Nevada › Washoe County › Reno
Caremeridian LLC, DBA Neurorestorative
3980 Lake Placid Drive Ste 2, Reno, NV 89511
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Caremeridian LLC, DBA Neurorestorative, in Reno, Nevada, is certified for 36 beds under for-profit, corporation ownership and belongs to the Neurorestorative chain.
CMS gives it 1 of 5 stars overall, below the Nevada median of 3; the health inspection rating is 1, staffing 4 and quality measures 4.
Inspectors recorded 57 health deficiencies across the three most recent survey cycles (22, 24, 11 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 158.3 per 100 beds, more than the state median of 27.8.
CMS lists 1 penalty in the period covered: fines totalling $69K.
Reported nurse staffing is 7.9 hours per resident per day (2.2 RN), above the Nevada median of 3.9; nursing staff turnover is 60.3%.
CMS flags that the facility carries the CMS abuse icon and is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Washoe Co. median | Nevada median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 57 | 52 | 29 | 28.7 |
| Citations per 100 beds | 158.3 | 42.9 | 27.8 | 26.8 |
| Total nurse hours per resident day | 7.9 | 3.8 | 3.9 | 3.9 |
| RN hours per resident day | 2.2 | 0.7 | 0.9 | 0.7 |
| Nursing staff turnover | 60.3% | 45.3% | 45.1% | 45.8% |
| Fines listed | $68,738 | $0 | $0 | — |
County and state figures are medians across facilities (9 in the county, 66 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Nevada average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 May 2026, 21 Feb 2025.
Severity mix: G ×1 D ×43 E ×5 F ×8
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 7 May 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | F | Standard survey | 5 Jun 2026 |
| 7 May 2026 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 29 May 2026 |
| 7 May 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 29 May 2026 |
| 7 May 2026 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Jun 2026 |
| 7 May 2026 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 29 May 2026 |
| 7 May 2026 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | D | Standard survey | 18 Jun 2026 |
| 16 Mar 2026 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 17 Apr 2026 |
| 16 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Apr 2026 |
| 16 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 17 Apr 2026 |
| 16 Mar 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 17 Apr 2026 |
| 16 Mar 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 17 Apr 2026 |
| 16 Mar 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 17 Apr 2026 |
| 21 Feb 2025 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | G | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Complaint investigation | 7 Apr 2025 |
| 21 Feb 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 7 Apr 2025 |
| 21 Feb 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 7 Apr 2025 |
| 1 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 28 Mar 2024 |
| 1 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 5 Feb 2024 |
| 1 Feb 2024 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 22 Mar 2024 |
| 1 Feb 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | D | Standard survey | 22 Mar 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 21 Feb 2025 | Fine | $68,738 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Nevada average. Turnover: nursing staff 60.3%, RNs 57.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Nevada median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.8% | 12.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 1.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 0.9% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 4.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.8% | 14.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Caremeridian Llc. Chain: Neurorestorative (5 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| National Mentor Healthcare LLC | 5% or greater direct ownership interest | 100% | 08/15/2008 |
| Caremeridian LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2008 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Washoe County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Advanced Health Care of Reno | Reno | 42 | 5 | 4 | 4 | 18 | 42.9 | — | 20 Nov 2025 |
| Northern Nevada State Veterans Homeabuse icon | Sparks | 96 | 4 | 2 | 5 | 52 | 54.2 | — | 2 Apr 2026 |
| Alpine Skilled Nursing and Rehabilitation Center | Reno | 189 | 2 | 2 | 3 | 41 | 21.7 | — | 2 Apr 2026 |
| Alta Skilled Nursing and Rehabilitation Center | Reno | 180 | 2 | 2 | 3 | 47 | 26.1 | — | 25 Jun 2026 |
| Wingfield Skilled Nursing and Rehabilitation Cente | Sparks | 120 | 2 | 2 | 4 | 42 | 35.0 | $76K | 12 Feb 2026 |
| Hearthstone Health and Rehabilitation | Sparks | 125 | 1 | 1 | 4 | 59 | 47.2 | $49K | 5 Mar 2026 |
| Life Care Center of RenoSFF Candidate | Reno | 198 | 1 | 1 | 4 | 55 | 27.8 | — | 1 Jul 2025 |
| Rosewood Rehabilitation Center | Reno | 99 | 1 | 1 | 1 | 62 | 62.6 | — | 11 Dec 2025 |
All 9 facilities in Washoe County
Questions and answers
How many deficiencies has Caremeridian LLC, DBA Neurorestorative been cited for?
57 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Nevada median is 29 per facility.
Has Caremeridian LLC, DBA Neurorestorative been fined?
Yes. CMS lists fines totalling $69K in the period covered.
How does staffing at Caremeridian LLC, DBA Neurorestorative compare?
Reported total nurse staffing is 7.9 hours per resident per day against a Nevada median of 3.9 and a national average of 3.9.
Who operates Caremeridian LLC, DBA Neurorestorative?
It is part of the Neurorestorative chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include National Mentor Healthcare LLC and Caremeridian LLC. Individual owners and managers are not listed on this site.
When was Caremeridian LLC, DBA Neurorestorative last inspected?
The most recent survey or investigation in the CMS record is dated 7 May 2026; the most recent standard health survey was 7 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.