Parkway Pavilion Health and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 1157 Enfield Street, Enfield, CT 06082
- CCN
- 075195
- Ownership type
- For-profit, partnership
- Certified beds
- 130
- Chain
- None in the CMS record
- Residents per day
- 121
- CMS flags
- CMS abuse icon
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Parkway Pavilion Health and Rehabilitation Center an overall rating of 1 of 5 stars. The last standard survey was on 11 Sep 2024. The latest survey cycle has 25 health citations. The median for nursing homes in Connecticut is 12. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Capitol Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 65 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 11 Sep 2024 | 25 | 12 |
| Cycle 2 | 4 Feb 2022 | 14 | 13 |
| Cycle 3 | No date | 13 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 25 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 1 Apr 2026 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 24 Apr 2026 |
| 28 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Dec 2025 |
| 11 Sep 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 21 Oct 2024 |
| 11 Sep 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Standard survey | 21 Oct 2024 |
| 11 Sep 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Standard survey | 21 Oct 2024 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 21 Jul 2025 |
| 8 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 9 May 2025 |
| 7 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Mar 2025 |
| 7 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 25 Feb 2025 |
| 12 Nov 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 3 Dec 2024 |
| 12 Nov 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 3 Dec 2024 |
| 4 Feb 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 18 Mar 2022 |
| 4 Feb 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 18 Mar 2022 |
| 4 Feb 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 18 Mar 2022 |
| 4 Feb 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 18 Mar 2022 |
| 4 Feb 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 18 Mar 2022 |
| 4 Feb 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 18 Mar 2022 |
| 4 Feb 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 18 Mar 2022 |
| 4 Feb 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Mar 2022 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 6 Sep 2024 |
| 30 Jul 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Complaint investigation | 6 Sep 2024 |
| 18 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 14 Feb 2024 |
| 8 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 14 Feb 2024 |
| 8 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 14 Feb 2024 |
| 8 Aug 2019 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 17 Sep 2019 |
| 8 Aug 2019 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Standard survey | 17 Sep 2019 |
| 8 Aug 2019 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Sep 2019 |
| 8 Aug 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 17 Sep 2019 |
| 8 Aug 2019 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 17 Sep 2019 |
| 8 Aug 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Sep 2019 |
| 8 Aug 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 17 Sep 2019 |
| 8 Aug 2019 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 17 Sep 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.45 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.29 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 0.99 | 0.82 | |
| Nurse aides | 2.17 | 2.22 | |
| All nurse staff, weekends | 3.23 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 45.3%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 38.5%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 29.3% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.2% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.6% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.8% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.3% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, partnership
- Legal business name
- WV-Parkway Pavilion LLC
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wachusett Ventures LLC | Direct ownership interest | 29 Feb 2016 | |
| Wakefield Capital LLC | Indirect ownership interest | 7 Jun 2016 | |
| Wachusett Ventures LLC | Operational/managerial control | 1 Mar 2016 | |
| Wachusett Ventures LLC | Adp of the snf | 9 Jul 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Capitol Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| St Joseph's Residence | Enfield | 5 of 5 | 1 | $0 | 27 Mar 2025 | |
| Suffield House Rehabilitation and Healthcare Cente | Suffield | 4 of 5 | 8 | $0 | 9 Jan 2025 | |
| Fresh River Healthcare | East Windsor | 4 of 5 | 4 | $0 | 11 Jun 2025 | |
| Touchpoints at Chestnut | East Windsor | 3 of 5 | 19 | $0 | 24 Apr 2025 | |
| Bickford Health Care CenterSpecial Focus candidate | Windsor Locks | 1 of 5 | 47 | $122,338 | 13 Jan 2026 | |
| Autumn Lake Healthcare at Windsor | Windsor | 1 of 5 | 31 | $190,822 | 11 Mar 2026 | |
| Civita Care Meadowbrook | Granby | 4 of 5 | 9 | $0 | 2 Dec 2025 | |
| Evergreen Center for Health & Rehabilitation | Stafford Springs | 3 of 5 | 14 | $0 | 22 Nov 2024 | |
| Complete Care at Kimberly Hall North | Windsor | 1 of 5 | 17 | $13,065 | 19 Sep 2024 | |
| Complete Care at Kimberly Hall-South | Windsor | 4 of 5 | 7 | $14,728 | 19 Nov 2024 | |
| Vernon Rehabilitation and Healthcare Center | Vernon | 5 of 5 | 9 | $0 | 11 Oct 2024 | |
| Complete Care at Fox Hill | Vernon | 2 of 5 | 12 | $16,801 | 3 Mar 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Parkway Pavilion Health and Rehabilitation Center (CCN 075195). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/parkway-pavilion-health-and-rehabilitation-center-enfield-ct-075195/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Parkway Pavilion Health and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 1 Apr 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 4 Feb 2022.
- Who operates Parkway Pavilion Health and Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, partnership. CMS lists no chain for the home. The CMS ownership file names Wachusett Ventures LLC for operational or managerial control. This site does not show the names of persons.
- Is Parkway Pavilion Health and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.