Elder Care Record

California › San Diego County › San Diego

The Pavilion At Ocean Point

3202 Duke Street, San Diego, CA 92110

CCN 055322 · For-profit, limited liability company · 133 certified beds · chain Pacific Healthcare Holdings

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 133 beds, The Pavilion At Ocean Point serves San Diego in San Diego County, California and has taken Medicare and Medicaid residents since 1969.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.

Inspectors recorded 69 health deficiencies across the three most recent survey cycles (14, 32, 23 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 51.9 per 100 beds, about the same as the state median of 51.1.

CMS lists 1 penalty in the period covered: no fines and 1 payment denial.

Reported nurse staffing is 4.1 hours per resident per day (0.5 RN), close to the California median of 4.2.

69health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS1 penalty in period
4.1nurse hours per resident per daystate median 4.2
92%occupancy (residents ÷ beds)122 residents a day

Compared with county, state and nation

MeasureThis facilitySan Diego Co. medianCalifornia medianUS average
Overall star rating2433.0
Health citations, 3 cycles69354428.7
Citations per 100 beds51.934.251.126.8
Total nurse hours per resident day4.14.24.23.9
RN hours per resident day0.50.60.50.7
Nursing staff turnover—37.5%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (83 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)14
Cycle 232
Cycle 323

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Mar 2026, 24 Oct 2024.

Severity mix: G ×1 D ×59 E ×7 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Jun 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EComplaint investigation30 Jun 2026
2 Mar 2026F0692Provide enough food/fluids to maintain a resident's health.GStandard survey31 Mar 2026
2 Mar 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey31 Mar 2026
2 Mar 2026F0865Have a plan that describes the process for conducting QAPI and QAA activities.FStandard survey31 Mar 2026
2 Mar 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey31 Mar 2026
2 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey31 Mar 2026
2 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey31 Mar 2026
2 Mar 2026F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey31 Mar 2026
2 Mar 2026F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey31 Mar 2026
2 Mar 2026F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey31 Mar 2026
2 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey31 Mar 2026
2 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey31 Mar 2026
17 Sep 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation8 Oct 2025
13 Aug 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation12 Sep 2025
31 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation29 Aug 2025
31 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation29 Aug 2025
24 Jun 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation17 Jul 2025
24 Jun 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation17 Jul 2025
15 Apr 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation20 Apr 2025
24 Oct 2024F0880Provide and implement an infection prevention and control program.EStandard survey21 Nov 2024
24 Oct 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey21 Nov 2024
24 Oct 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey21 Nov 2024
24 Oct 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey21 Nov 2024
24 Oct 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey21 Nov 2024
24 Oct 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey21 Nov 2024
24 Oct 2024F0641Ensure each resident receives an accurate assessment.DStandard survey21 Nov 2024
24 Oct 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey21 Nov 2024
24 Oct 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey21 Nov 2024
24 Oct 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey21 Nov 2024
24 Oct 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey21 Nov 2024
24 Oct 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey21 Nov 2024
24 Oct 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey21 Nov 2024
24 Oct 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey21 Nov 2024
24 Oct 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard survey21 Nov 2024
24 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey21 Nov 2024
24 Oct 2024F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey21 Nov 2024
24 Oct 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DStandard survey21 Nov 2024
10 Oct 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation29 Oct 2024
24 Sep 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation3 Oct 2024
24 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation3 Oct 2024
24 Sep 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation3 Oct 2024
24 Sep 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation3 Oct 2024
24 Sep 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation3 Oct 2024
24 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation3 Oct 2024
4 Sep 2024F0583Keep residents' personal and medical records private and confidential.DComplaint investigation26 Sep 2024
2 Aug 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation5 Sep 2024
17 Jun 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation15 Jul 2024
21 May 2024F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation18 Jun 2024
18 Apr 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation15 May 2024
25 Jan 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation23 Feb 2024
21 Dec 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation12 Jan 2024
21 Dec 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation12 Jan 2024
26 Oct 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey5 Dec 2023
26 Oct 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey5 Dec 2023
26 Oct 2023F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey5 Dec 2023
26 Oct 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey5 Dec 2023
26 Oct 2023F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey5 Dec 2023
26 Oct 2023F0880Provide and implement an infection prevention and control program.DStandard survey5 Dec 2023
2 Oct 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation22 Oct 2023
24 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation11 Oct 2023
24 Sep 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation11 Oct 2023
24 Sep 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation11 Oct 2023
18 Sep 2023F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation9 Oct 2023
14 Sep 2023F0551Give the resident's representative the ability to exercise the resident's rights.DComplaint investigation11 Oct 2023
14 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation11 Oct 2023
14 Sep 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint investigation11 Oct 2023
4 Aug 2023F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation21 Aug 2023
3 Aug 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation31 Aug 2023
1 Aug 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation31 Aug 2023

Penalties

DateTypeAmountDetail
2 Mar 2026Payment denial—5 days

Staffing

Total nursing4.13 h
Nurse aides2.45 h
LPN1.2 h
RN0.48 h
Weekend total3.57 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.0%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.8%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.9%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.8%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.7%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Point Loma Rehabilitation Center Llc. Chain: Pacific Healthcare Holdings (15 facilities).

OrganisationRole in the CMS recordInterestSince
Katz Healthcare Investment Partnership5% or greater direct ownership interest5%11/09/2006
Pacific Healthcare Holdings, Inc.5% or greater direct ownership interest80%11/09/2006
Rockport Administrative Services, LLCOperational/managerial controlNOT APPLICABLE10/01/2021
Eretz Point Loma Properties LLCAdp of the snfNOT APPLICABLE03/11/2011
Rockport Administrative Services, LLCAdp of the snfNOT APPLICABLE07/21/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in San Diego County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Arbor Hills Nursing CenterLa Mesa1005433737.0$13K12 Feb 2026
Arroyo Vista Nursing CenterSan Diego535432649.1—29 Jan 2026
Bayshire Torrey Pines Post-AcuteSan Diego4554350111.1$87K25 Mar 2026
Bradley CourtEl Cajon565551933.9—13 Mar 2025
Carlsbad By the SeaCarlsbad33555824.2—25 Mar 2026
Escondido Post AcuteEscondido1805434223.3—1 Apr 2026
Friendship Manor Nursing & Rehab CenterNational City1045542927.9$297K24 Jul 2025
GlenbrookCarlsbad945452425.5$9K19 Sep 2025

All 83 facilities in San Diego County

Questions and answers

How many deficiencies has The Pavilion At Ocean Point been cited for?

69 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has The Pavilion At Ocean Point been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Pavilion At Ocean Point compare?

Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates The Pavilion At Ocean Point?

It is part of the Pacific Healthcare Holdings chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Katz Healthcare Investment Partnership, Pacific Healthcare Holdings, Inc. and Rockport Administrative Services, LLC. Individual owners and managers are not listed on this site.

When was The Pavilion At Ocean Point last inspected?

The most recent survey or investigation in the CMS record is dated 23 Jun 2026; the most recent standard health survey was 2 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.