California › Los Angeles County › Whittier
Whittier Hills Health Care Ctr
10426 Bogardus Ave, Whittier, CA 90603
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Whittier Hills Health Care Ctr is a For-profit, limited liability company nursing home in Whittier, California, certified for 160 beds and caring for about 154 residents a day.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.
Inspectors recorded 74 health deficiencies across the three most recent survey cycles (29, 21, 24 by cycle, most recent first), none at the actual-harm level. That is 46.3 per 100 beds, about the same as the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.3 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 36.2%.
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 74 | 61 | 44 | 28.7 |
| Citations per 100 beds | 46.3 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.4 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 36.2% | 34.4% | 36.4% | 45.8% |
| Fines listed | $0 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Feb 2026, 10 Jan 2025.
Severity mix: D ×45 E ×27 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 9 Jun 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 16 Apr 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 6 May 2026 |
| 26 Mar 2026 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 14 Apr 2026 |
| 26 Feb 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 26 Mar 2026 |
| 26 Feb 2026 | F0732 | Post nurse staffing information every day. | E | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0850 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Mar 2026 |
| 26 Feb 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0572 | Give residents a notice of rights, rules, services and charges. | D | Standard survey | 26 Mar 2026 |
| 26 Feb 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 24 Mar 2026 |
| 26 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 27 Mar 2026 |
| 26 Feb 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 24 Mar 2026 |
| 26 Feb 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 20 Mar 2026 |
| 26 Feb 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 25 Mar 2026 |
| 26 Feb 2026 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 25 Mar 2026 |
| 26 Feb 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 20 Mar 2026 |
| 8 Jan 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 2 Feb 2026 |
| 8 Jan 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 2 Feb 2026 |
| 16 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 13 Jan 2026 |
| 25 Nov 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 11 Dec 2025 |
| 13 Nov 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 4 Dec 2025 |
| 13 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Dec 2025 |
| 18 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 9 May 2025 |
| 10 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0926 | Have policies on smoking. | D | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0574 | The resident has the right to receive notices in a format and a language he or she understands. | B | Standard survey | 7 Feb 2025 |
| 10 Jan 2025 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B | Standard survey | 7 Feb 2025 |
| 11 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 5 Feb 2024 |
| 11 Jan 2024 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 5 Feb 2024 |
| 26 Oct 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 22 Nov 2023 |
| 25 Oct 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 22 Nov 2023 |
| 15 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Oct 2023 |
| 3 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Aug 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 36.2%, RNs 14.3%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.7% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.8% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.4% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.7% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 12.1% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.5% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Ensign Whittier East Llc. Chain: The Ensign Group (342 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Flagstone Healthcare South LLC | Direct ownership interest | NOT APPLICABLE | 02/01/2006 |
| The Ensign Group Inc | Indirect ownership interest | NOT APPLICABLE | 01/30/2006 |
| Bogardus Health Holdings LLC | Adp of the snf | NOT APPLICABLE | 07/01/2000 |
| Caretrust Gp LLC | Adp of the snf | NOT APPLICABLE | 07/01/2000 |
| Caretrust Reit Inc | Adp of the snf | NOT APPLICABLE | 07/01/2000 |
| Ctr Partnership LP | Adp of the snf | NOT APPLICABLE | 07/01/2000 |
| Ensign Services Inc | Adp of the snf | NOT APPLICABLE | 08/01/2002 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has Whittier Hills Health Care Ctr been cited for?
74 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Whittier Hills Health Care Ctr been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Whittier Hills Health Care Ctr compare?
Reported total nurse staffing is 4.3 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Whittier Hills Health Care Ctr?
It is part of the The Ensign Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Flagstone Healthcare South LLC and The Ensign Group Inc. Individual owners and managers are not listed on this site.
When was Whittier Hills Health Care Ctr last inspected?
The most recent survey or investigation in the CMS record is dated 9 Jun 2026; the most recent standard health survey was 26 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.