Winter Haven Health and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 202 Ave O NE, Winter Haven, FL 33880
- CCN
- 105176
- Ownership type
- Non-profit, corporation
- Certified beds
- 140
- Chain
- Senior Health South
- Residents per day
- 135
- CMS flags
- No standard survey in more than 2 years
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Winter Haven Health and Rehabilitation Center an overall rating of 2 of 5 stars. The last standard survey was on 24 Jan 2024. The latest survey cycle has 12 health citations. The median for nursing homes in Florida is 6. CMS lists 1 fine of $4,190 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Polk County median | Florida median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 25 homes in the county, 694 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Florida median |
|---|---|---|---|
| Cycle 1 (latest) | 24 Jan 2024 | 12 | 6 |
| Cycle 2 | 22 Oct 2021 | 8 | 6 |
| Cycle 3 | No date | 5 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Feb 2024 |
| 24 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 24 Feb 2024 |
| 24 Jan 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Complaint investigation | 24 Feb 2024 |
| 24 Jan 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 24 Feb 2024 |
| 24 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 24 Feb 2024 |
| 24 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 24 Feb 2024 |
| 24 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 24 Feb 2024 |
| 24 Jan 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 24 Feb 2024 |
| 24 Jan 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 24 Feb 2024 |
| 24 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 24 Feb 2024 |
| 24 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 24 Feb 2024 |
| 24 Jan 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 24 Feb 2024 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Oct 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 28 Nov 2024 |
| 22 Oct 2021 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 21 Nov 2021 |
| 22 Oct 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 21 Nov 2021 |
| 22 Oct 2021 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 21 Nov 2021 |
| 22 Oct 2021 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 21 Nov 2021 |
| 22 Oct 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 21 Nov 2021 |
| 22 Oct 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 21 Nov 2021 |
| 22 Oct 2021 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 21 Nov 2021 |
Survey cycle 3: 5 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Feb 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Mar 2020 |
| 7 Feb 2020 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 7 Mar 2020 |
| 7 Feb 2020 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 7 Mar 2020 |
| 7 Feb 2020 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 7 Mar 2020 |
| 7 Feb 2020 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 7 Mar 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 24 Jan 2024 | Fine | $4,190 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Florida median | Florida average (CMS) |
|---|---|---|---|
| All nurse staff | 3.22 | 3.60 | 3.82 |
| Registered nurses (RN) | 0.56 | 0.60 | 0.73 |
| Licensed practical nurses (LPN) | 0.59 | 0.78 | |
| Nurse aides | 2.07 | 2.31 | |
| All nurse staff, weekends | 3.15 | 3.30 | 3.49 |
- Nurse staff turnover in a year
- 37.3%
- Nurse staff turnover, Florida median
- 41.8%
- RN turnover in a year
- 61.1%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.2% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.5% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.9% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.0% | 7.0% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Legal business name
- Senior Health-Winter Haven, LLC
- Chain
- Senior Health South (8 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Senior Health South Ex LLC | 5% or greater direct ownership interest | 100% | 20 Nov 2000 |
| Senior Health Properties South, Inc | 5% or greater indirect ownership interest | 30 Nov 2000 | |
| Omega Healthcare Investors, Inc | 5% or greater security interest | 1 Sep 2005 | |
| Consulting Support Services, LLC | Operational/managerial control | 28 Jun 2011 | |
| Eleus Health Management LLC | Operational/managerial control | 1 Sep 2009 | |
| Facility Support Company, LLC | Operational/managerial control | 13 Dec 2010 | |
| Kane Financial Services, LLC | Operational/managerial control | 6 Jun 2012 | |
| Consulting Support Services, LLC | Adp of the snf | 26 Mar 2025 | |
| Eleus Health Management LLC | Adp of the snf | 18 Apr 2025 | |
| Facility Support Company, LLC | Adp of the snf | 26 Mar 2025 | |
| Kane Financial Services, LLC | Adp of the snf | 28 Oct 2025 | |
| Omega Healthcare Investors, Inc | Adp of the snf | 1 Sep 2005 | |
| Select Rehabilitation, LLC | Adp of the snf | 19 Aug 2016 | |
| Senior Health South Ex LLC | Adp of the snf | 8 Jul 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Polk County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Life Care Center of Winter Haven | Winter Haven | 4 of 5 | 10 | $0 | 20 Feb 2025 | |
| Palm Garden of Winter Haven | Winter Haven | 4 of 5 | 8 | $24,395 | 20 Jun 2024 | |
| Lake Mariam Health and Rehabilitation CenterSpecial Focus candidate | Winter Haven | 2 of 5 | 40 | $321,520 | 25 Jan 2024 | |
| Spring Lake Rehabilitation Center | Winter Haven | 5 of 5 | 7 | $0 | 13 Feb 2025 | |
| Astoria Health and Rehabilitation Center | Winter Haven | 3 of 5 | 10 | $0 | 26 Mar 2024 | |
| Vivo Healthcare Winter Haven | Winter Haven | 1 of 5 | 21 | $0 | 10 Apr 2025 | |
| Oak Haven Rehab and Nursing Center | Auburndale | 1 of 5 | 16 | $12,051 | 18 Jul 2024 | |
| Haines City Rehabilitation and Nursing Center | Haines City | 2 of 5 | 11 | $13,380 | 21 Nov 2024 | |
| Bartow Center | Bartow | 2 of 5 | 9 | $8,034 | 30 Jul 2024 | |
| Lake Wales Health and Rehabilitation Center | Lake Wales | 1 of 5 | 10 | $46,800 | 24 Jun 2024 | |
| Highlands Lake Center | Lakeland | 2 of 5 | 17 | $0 | 7 Mar 2024 | |
| Groves CenterSpecial Focus Facility | Lake Wales | Not rated | 19 | $291,478 | 4 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Winter Haven Health and Rehabilitation Center (CCN 105176). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/winter-haven-health-and-rehabilitation-center-winter-haven-fl-105176/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Winter Haven Health and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 28 Oct 2024. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 22 Oct 2021. CMS marks the last health inspection of this home as more than 2 years old.
- Who operates Winter Haven Health and Rehabilitation Center?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Senior Health South. The CMS ownership file names 4 organisations for operational or managerial control. This site does not show the names of persons.
- Is Winter Haven Health and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Florida as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.