Elder Care Record

Massachusetts › Norfolk County › Wrentham

Serenity Hill Nursing Center

655 Dedham St, Wrentham, MA 02093

CCN 225752 · For-profit, corporation · 44 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 44 beds, Serenity Hill Nursing Center serves Wrentham in Norfolk County, Massachusetts and has taken Medicare and Medicaid residents since 1999.

CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 2 and quality measures 1.

Inspectors recorded 38 health deficiencies across the three most recent survey cycles (11, 17, 10 by cycle, most recent first), none at the actual-harm level. That is 86.4 per 100 beds, more than the state median of 21.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.0 hours per resident per day (0.4 RN), close to the Massachusetts median of 3.7.

38health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 3.7
81%occupancy (residents ÷ beds)36 residents a day

Compared with county, state and nation

MeasureThis facilityNorfolk Co. medianMassachusetts medianUS average
Overall star rating1333.0
Health citations, 3 cycles38292728.7
Citations per 100 beds86.422.621.726.8
Total nurse hours per resident day4.03.83.73.9
RN hours per resident day0.40.60.60.7
Nursing staff turnover—31.4%37.7%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (33 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 217
Cycle 310

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Mar 2026, 29 Apr 2025.

Severity mix: D ×12 E ×20 F ×4 B ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
3 Mar 2026F0908Keep all essential equipment working safely.FStandard survey15 Apr 2026
3 Mar 2026F0551Give the resident's representative the ability to exercise the resident's rights.EStandard survey15 Apr 2026
3 Mar 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey15 Apr 2026
3 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey15 Apr 2026
3 Mar 2026F0730Observe each nurse aide's job performance and give regular training.EStandard survey15 Apr 2026
3 Mar 2026F0880Provide and implement an infection prevention and control program.EStandard survey15 Apr 2026
3 Mar 2026F0881Implement a program that monitors antibiotic use.EStandard survey15 Apr 2026
3 Mar 2026F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey15 Apr 2026
3 Mar 2026F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.EStandard survey15 Apr 2026
3 Mar 2026F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.CStandard survey15 Apr 2026
3 Mar 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.BStandard survey15 Apr 2026
29 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.FStandard survey3 Jun 2025
29 Apr 2025F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.FStandard survey3 Jun 2025
29 Apr 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey31 May 2025
29 Apr 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey3 Jun 2025
29 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey3 Jun 2025
29 Apr 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey3 Jun 2025
29 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey31 May 2025
29 Apr 2025F0699Provide care or services that was trauma informed and/or culturally competent.EStandard survey31 May 2025
29 Apr 2025F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.EStandard survey31 May 2025
29 Apr 2025F0880Provide and implement an infection prevention and control program.EStandard survey3 Jun 2025
29 Apr 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey3 Jun 2025
29 Apr 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey31 May 2025
29 Apr 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey3 Jun 2025
29 Apr 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey3 Jun 2025
29 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey3 Jun 2025
29 Apr 2025F0881Implement a program that monitors antibiotic use.DStandard survey3 Jun 2025
29 Apr 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey3 Jun 2025
14 May 2024F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey31 May 2024
14 May 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey31 May 2024
14 May 2024F0880Provide and implement an infection prevention and control program.EStandard survey31 May 2024
14 May 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey31 May 2024
14 May 2024F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey31 May 2024
14 May 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey31 May 2024
14 May 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey31 May 2024
14 May 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey31 May 2024
14 May 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey31 May 2024
14 May 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey31 May 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.04 h
Nurse aides2.6 h
LPN1.04 h
RN0.4 h
Weekend total3.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay24.5%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay4.7%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay5.4%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.7%3.3%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay24.9%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.7%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay37.2%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Long Term Centers Of Wrentham, Inc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Norfolk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alliance Health At BraintreeBraintree10155444.0—25 Jul 2024
Copley At Stoughton Nursing Care CenterStoughton1235352217.9—14 Jan 2026
Dwyer HomeWeymouth5055448.0—12 Dec 2023
Ellis Nursing Home (the)Norwood1915432714.1$57K14 May 2026
John Scott House Nursing & Rehabilitation CenterBraintree1385442417.4—15 Jan 2026
Newbridge On the Charles Skilled Nursing FacilityDedham4855412.1—13 May 2026
South Cove Manor Nursing & Rehabilitation CenterQuincy1415541611.3—31 Jul 2024
Thomas Upham HouseMedfield425451126.2—20 Nov 2025

All 33 facilities in Norfolk County

Questions and answers

How many deficiencies has Serenity Hill Nursing Center been cited for?

38 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Serenity Hill Nursing Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Serenity Hill Nursing Center compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Serenity Hill Nursing Center?

Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Serenity Hill Nursing Center last inspected?

The most recent survey or investigation in the CMS record is dated 3 Mar 2026; the most recent standard health survey was 3 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.