Elder Care Record

Virginia › Virginia Beach City County › Virginia Beach

Birchwood Park Rehabilitation

340 Lynn Shores Drive, Virginia Beach, VA 23452

CCN 495150 · For-profit, limited liability company · 150 certified beds · chain Eastern Healthcare Group

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Birchwood Park Rehabilitation, in Virginia Beach, Virginia, is certified for 150 beds under for-profit, limited liability company ownership and belongs to the Eastern Healthcare Group chain.

CMS gives it 1 of 5 stars overall, below the Virginia median of 3; the health inspection rating is 1, staffing 1 and quality measures 2.

Inspectors recorded 114 health deficiencies across the three most recent survey cycles (46, 41, 27 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 76.0 per 100 beds, more than the state median of 34.5.

CMS lists 1 penalty in the period covered: fines totalling $131K.

Reported nurse staffing is 3.1 hours per resident per day (0.6 RN), close to the Virginia median of 3.4; nursing staff turnover is 63.6%.

CMS flags that the facility carries the CMS abuse icon.

114health deficiencies, 3 survey cycles7 at actual harm or worse
$131Kfines listed by CMS1 penalty in period
3.1nurse hours per resident per daystate median 3.4
91%occupancy (residents ÷ beds)136 residents a day

Compared with county, state and nation

MeasureThis facilityVirginia Beach City Co. medianVirginia medianUS average
Overall star rating1233.0
Health citations, 3 cycles114513228.7
Citations per 100 beds76.052.234.526.8
Total nurse hours per resident day3.13.53.43.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover63.6%56.8%48.3%45.8%
Fines listed$131,178$0$0—

County and state figures are medians across facilities (14 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)46
Cycle 241
Cycle 327

Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Dec 2024, 30 Sep 2021.

Severity mix: L ×2 G ×5 D ×58 E ×38 F ×11

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Apr 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation14 May 2025
4 Apr 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation14 May 2025
4 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation14 May 2025
4 Apr 2025F0610Respond appropriately to all alleged violations.DComplaint investigation14 May 2025
4 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation14 May 2025
4 Apr 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint investigation14 May 2025
19 Dec 2024F0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).GComplaint investigation15 Feb 2025
19 Dec 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation15 Feb 2025
19 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey15 Feb 2025
19 Dec 2024F0697Provide safe, appropriate pain management for a resident who requires such services.GStandard survey15 Feb 2025
19 Dec 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint investigation14 May 2025
19 Dec 2024F0679Provide activities to meet all resident's needs.FStandard survey15 Feb 2025
19 Dec 2024F0680Ensure the activities program is directed by a qualified professional.FStandard survey15 Feb 2025
19 Dec 2024F0839Employ staff that are licensed, certified, or registered in accordance with state laws.FStandard survey15 Feb 2025
19 Dec 2024F0850Hire a qualified full-time social worker in a facility with more than 120 beds.FStandard survey15 Feb 2025
19 Dec 2024F0880Provide and implement an infection prevention and control program.FComplaint investigation14 May 2025
19 Dec 2024F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EComplaint investigation15 Feb 2025
19 Dec 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey15 Feb 2025
19 Dec 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation14 May 2025
19 Dec 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation14 May 2025
19 Dec 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation14 May 2025
19 Dec 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EComplaint investigation14 May 2025
19 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation14 May 2025
19 Dec 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey15 Feb 2025
19 Dec 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey15 Feb 2025
19 Dec 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EStandard survey15 Feb 2025
19 Dec 2024F0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.EStandard survey15 Feb 2025
19 Dec 2024F0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.EStandard survey15 Feb 2025
19 Dec 2024F0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.EStandard survey15 Feb 2025
19 Dec 2024F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.EStandard survey15 Feb 2025
19 Dec 2024F0946Provide training in compliance and ethics.EStandard survey15 Feb 2025
19 Dec 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey15 Feb 2025
19 Dec 2024F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.EStandard survey15 Feb 2025
19 Dec 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey14 May 2025
19 Dec 2024F0560Protect a residents' right to refuse some types of non-requested transfers within the nursing home.DStandard survey15 Feb 2025
19 Dec 2024F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.DComplaint investigation15 Feb 2025
19 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation14 May 2025
19 Dec 2024F0583Keep residents' personal and medical records private and confidential.DComplaint investigation14 May 2025
19 Dec 2024F0586Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.DStandard survey15 Feb 2025
19 Dec 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation14 May 2025
19 Dec 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation15 Feb 2025
19 Dec 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey15 Feb 2025
19 Dec 2024F0637Assess the resident when there is a significant change in conditionDStandard survey15 Feb 2025
19 Dec 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation15 Feb 2025
19 Dec 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation15 Feb 2025
19 Dec 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation15 Feb 2025
19 Dec 2024F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DComplaint investigation15 Feb 2025
19 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation14 May 2025
19 Dec 2024F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey15 Feb 2025
19 Dec 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey15 Feb 2025
19 Dec 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey15 Feb 2025
19 Dec 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint investigation15 Feb 2025
19 Dec 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation14 May 2025
19 Dec 2024F0641Ensure each resident receives an accurate assessment.EComplaint investigation14 May 2025
19 Dec 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation14 May 2025
19 Dec 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation15 Feb 2025
19 Dec 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation14 May 2025
19 Dec 2024F0610Respond appropriately to all alleged violations.DComplaint investigation14 May 2025
19 Dec 2024F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DComplaint investigation15 Feb 2025
15 Apr 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation30 May 2024
15 Apr 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint investigation2 Apr 2024
3 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EComplaint investigation28 Nov 2023
30 Sep 2021F0880Provide and implement an infection prevention and control program.LStandard survey5 Nov 2021
30 Sep 2021F0886Perform COVID19 testing on residents and staff.LStandard survey5 Nov 2021
30 Sep 2021F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.FStandard survey5 Nov 2021
30 Sep 2021F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FStandard survey5 Nov 2021
30 Sep 2021F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.FStandard survey5 Nov 2021
30 Sep 2021F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FStandard survey5 Nov 2021
30 Sep 2021F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey5 Nov 2021
30 Sep 2021F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.EStandard survey5 Nov 2021
30 Sep 2021F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey5 Nov 2021
30 Sep 2021F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey5 Nov 2021
30 Sep 2021F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey5 Nov 2021
30 Sep 2021F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EStandard survey5 Nov 2021
30 Sep 2021F0881Implement a program that monitors antibiotic use.EStandard survey5 Nov 2021
30 Sep 2021F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey5 Nov 2021
30 Sep 2021F0885Report COVID19 data to residents and families.EStandard survey5 Nov 2021
30 Sep 2021F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey5 Nov 2021
30 Sep 2021F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey5 Nov 2021
30 Sep 2021F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey5 Nov 2021
30 Sep 2021F0583Keep residents' personal and medical records private and confidential.DStandard survey5 Nov 2021
30 Sep 2021F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey5 Nov 2021
30 Sep 2021F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey5 Nov 2021
30 Sep 2021F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DStandard survey5 Nov 2021
30 Sep 2021F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey5 Nov 2021
30 Sep 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Nov 2021
30 Sep 2021F0685Assist a resident in gaining access to vision and hearing services.DStandard survey5 Nov 2021
30 Sep 2021F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DStandard survey5 Nov 2021
30 Sep 2021F0730Observe each nurse aide's job performance and give regular training.DStandard survey5 Nov 2021
30 Sep 2021F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey5 Nov 2021
5 Mar 2020F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey10 Apr 2020
5 Mar 2020F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey10 Apr 2020
5 Mar 2020F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.EStandard survey10 Apr 2020
5 Mar 2020F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey10 Apr 2020
5 Mar 2020F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EStandard survey10 Apr 2020
5 Mar 2020F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey10 Apr 2020
5 Mar 2020F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey10 Apr 2020
5 Mar 2020F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey10 Apr 2020
5 Mar 2020F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey10 Apr 2020
5 Mar 2020F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey10 Apr 2020
5 Mar 2020F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey10 Apr 2020
5 Mar 2020F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey10 Apr 2020
5 Mar 2020F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey10 Apr 2020
5 Mar 2020F0610Respond appropriately to all alleged violations.DStandard survey10 Apr 2020
5 Mar 2020F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey10 Apr 2020
5 Mar 2020F0641Ensure each resident receives an accurate assessment.DStandard survey10 Apr 2020
5 Mar 2020F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey10 Apr 2020
5 Mar 2020F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey10 Apr 2020
5 Mar 2020F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey10 Apr 2020
5 Mar 2020F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey10 Apr 2020
5 Mar 2020F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey10 Apr 2020
5 Mar 2020F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey10 Apr 2020
5 Mar 2020F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey10 Apr 2020
5 Mar 2020F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey10 Apr 2020

Penalties

DateTypeAmountDetail
19 Dec 2024Fine$131,178

Staffing

Total nursing3.06 h
Nurse aides1.51 h
LPN0.99 h
RN0.56 h
Weekend total2.45 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 63.6%, RNs 55.0%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.4%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.9%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.5%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.1%14.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.8%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.7%13.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Birchwood Park Rehabilitation And Nursing Llc. Chain: Eastern Healthcare Group (18 facilities).

OrganisationRole in the CMS recordInterestSince
Va SNF Operations Holdings LLC5% or greater direct ownership interest100%01/31/2024
Jj United Tr5% or greater indirect ownership interest50%01/31/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Virginia Beach City County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Our Lady of Perpetual HelpVirginia Beach305451756.7—12 Jun 2025
Westminster-Canterbury On Chesapeake BayVirginia Beach1085451715.7—9 Mar 2023
Seaside Hhc @ Atlantic ShoreVirginia Beach504442040.0—25 Nov 2025
Bay Pointe Rehabilitation and NursingVirginia Beach1122215145.5—24 Aug 2023
Cypress Pointe Rehabilitation and NursingVirginia Beach902225257.8$10K23 Feb 2026
Kempsville Health & Rehab CenterVirginia Beach902313437.8—26 Feb 2026
Maimonides Health Center of Virginia Beachabuse iconVirginia Beach1202224840.0$28K17 Nov 2025
Rosemont Health & Rehab Center, LLCabuse iconVirginia Beach1162223227.6—29 Mar 2024

All 14 facilities in Virginia Beach City County

Questions and answers

How many deficiencies has Birchwood Park Rehabilitation been cited for?

114 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.

Has Birchwood Park Rehabilitation been fined?

Yes. CMS lists fines totalling $131K in the period covered.

How does staffing at Birchwood Park Rehabilitation compare?

Reported total nurse staffing is 3.1 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.

Who operates Birchwood Park Rehabilitation?

It is part of the Eastern Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Va SNF Operations Holdings LLC and Jj United Tr. Individual owners and managers are not listed on this site.

When was Birchwood Park Rehabilitation last inspected?

The most recent survey or investigation in the CMS record is dated 4 Apr 2025; the most recent standard health survey was 19 Dec 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.