Vivo Healthcare Winter HavenCMS ratings, inspections and fines
- Address
- 2701 Lake Alfred Rd, Winter Haven, FL 33881
- CCN
- 105998
- Ownership type
- For-profit, individual
- Certified beds
- 120
- Chain
- Vivo Healthcare
- Residents per day
- 105
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Vivo Healthcare Winter Haven an overall rating of 1 of 5 stars. The last standard survey was on 10 Apr 2025. The latest survey cycle has 21 health citations. The median for nursing homes in Florida is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Polk County median | Florida median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 25 homes in the county, 694 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Florida median |
|---|---|---|---|
| Cycle 1 (latest) | 10 Apr 2025 | 21 | 6 |
| Cycle 2 | 13 Jul 2023 | 17 | 6 |
| Cycle 3 | No date | 7 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 21 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 May 2025 |
| 10 Apr 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 10 May 2025 |
| 10 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 25 Jun 2025 |
| 10 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 10 May 2025 |
| 10 Apr 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 10 May 2025 |
Survey cycle 2: 17 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 10 May 2025 |
| 10 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 May 2025 |
| 10 Apr 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Complaint investigation | 10 May 2025 |
| 10 Apr 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 10 May 2025 |
| 13 Jul 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 13 Aug 2023 |
| 13 Jul 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 13 Aug 2023 |
Survey cycle 3: 7 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 1 Jul 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 30 Sep 2021 |
| 1 Jul 2021 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 1 Aug 2021 |
| 1 Jul 2021 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 1 Aug 2021 |
| 1 Jul 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 1 Aug 2021 |
| 1 Jul 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 1 Aug 2021 |
| 1 Jul 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 1 Aug 2021 |
| 1 Jul 2021 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 30 Sep 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Florida median | Florida average (CMS) |
|---|---|---|---|
| All nurse staff | 3.29 | 3.60 | 3.82 |
| Registered nurses (RN) | 0.37 | 0.60 | 0.73 |
| Licensed practical nurses (LPN) | 0.81 | 0.78 | |
| Nurse aides | 2.10 | 2.31 | |
| All nurse staff, weekends | 2.97 | 3.30 | 3.49 |
- Nurse staff turnover in a year
- No data
- Nurse staff turnover, Florida median
- 41.8%
- RN turnover in a year
- No data
- Administrators who left in a year
- No data
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.9% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.4% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.0% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.8% | 7.0% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, individual
- Chain
- Vivo Healthcare (12 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Winter Haven Holco LLC | 5% or greater direct ownership interest | 1 Sep 2023 | |
| Forvis Mazars LLP | Adp of the snf | 1 Sep 2023 | |
| Pease Bell Cpas LLC | Adp of the snf | 1 Sep 2023 | |
| Summation Financial Services LLC | Adp of the snf | 1 Sep 2023 | |
| Vivo Healthcare Consulting LLC | Adp of the snf | 1 Sep 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Polk County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Spring Lake Rehabilitation Center | Winter Haven | 5 of 5 | 7 | $0 | 13 Feb 2025 | |
| Oak Haven Rehab and Nursing Center | Auburndale | 1 of 5 | 16 | $12,051 | 18 Jul 2024 | |
| Winter Haven Health and Rehabilitation Center | Winter Haven | 2 of 5 | 12 | $4,190 | 24 Jan 2024 | |
| Lake Mariam Health and Rehabilitation CenterSpecial Focus candidate | Winter Haven | 2 of 5 | 40 | $321,520 | 25 Jan 2024 | |
| Life Care Center of Winter Haven | Winter Haven | 4 of 5 | 10 | $0 | 20 Feb 2025 | |
| Palm Garden of Winter Haven | Winter Haven | 4 of 5 | 8 | $24,395 | 20 Jun 2024 | |
| Astoria Health and Rehabilitation Center | Winter Haven | 3 of 5 | 10 | $0 | 26 Mar 2024 | |
| Haines City Rehabilitation and Nursing Center | Haines City | 2 of 5 | 11 | $13,380 | 21 Nov 2024 | |
| Davenport Nursing and Rehab Center | Davenport | 4 of 5 | 5 | $8,172 | 29 Jan 2026 | |
| Highlands Lake Center | Lakeland | 2 of 5 | 17 | $0 | 7 Mar 2024 | |
| Bartow Center | Bartow | 2 of 5 | 9 | $8,034 | 30 Jul 2024 | |
| Charming Lakes Rehab | Lakeland | 2 of 5 | 12 | $77,880 | 21 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Vivo Healthcare Winter Haven (CCN 105998). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/vivo-healthcare-winter-haven-winter-haven-fl-105998/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Vivo Healthcare Winter Haven last inspected?
- The latest inspection with a citation in the CMS record was on 10 Apr 2025. It was a standard survey and a complaint investigation. It gave 25 citations. The standard survey before the last one was on 13 Jul 2023.
- Who operates Vivo Healthcare Winter Haven?
- The CMS record gives the ownership type as for-profit, individual. CMS lists the home in the chain Vivo Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Vivo Healthcare Winter Haven a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Florida as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.