Elder Care Record

Maryland › Anne Arundel County › Severna Park

Complete Care At Severna Park LLC

310 Genesis Way, Severna Park, MD 21146

CCN 215143 · For-profit, corporation · 138 certified beds · chain Complete Care

CMS abuse iconNo standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Complete Care At Severna Park LLC, in Severna Park, Maryland, is certified for 138 beds under for-profit, corporation ownership and belongs to the Complete Care chain.

CMS gives it 3 of 5 stars overall, equal to the Maryland median; the health inspection rating is 2, staffing 2 and quality measures 5.

Inspectors recorded 67 health deficiencies across the three most recent survey cycles (34, 17, 16 by cycle, most recent first), none at the actual-harm level. That is 48.6 per 100 beds, about the same as the state median of 43.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.5 hours per resident per day (0.7 RN), close to the Maryland median of 3.6; nursing staff turnover is 57.8%.

CMS flags that the facility carries the CMS abuse icon and has not had a standard health inspection in more than two years.

67health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.5nurse hours per resident per daystate median 3.6
86%occupancy (residents ÷ beds)119 residents a day

Compared with county, state and nation

MeasureThis facilityAnne Arundel Co. medianMaryland medianUS average
Overall star rating3433.0
Health citations, 3 cycles67544528.7
Citations per 100 beds48.648.643.726.8
Total nurse hours per resident day3.53.63.63.9
RN hours per resident day0.70.70.70.7
Nursing staff turnover57.8%42.7%41.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (14 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)34
Cycle 217
Cycle 316

Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Jul 2021, 22 Aug 2018.

Severity mix: D ×52 E ×12 F ×2 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
15 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation30 Jul 2026
15 Jun 2026F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation30 Jul 2026
15 Jun 2026F0610Respond appropriately to all alleged violations.DComplaint investigation30 Jul 2026
15 Jun 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation30 Jul 2026
15 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation30 Jul 2026
15 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation30 Jul 2026
15 Jun 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation30 Jul 2026
15 Jun 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation30 Jul 2026
15 Jun 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation30 Jul 2026
15 Jun 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation30 Jul 2026
24 Oct 2025F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation15 Dec 2025
24 Oct 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint investigation15 Dec 2025
24 Oct 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation15 Dec 2025
24 Oct 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation15 Dec 2025
24 Oct 2025F0610Respond appropriately to all alleged violations.DComplaint investigation15 Dec 2025
24 Oct 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation15 Dec 2025
13 May 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation20 Jun 2025
13 May 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation20 Jun 2025
13 May 2025F0610Respond appropriately to all alleged violations.DComplaint investigation20 Jun 2025
13 May 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation20 Jun 2025
13 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation20 Jun 2025
13 May 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation20 Jun 2025
13 May 2025F0699Provide care or services that was trauma informed and/or culturally competent.DComplaint investigation20 Jun 2025
13 May 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation20 Jun 2025
13 May 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation20 Jun 2025
13 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation20 Jun 2025
13 May 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation20 Jun 2025
17 Nov 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation25 Dec 2023
17 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Dec 2023
17 Nov 2023F0610Respond appropriately to all alleged violations.DComplaint investigation25 Dec 2023
17 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation25 Dec 2023
17 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation25 Dec 2023
17 Nov 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation25 Dec 2023
17 Nov 2023F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation25 Dec 2023
17 Nov 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation25 Dec 2023
26 Jul 2021F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FStandard survey10 Sep 2021
26 Jul 2021F0908Keep all essential equipment working safely.FStandard survey10 Sep 2021
26 Jul 2021F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey10 Sep 2021
26 Jul 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey10 Sep 2021
26 Jul 2021F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey10 Sep 2021
26 Jul 2021F0624Prepare residents for a safe transfer or discharge from the nursing home.DStandard survey10 Sep 2021
26 Jul 2021F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey10 Sep 2021
26 Jul 2021F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey10 Sep 2021
26 Jul 2021F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey10 Sep 2021
26 Jul 2021F0679Provide activities to meet all resident's needs.DStandard survey10 Sep 2021
26 Jul 2021F0685Assist a resident in gaining access to vision and hearing services.DStandard survey10 Sep 2021
26 Jul 2021F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey10 Sep 2021
26 Jul 2021F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey10 Sep 2021
26 Jul 2021F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey10 Sep 2021
26 Jul 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey10 Sep 2021
26 Jul 2021F0880Provide and implement an infection prevention and control program.DStandard survey10 Sep 2021
26 Jul 2021F0924Put firmly secured handrails on each side of hallways.DStandard survey10 Sep 2021
26 Jul 2021F0732Post nurse staffing information every day.CStandard survey10 Sep 2021
22 Aug 2018F0583Keep residents' personal and medical records private and confidential.EStandard survey1 Oct 2018
22 Aug 2018F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey1 Oct 2018
22 Aug 2018F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey1 Oct 2018
22 Aug 2018F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey1 Oct 2018
22 Aug 2018F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey1 Oct 2018
22 Aug 2018F0880Provide and implement an infection prevention and control program.DStandard survey1 Oct 2018
18 May 2017F0164Keep residents' personal and medical records private and confidential.EStandard survey15 Jul 2017
18 May 2017F0241Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.EStandard survey15 Jul 2017
18 May 2017F0253Provide housekeeping and maintenance services.EStandard survey15 Jul 2017
18 May 2017F0441Have a program that investigates, controls and keeps infection from spreading.EStandard survey15 Jul 2017
18 May 2017F0157Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey15 Jul 2017
18 May 2017F0244Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.DStandard survey15 Jul 2017
18 May 2017F0279Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Jul 2017
18 May 2017F0312Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.DStandard survey15 Jul 2017

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.53 h
Nurse aides1.78 h
LPN1.02 h
RN0.73 h
Weekend total3.15 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 57.8%, RNs 52.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaryland medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.5%20.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%0.9%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.0%2.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay16.5%20.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.4%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay23.8%11.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Chain: Complete Care (85 facilities).

OrganisationRole in the CMS recordInterestSince
Pc Wta Opco Holdco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2021
Welltower Op, LLC5% or greater security interestNOT APPLICABLE05/01/2021
Aurora Guardian Partners M7 LLCAdp of the snfNOT APPLICABLE05/01/2021
Pc Wta Acquisition LLCAdp of the snfNOT APPLICABLE05/01/2021
Pc Wta M7 LLCAdp of the snfNOT APPLICABLE05/01/2021
Peace Capital Holdings LLCAdp of the snfNOT APPLICABLE05/01/2021
Welltower Op, LLCAdp of the snfNOT APPLICABLE05/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Anne Arundel County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Autumn Lake Healthcare At Waugh ChapelGambrills1105423128.2—30 Jun 2026
Complete Care At AnnapolisAnnapolis975433030.9—10 Mar 2026
Future Care ChesapeakeArnold1525542113.8—4 Feb 2026
Autumn Lake Healthcare At CroftonCrofton1804333720.6—25 Sep 2025
Ginger CoveAnnapolis554551221.8—24 Nov 2025
Marley Neck Rehabilitation and Wellness CenterGlen Burnie954335456.8—18 Mar 2026
South River Rehabilitation and Wellness CenterEdgewater1114335246.8—28 May 2026
Autumn Lake Healthcare At Spa CreekAnnapolis1303227356.2—6 Aug 2025

All 14 facilities in Anne Arundel County

Questions and answers

How many deficiencies has Complete Care At Severna Park LLC been cited for?

67 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.

Has Complete Care At Severna Park LLC been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Complete Care At Severna Park LLC compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.

Who operates Complete Care At Severna Park LLC?

It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pc Wta Opco Holdco LLC. Individual owners and managers are not listed on this site.

When was Complete Care At Severna Park LLC last inspected?

The most recent survey or investigation in the CMS record is dated 15 Jun 2026; the most recent standard health survey was 26 Jul 2021.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.