Maryland › Washington County › Hagerstown
Western Md Hospital Center
1500 Pennsylvania Avenue, Hagerstown, MD 21742
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Western Md Hospital Center, in Hagerstown, Maryland, is certified for 63 beds under government, state ownership.
CMS gives it 5 of 5 stars overall, above the Maryland median of 3; the health inspection rating is 3, staffing 5 and quality measures 5.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (7, 26, 4 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 58.7 per 100 beds, more than the state median of 43.7.
CMS lists 2 penalties in the period covered: fines totalling $24K.
Reported nurse staffing is 7.4 hours per resident per day (3.2 RN), above the Maryland median of 3.6; nursing staff turnover is 19.4%.
Compared with county, state and nation
| Measure | This facility | Washington Co. median | Maryland median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 37 | 74 | 45 | 28.7 |
| Citations per 100 beds | 58.7 | 62.1 | 43.7 | 26.8 |
| Total nurse hours per resident day | 7.4 | 3.9 | 3.6 | 3.9 |
| RN hours per resident day | 3.2 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 19.4% | 44.4% | 41.5% | 45.8% |
| Fines listed | $24,060 | $24,060 | $0 | — |
County and state figures are medians across facilities (10 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Dec 2025, 4 Jun 2024.
Severity mix: J ×1 G ×1 D ×22 E ×4 F ×7 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Dec 2025 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 14 Jan 2026 |
| 2 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 14 Jan 2026 |
| 2 Dec 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Standard survey | 14 Jan 2026 |
| 2 Dec 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 14 Jan 2026 |
| 2 Dec 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Jan 2026 |
| 2 Dec 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 14 Jan 2026 |
| 2 Dec 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 14 Jan 2026 |
| 4 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | J | Complaint investigation | 24 May 2024 |
| 4 Jun 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | G | Complaint investigation | 26 Jul 2024 |
| 4 Jun 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 9 Aug 2024 |
| 4 Jun 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 3 Sep 2024 |
| 4 Jun 2024 | F0843 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. | F | Standard survey | 31 Oct 2024 |
| 4 Jun 2024 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | F | Standard survey | 9 Aug 2024 |
| 4 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 30 Aug 2024 |
| 4 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | Deficient, Provider has no plan of correction |
| 4 Jun 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 21 Aug 2024 |
| 4 Jun 2024 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 31 Jul 2024 |
| 4 Jun 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 9 Aug 2024 |
| 4 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 Aug 2024 |
| 4 Jun 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 Aug 2024 |
| 4 Jun 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 2 Aug 2024 |
| 4 Jun 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 31 Oct 2024 |
| 4 Jun 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 2 Aug 2024 |
| 4 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 31 Oct 2024 |
| 4 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 9 Aug 2024 |
| 4 Jun 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 30 Aug 2024 |
| 4 Jun 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 11 Sep 2024 |
| 4 Jun 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 11 Sep 2024 |
| 4 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 10 Sep 2024 |
| 4 Jun 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 11 Sep 2024 |
| 4 Jun 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 10 Sep 2024 |
| 4 Jun 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 30 Aug 2024 |
| 4 Jun 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 31 Oct 2024 |
| 24 May 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | F | Standard survey | 29 Jul 2019 |
| 24 May 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 29 Jul 2019 |
| 24 May 2019 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Standard survey | 29 Jul 2019 |
| 24 May 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 29 Jul 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 4 Jun 2024 | Fine | $16,042 | |
| 4 Jun 2024 | Fine | $8,018 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 19.4%, RNs 16.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Maryland median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.3% | 20.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.6% | 2.0% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 0.0% | 20.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 33.8% | 11.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, state. Legal business name: Comptroller Of Maryland Central Payroll Bureau.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Comptroller of Maryland Central Payroll Bureau | Operational/managerial control | NOT APPLICABLE | 01/01/1966 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Washington County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Fahrney-Keedy Memorial Home | Boonsboro | 106 | 5 | 5 | 4 | 29 | 27.4 | — | 26 Mar 2026 |
| Coffman Nursing Home | Hagerstown | 59 | 3 | 3 | 4 | 45 | 76.3 | — | 23 Jul 2025 |
| Homewood Living Williamsport | Williamsport | 82 | 3 | 3 | 4 | 30 | 36.6 | $42K | 9 Jan 2026 |
| South Mountain Rehab Center | Boonsboro | 157 | 3 | 3 | 2 | 39 | 24.8 | — | 22 Apr 2026 |
| Hagerstown Healthcare Centerabuse icon | Hagerstown | 140 | 2 | 2 | 3 | 87 | 62.1 | $24K | 16 Jun 2026 |
| Complete Care At Hagerstown | Hagerstown | 60 | 1 | 1 | 2 | 81 | 135.0 | $43K | 2 Apr 2026 |
| Creekside Center For Rehabilitation and NursingSFF Candidate | Hagerstown | 80 | 1 | 1 | 2 | 104 | 130.0 | $112K | 6 Feb 2026 |
| Julia Manor Nursing and Rehabilitation Centerabuse icon | Hagerstown | 130 | 1 | 1 | 3 | 74 | 56.9 | — | 1 May 2026 |
All 10 facilities in Washington County
Questions and answers
How many deficiencies has Western Md Hospital Center been cited for?
37 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.
Has Western Md Hospital Center been fined?
Yes. CMS lists fines totalling $24K in the period covered.
How does staffing at Western Md Hospital Center compare?
Reported total nurse staffing is 7.4 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.
Who operates Western Md Hospital Center?
Ownership type is government, state. Organisations in the CMS ownership record include Comptroller of Maryland Central Payroll Bureau. Individual owners and managers are not listed on this site.
When was Western Md Hospital Center last inspected?
The most recent survey or investigation in the CMS record is dated 2 Dec 2025; the most recent standard health survey was 2 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.