beds and caring for about 63 residents a day.
CMS gives it 4 of 5 stars overall, above the California median of 3; the health inspection rating is 3, staffing 3 and quality measures 5.
Inspectors recorded 38 health deficiencies across the three most recent survey cycles (17, 11, 10 by cycle, most recent first), none at the actual-harm level. That is 57.6 per 100 beds, about the same as the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.3 hours per resident per day (1.2 RN), close to the California median of 4.2; nursing staff turnover is 45.2%.
Compared with county, state and nation
| Measure | This facility | Santa Clara Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 38 | 40 | 44 | 28.7 |
| Citations per 100 beds | 57.6 | 45.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 1.2 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 45.2% | 31.6% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 May 2025, 26 Feb 2024.
Severity mix: D ×22 E ×10 F ×4 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Jun 2025 |
| 30 May 2025 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | No revisit needed |
| 26 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 26 Mar 2024 |
| 26 Feb 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 26 Mar 2024 |
| 26 Feb 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Complaint investigation | Waiver has been granted |
| 31 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 Mar 2024 |
| 8 Apr 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 8 May 2022 |
| 8 Apr 2022 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | D | Standard survey | 8 May 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 45.2%, RNs 52.6%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.2% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.0% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.4% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Covenant Care California, Llc. Chain: Covenant Care (12 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Covenant Care California, LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 08/01/1995 |
| Covenant Care, LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 04/14/2006 |
| Centre Capital Investors V, LP | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Centre Covenant Purchaser (B), LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Centre Covenant Purchaser (Q), LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Centre Covenant Purchaser (S), LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/19/2008 |
| Centre V Secondary Fund, L.P. | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Covenant Holdco, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Covenant Subco, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| State Treasurer of Mich Custodian of Public School Empl Rtmnt Systems | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/19/2008 |
| Covenant Care California, LLC | Operational/managerial control | NOT APPLICABLE | 08/01/1995 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Santa Clara County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Childrens Hc Org No Ca -Pediatric Hospital D/P SNF | Campbell | 27 | 5 | 5 | — | 16 | 59.3 | $3K | 10 Oct 2024 |
| Childrens Hc Org No Ca Saratoga Pediatric Subacute | Saratoga | 37 | 5 | 4 | — | 18 | 48.6 | — | 26 Jun 2026 |
| Creekside Post-Acute | San Jose | 130 | 5 | 4 | 4 | 42 | 32.3 | $20K | 23 Sep 2025 |
| Idylwood Care Center | Sunnyvale | 185 | 5 | 4 | 5 | 30 | 16.2 | — | 1 Jul 2026 |
| Lincoln Glen Skilled Nursing | San Jose | 59 | 5 | 3 | 5 | 27 | 45.8 | — | 24 Mar 2025 |
| O'Connor Hospital D/P SNF | San Jose | 24 | 5 | 5 | 5 | 23 | 95.8 | — | 29 Aug 2025 |
| Plum Tree Care Center | San Jose | 76 | 5 | 4 | 3 | 33 | 43.4 | $8K | 11 Jun 2026 |
| Saratoga Retirement Community Health Center | Saratoga | 94 | 5 | 5 | 4 | 20 | 21.3 | — | 25 Apr 2025 |
All 50 facilities in Santa Clara County
Questions and answers
How many deficiencies has Palo Alto Post-Acute been cited for?
38 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Palo Alto Post-Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Palo Alto Post-Acute compare?
Reported total nurse staffing is 4.3 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Palo Alto Post-Acute?
It is part of the Covenant Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Covenant Care California, LLC, Covenant Care, LLC and Centre Capital Investors V, LP. Individual owners and managers are not listed on this site.
When was Palo Alto Post-Acute last inspected?
The most recent survey or investigation in the CMS record is dated 30 May 2025; the most recent standard health survey was 30 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.