New Hampshire › Merrimack County › Concord
Presidential Oaks
200 Pleasant Street, Concord, NH 03301
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Presidential Oaks is a Non-profit, corporation nursing home in Concord, New Hampshire, certified for 85 beds and caring for about 73 residents a day.
CMS gives it 3 of 5 stars overall, equal to the New Hampshire median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 16 health deficiencies across the three most recent survey cycles (7, 3, 6 by cycle, most recent first), none at the actual-harm level. That is 18.8 per 100 beds, more than the state median of 13.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.4 hours per resident per day (0.9 RN), close to the New Hampshire median of 3.6; nursing staff turnover is 68.3%.
Compared with county, state and nation
| Measure | This facility | Merrimack Co. median | New Hampshire median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 16 | 16 | 12 | 28.7 |
| Citations per 100 beds | 18.8 | 18.8 | 13.1 | 26.8 |
| Total nurse hours per resident day | 4.4 | 3.8 | 3.6 | 3.9 |
| RN hours per resident day | 0.9 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 68.3% | 67.5% | 43.6% | 45.8% |
| Fines listed | $0 | $12,982 | $0 | — |
County and state figures are medians across facilities (7 in the county, 73 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Hampshire average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jan 2026, 30 Oct 2024.
Severity mix: D ×11 E ×1 F ×1 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 20 Mar 2026 |
| 30 Jan 2026 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 27 Mar 2026 |
| 30 Jan 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 13 Mar 2026 |
| 30 Jan 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 6 Mar 2026 |
| 30 Jan 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 6 Mar 2026 |
| 18 Nov 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 30 Nov 2025 |
| 18 Nov 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Dec 2025 |
| 30 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 10 Dec 2024 |
| 30 Oct 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 10 Dec 2024 |
| 30 Oct 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 10 Dec 2024 |
| 26 Oct 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 21 Nov 2023 |
| 26 Oct 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Nov 2023 |
| 26 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 22 Nov 2023 |
| 26 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 21 Nov 2023 |
| 26 Oct 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 22 Nov 2023 |
| 26 Oct 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 21 Nov 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Hampshire average. Turnover: nursing staff 68.3%, RNs 62.5%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Hampshire median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.3% | 22.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.1% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.9% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.0% | 17.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.5% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.8% | 16.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: New Hampshire Odd Fellows Home.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wipfli LLP | Operational/managerial control | NOT APPLICABLE | 01/01/1999 |
| Wipfli LLP | Adp of the snf | NOT APPLICABLE | 08/07/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Merrimack County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Merrimack County Nursing Home | Boscawen | 290 | 3 | 2 | 5 | 12 | 4.1 | $16K | 25 Mar 2026 |
| Epsom Healthcare Center | Epsom | 108 | 2 | 2 | 3 | 12 | 11.1 | — | 12 Mar 2026 |
| Harris Hill Center, Genesis Healthcare | Concord | 85 | 2 | 2 | 2 | 16 | 18.8 | $16K | 15 Apr 2026 |
| Havenwood-Heritage Heights | Concord | 70 | 2 | 2 | 4 | 7 | 10.0 | — | 22 Apr 2026 |
| Mountain Ridge Center, Genesis HealthcareSFF Candidate | Franklin | 86 | 1 | 1 | 1 | 19 | 22.1 | $39K | 29 May 2026 |
| Pleasant View CenterSFF | Concord | 176 | — | — | — | 47 | 26.7 | $13K | 4 Jun 2026 |
All 7 facilities in Merrimack County
Questions and answers
How many deficiencies has Presidential Oaks been cited for?
16 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New Hampshire median is 12 per facility.
Has Presidential Oaks been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Presidential Oaks compare?
Reported total nurse staffing is 4.4 hours per resident per day against a New Hampshire median of 3.6 and a national average of 3.9.
Who operates Presidential Oaks?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Wipfli LLP. Individual owners and managers are not listed on this site.
When was Presidential Oaks last inspected?
The most recent survey or investigation in the CMS record is dated 30 Jan 2026; the most recent standard health survey was 30 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.