Elder Care Record

Maryland › Anne Arundel County › Annapolis

Complete Care At Annapolis

900 Van Buren Street, Annapolis, MD 21403

CCN 215005 · For-profit, corporation · 97 certified beds · chain Complete Care

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 97 beds, Complete Care At Annapolis serves Annapolis in Anne Arundel County, Maryland and has taken Medicare and Medicaid residents since 1976.

CMS gives it 5 of 5 stars overall, above the Maryland median of 3; the health inspection rating is 4, staffing 3 and quality measures 5.

Inspectors recorded 30 health deficiencies across the three most recent survey cycles (8, 8, 14 by cycle, most recent first), none at the actual-harm level. That is 30.9 per 100 beds, fewer than the state median of 43.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.7 RN), close to the Maryland median of 3.6; nursing staff turnover is 44.9%.

30health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.6
80%occupancy (residents ÷ beds)78 residents a day

Compared with county, state and nation

MeasureThis facilityAnne Arundel Co. medianMaryland medianUS average
Overall star rating5433.0
Health citations, 3 cycles30544528.7
Citations per 100 beds30.948.643.726.8
Total nurse hours per resident day3.63.63.63.9
RN hours per resident day0.70.70.70.7
Nursing staff turnover44.9%42.7%41.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (14 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 28
Cycle 314

Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Mar 2026, 11 Dec 2024.

Severity mix: D ×29 E ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Mar 2026F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.EStandard survey20 Apr 2026
10 Mar 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey20 Apr 2026
10 Mar 2026F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DComplaint investigation20 Apr 2026
10 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey20 Apr 2026
10 Mar 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey20 Apr 2026
10 Mar 2026F0760Ensure that residents are free from significant medication errors.DStandard survey20 Apr 2026
10 Mar 2026F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey20 Apr 2026
10 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey20 Apr 2026
11 Dec 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation15 Jan 2025
11 Dec 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey15 Jan 2025
11 Dec 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey15 Jan 2025
11 Dec 2024F0679Provide activities to meet all resident's needs.DStandard survey15 Jan 2025
11 Dec 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey15 Jan 2025
11 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation15 Jan 2025
11 Dec 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Jan 2025
11 Dec 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DComplaint investigation15 Jan 2025
14 Nov 2019F0610Respond appropriately to all alleged violations.DStandard survey10 Jan 2020
14 Nov 2019F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey10 Jan 2020
14 Nov 2019F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey10 Jan 2020
14 Nov 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey10 Jan 2020
14 Nov 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Jan 2020
14 Nov 2019F0685Assist a resident in gaining access to vision and hearing services.DStandard survey10 Jan 2020
14 Nov 2019F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey10 Jan 2020
14 Nov 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey10 Jan 2020
14 Nov 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey10 Jan 2020
14 Nov 2019F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey10 Jan 2020
14 Nov 2019F0791Provide or obtain dental services for each resident.DStandard survey10 Jan 2020
14 Nov 2019F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.DStandard survey10 Jan 2020
14 Nov 2019F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DStandard survey10 Jan 2020
14 Nov 2019F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey10 Jan 2020

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.63 h
Nurse aides1.82 h
LPN1.1 h
RN0.71 h
Weekend total3.11 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 44.9%, RNs 46.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaryland medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.8%20.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.9%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.8%2.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.7%20.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.6%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.2%11.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Complete Care At Annapolis Llc. Chain: Complete Care (85 facilities).

OrganisationRole in the CMS recordInterestSince
Pc Md5 Opco Holdco LLC5% or greater direct ownership interest100%02/01/2023
Pc Md5 Topco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2023
Des Capital LLCIndirect ownership interestNOT APPLICABLE02/01/2023
Jrk Investments LLCIndirect ownership interestNOT APPLICABLE02/01/2023
Adesse Holdings LLCAdp of the snfNOT APPLICABLE02/01/2023
Adesse Md5 Propco Holdco LLCAdp of the snfNOT APPLICABLE02/01/2023
Pc Md5 Topco LLCAdp of the snfNOT APPLICABLE02/01/2023
Peace Capital Holdings LLCAdp of the snfNOT APPLICABLE02/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Anne Arundel County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Autumn Lake Healthcare At Waugh ChapelGambrills1105423128.2—30 Jun 2026
Future Care ChesapeakeArnold1525542113.8—4 Feb 2026
Autumn Lake Healthcare At CroftonCrofton1804333720.6—25 Sep 2025
Ginger CoveAnnapolis554551221.8—24 Nov 2025
Marley Neck Rehabilitation and Wellness CenterGlen Burnie954335456.8—18 Mar 2026
South River Rehabilitation and Wellness CenterEdgewater1114335246.8—28 May 2026
Autumn Lake Healthcare At Spa CreekAnnapolis1303227356.2—6 Aug 2025
Complete Care At Severna Park LLCabuse iconSeverna Park1383226748.6—15 Jun 2026

All 14 facilities in Anne Arundel County

Questions and answers

How many deficiencies has Complete Care At Annapolis been cited for?

30 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.

Has Complete Care At Annapolis been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Complete Care At Annapolis compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.

Who operates Complete Care At Annapolis?

It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pc Md5 Opco Holdco LLC, Pc Md5 Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.

When was Complete Care At Annapolis last inspected?

The most recent survey or investigation in the CMS record is dated 10 Mar 2026; the most recent standard health survey was 10 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.