Elder Care Record

California › San Diego County › Poway

Poway Healthcare Center

15632 Pomerado Road, Poway, CA 92064

CCN 555136 · For-profit, limited liability company · 99 certified beds · chain Pacs Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Poway Healthcare Center, in Poway, California, is certified for 99 beds under for-profit, limited liability company ownership and belongs to the Pacs Group chain.

CMS gives it 4 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 2 and quality measures 4.

Inspectors recorded 34 health deficiencies across the three most recent survey cycles (6, 13, 15 by cycle, most recent first), none at the actual-harm level. That is 34.3 per 100 beds, fewer than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.0 hours per resident per day (0.6 RN), close to the California median of 4.2; nursing staff turnover is 42.5%.

34health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 4.2
97%occupancy (residents ÷ beds)96 residents a day

Compared with county, state and nation

MeasureThis facilitySan Diego Co. medianCalifornia medianUS average
Overall star rating4433.0
Health citations, 3 cycles34354428.7
Citations per 100 beds34.334.251.126.8
Total nurse hours per resident day4.04.24.23.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover42.5%37.5%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (83 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 213
Cycle 315

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 May 2025, 17 Mar 2022.

Severity mix: D ×28 E ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
28 Aug 2025F0610Respond appropriately to all alleged violations.DComplaint investigation9 Sep 2025
21 Aug 2025F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation12 Sep 2025
7 Aug 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation5 Sep 2025
8 May 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey6 Jun 2025
8 May 2025F0880Provide and implement an infection prevention and control program.EStandard survey6 Jun 2025
8 May 2025F0641Ensure each resident receives an accurate assessment.DStandard survey6 Jun 2025
8 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation5 May 2025
16 Oct 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation31 Oct 2024
18 Sep 2024F0571Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.DComplaint investigation11 Oct 2024
19 Mar 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation31 Mar 2024
14 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation14 Mar 2024
15 Dec 2023F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.DComplaint investigation9 Jan 2024
17 Mar 2022F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey17 Apr 2022
17 Mar 2022F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey17 Apr 2022
17 Mar 2022F0880Provide and implement an infection prevention and control program.EStandard survey17 Apr 2022
17 Mar 2022F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard survey17 Apr 2022
17 Mar 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey17 Apr 2022
17 Mar 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey17 Apr 2022
17 Mar 2022F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey17 Apr 2022
17 Mar 2022F0759Ensure medication error rates are not 5 percent or greater.DStandard survey17 Apr 2022
17 Mar 2022F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard survey17 Apr 2022
17 Mar 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey17 Apr 2022
11 Apr 2019F0880Provide and implement an infection prevention and control program.EStandard survey29 May 2019
11 Apr 2019F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard survey29 May 2019
11 Apr 2019F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey29 May 2019
11 Apr 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey29 May 2019
11 Apr 2019F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey29 May 2019
11 Apr 2019F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey29 May 2019
11 Apr 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey29 May 2019
11 Apr 2019F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey29 May 2019
11 Apr 2019F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey29 May 2019
11 Apr 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey29 May 2019
11 Apr 2019F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DStandard survey29 May 2019
11 Apr 2019F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey29 May 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.97 h
Nurse aides2.32 h
LPN1.05 h
RN0.61 h
Weekend total3.67 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 42.5%, RNs 43.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.5%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.4%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.8%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.2%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.7%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.7%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay0.7%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Poplar Holdings Llc. Chain: Pacs Group (274 facilities).

OrganisationRole in the CMS recordInterestSince
Hudson River Opco LLC5% or greater direct ownership interest100%11/05/2021
Bay Bridge Capital Partners, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/05/2021
Providence Group, Inc.5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/05/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in San Diego County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Arbor Hills Nursing CenterLa Mesa1005433737.0$13K12 Feb 2026
Arroyo Vista Nursing CenterSan Diego535432649.1—29 Jan 2026
Bayshire Torrey Pines Post-AcuteSan Diego4554350111.1$87K25 Mar 2026
Bradley CourtEl Cajon565551933.9—13 Mar 2025
Carlsbad By the SeaCarlsbad33555824.2—25 Mar 2026
Escondido Post AcuteEscondido1805434223.3—1 Apr 2026
Friendship Manor Nursing & Rehab CenterNational City1045542927.9$297K24 Jul 2025
GlenbrookCarlsbad945452425.5$9K19 Sep 2025

All 83 facilities in San Diego County

Questions and answers

How many deficiencies has Poway Healthcare Center been cited for?

34 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Poway Healthcare Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Poway Healthcare Center compare?

Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Poway Healthcare Center?

It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Hudson River Opco LLC, Bay Bridge Capital Partners, LLC and Providence Group, Inc.. Individual owners and managers are not listed on this site.

When was Poway Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 28 Aug 2025; the most recent standard health survey was 8 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.