Ohio › Cuyahoga County › Oakwood Village
Grande Oaks
24579 Broadway Ave, Oakwood Village, OH 44146
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Grande Oaks, in Oakwood Village, Ohio, is certified for 60 beds under for-profit, limited liability company ownership and belongs to the Embassy Healthcare chain.
CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 1, staffing 1 and quality measures 5.
Inspectors recorded 88 health deficiencies across the three most recent survey cycles (32, 25, 31 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 146.7 per 100 beds, more than the state median of 33.3.
CMS lists 1 penalty in the period covered: fines totalling $17K.
Reported nurse staffing is 4.6 hours per resident per day (0.3 RN), above the Ohio median of 3.6; nursing staff turnover is 68.1%.
88health deficiencies, 3 survey cycles5 at actual harm or worse
$17Kfines listed by CMS1 penalty in period
4.6nurse hours per resident per daystate median 3.6
64%occupancy (residents ÷ beds)38 residents a day
Compared with county, state and nation
| Measure | This facility | Cuyahoga Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 88 | 28 | 27 | 28.7 |
| Citations per 100 beds | 146.7 | 30.2 | 33.3 | 26.8 |
| Total nurse hours per resident day | 4.6 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.3 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 68.1% | 53.8% | 48.5% | 45.8% |
| Fines listed | $17,020 | $0 | $0 | — |
County and state figures are medians across facilities (92 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Apr 2026, 27 Mar 2025.
Severity mix: J ×1 G ×4 D ×59 E ×9 F ×14 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 29 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 22 Jun 2026 |
| 29 Apr 2026 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 12 Jun 2026 |
| 29 Apr 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Complaint investigation | 12 Jun 2026 |
| 29 Apr 2026 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C | Standard survey | 12 Jun 2026 |
| 28 Oct 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 31 Oct 2025 |
| 28 Oct 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 31 Oct 2025 |
| 28 Oct 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 31 Oct 2025 |
| 28 Oct 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 31 Oct 2025 |
| 28 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 31 Oct 2025 |
| 28 Oct 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 31 Oct 2025 |
| 28 Oct 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 31 Oct 2025 |
| 27 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Apr 2025 |
| 27 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Apr 2025 |
| 2 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 18 Oct 2024 |
| 2 Dec 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | F | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 3 Jan 2025 |
| 2 Dec 2024 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Complaint investigation | 3 Jan 2025 |
| 18 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 8 Oct 2024 |
| 18 Sep 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 8 Oct 2024 |
| 18 Sep 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 8 Oct 2024 |
| 18 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 8 Oct 2024 |
| 18 Sep 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 8 Oct 2024 |
| 18 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 8 Oct 2024 |
| 11 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 8 Oct 2024 |
| 11 Jul 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 2 Aug 2024 |
| 11 Jul 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 2 Aug 2024 |
| 11 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 2 Aug 2024 |
| 20 May 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Complaint investigation | 7 Jun 2024 |
| 20 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 7 Jun 2024 |
| 20 May 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 7 Jun 2024 |
| 21 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 19 Apr 2024 |
| 21 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 19 Apr 2024 |
| 7 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 19 Apr 2024 |
| 18 Dec 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 26 Jan 2024 |
| 9 Sep 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 23 Nov 2022 |
| 9 Sep 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 23 Nov 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 2 Dec 2024 | Fine | $17,020 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 68.1%, RNs 80.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 1.8% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.5% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 0.0% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 10.4% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.3% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Oakwood Health Care Services, Inc.. Chain: Embassy Healthcare (33 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Embassy Healthcare Management Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| Heritage Employment Services, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| Embassy Healthcare Management Inc | Adp of the snf | NOT APPLICABLE | 06/25/2025 |
| Heritage Employment Services, LLC | Adp of the snf | NOT APPLICABLE | 06/25/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cuyahoga County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Algart Health Care | Cleveland | 78 | 5 | 5 | 4 | 5 | 6.4 | — | 18 Oct 2019 |
| Berea Center | Berea | 50 | 5 | 4 | 2 | 6 | 12.0 | — | 7 Aug 2025 |
| Brookdale Westlake Village | Westlake | 60 | 5 | 4 | 4 | 9 | 15.0 | — | 22 Apr 2026 |
| Gardens of Mcgregor and Amasa Stone | East Cleveland | 148 | 5 | 4 | 2 | 10 | 6.8 | — | 14 Aug 2025 |
| Huntington Woods Care & Rehab Center | Westlake | 82 | 5 | 5 | 1 | 11 | 13.4 | — | 8 Jun 2026 |
| Larchwood Care | Cleveland | 74 | 5 | 4 | 3 | 19 | 25.7 | — | 12 May 2026 |
| North Park Care Center | Brook Park | 34 | 5 | 5 | 3 | 6 | 17.6 | — | 7 Jul 2022 |
| O'Neill Healthcare Fairview Park | Fairview Park | 118 | 5 | 5 | 2 | 11 | 9.3 | — | 26 Jun 2025 |
All 92 facilities in Cuyahoga County
Questions and answers
How many deficiencies has Grande Oaks been cited for?
88 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Grande Oaks been fined?
Yes. CMS lists fines totalling $17K in the period covered.
How does staffing at Grande Oaks compare?
Reported total nurse staffing is 4.6 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Grande Oaks?
It is part of the Embassy Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Embassy Healthcare Management Inc and Heritage Employment Services, LLC. Individual owners and managers are not listed on this site.
When was Grande Oaks last inspected?
The most recent survey or investigation in the CMS record is dated 29 Apr 2026; the most recent standard health survey was 29 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.