Virginia › Norfolk City County › Norfolk
Harbor'S Edge
One Colley Avenue, Norfolk, VA 23510
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Harbor'S Edge is a Non-profit, corporation nursing home in Norfolk, Virginia, certified for 33 beds and caring for about 30 residents a day.
CMS gives it 5 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 5, staffing 5 and quality measures 4.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (1, 3, 9 by cycle, most recent first), none at the actual-harm level. That is 39.4 per 100 beds, about the same as the state median of 34.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 5.9 hours per resident per day (1.5 RN), above the Virginia median of 3.4; nursing staff turnover is 40.4%.
Compared with county, state and nation
| Measure | This facility | Norfolk City Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 47 | 32 | 28.7 |
| Citations per 100 beds | 39.4 | 31.1 | 34.5 | 26.8 |
| Total nurse hours per resident day | 5.9 | 3.4 | 3.4 | 3.9 |
| RN hours per resident day | 1.5 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 40.4% | 50.7% | 48.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (8 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Feb 2026, 11 Aug 2022.
Severity mix: D ×9 E ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Mar 2026 |
| 14 Mar 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 28 Apr 2024 |
| 11 Aug 2022 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 16 Sep 2022 |
| 11 Aug 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 Sep 2022 |
| 11 Aug 2022 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 16 Sep 2022 |
| 10 Sep 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 25 Oct 2019 |
| 10 Sep 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 25 Oct 2019 |
| 10 Sep 2019 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 25 Oct 2019 |
| 10 Sep 2019 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 25 Oct 2019 |
| 10 Sep 2019 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 25 Oct 2019 |
| 10 Sep 2019 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 25 Oct 2019 |
| 10 Sep 2019 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 25 Oct 2019 |
| 10 Sep 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Oct 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 40.4%, RNs 41.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.6% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.2% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 8.6% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.0% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.8% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 31.3% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Fort Norfolk Retirement Community, Inc..
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Norfolk City County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Autumn Care of Norfolk | Norfolk | 120 | 4 | 3 | 2 | 43 | 35.8 | — | 13 Jan 2023 |
| Lake Taylor Hosp | Norfolk | 192 | 4 | 3 | 4 | 24 | 12.5 | $59K | 26 Sep 2025 |
| Signature Healthcare of Norfolk | Norfolk | 169 | 3 | 2 | 3 | 47 | 27.8 | — | 21 Jul 2023 |
| Waterside Health & Rehab Center | Norfolk | 197 | 3 | 3 | 3 | 52 | 26.4 | $8K | 29 Nov 2023 |
| Norview Heights Rehabilitation and Nursing | Norfolk | 60 | 2 | 3 | 1 | 46 | 76.7 | — | 17 Jul 2024 |
| Ghent Health and Rehabilitationabuse icon | Norfolk | 222 | 1 | 1 | 2 | 69 | 31.1 | — | 26 Feb 2026 |
| Norfolk Health Care Center | Norfolk | 180 | 1 | 1 | 1 | 51 | 28.3 | $102K | 12 Mar 2026 |
All 8 facilities in Norfolk City County
Questions and answers
How many deficiencies has Harbor'S Edge been cited for?
13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Harbor'S Edge been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Harbor'S Edge compare?
Reported total nurse staffing is 5.9 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Harbor'S Edge?
Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was Harbor'S Edge last inspected?
The most recent survey or investigation in the CMS record is dated 5 Feb 2026; the most recent standard health survey was 5 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.