Virginia › Norfolk City County › Norfolk
Autumn Care of Norfolk
1401 Halstead Avenue Revised, Norfolk, VA 23502
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Autumn Care of Norfolk is a For-profit, individual nursing home in Norfolk, Virginia, certified for 120 beds and caring for about 115 residents a day.
CMS gives it 4 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.
Inspectors recorded 43 health deficiencies across the three most recent survey cycles (11, 17, 15 by cycle, most recent first), none at the actual-harm level. That is 35.8 per 100 beds, about the same as the state median of 34.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.5 RN), close to the Virginia median of 3.4; nursing staff turnover is 51.1%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Norfolk City Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 43 | 47 | 32 | 28.7 |
| Citations per 100 beds | 35.8 | 31.1 | 34.5 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.4 | 3.4 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 51.1% | 50.7% | 48.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (8 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jan 2023, 20 Sep 2019.
Severity mix: D ×31 E ×12
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 Jan 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0687 | Provide appropriate foot care. | D | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 13 Feb 2023 |
| 13 Jan 2023 | F0885 | Report COVID19 data to residents and families. | D | Standard survey | 13 Feb 2023 |
| 20 Sep 2019 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 17 Apr 2019 |
| 20 Sep 2019 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 18 Oct 2019 |
| 20 Sep 2019 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 18 Oct 2019 |
| 14 Feb 2018 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0642 | Ensure a qualified health professional conducts resident assessments. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Mar 2018 |
| 14 Feb 2018 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 30 Mar 2018 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 51.1%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.1% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.8% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.8% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.3% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.5% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, individual. Chain: Saber Healthcare Group (126 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Shg Autumn, LLC | 5% or greater direct ownership interest | 100% | 03/01/2016 |
| Ohi Asset (Va) Norfolk, LLC | 5% or greater security interest | NOT APPLICABLE | 03/01/2016 |
| Shg Management LLC | Operational/managerial control | NOT APPLICABLE | 09/01/2019 |
| Cibc Bank USA | Adp of the snf | NOT APPLICABLE | 03/31/2021 |
| Citrin Cooperman Advisors LLC | Adp of the snf | NOT APPLICABLE | 03/01/2016 |
| Ohi Asset (Va) Norfolk, LLC | Adp of the snf | NOT APPLICABLE | 03/01/2016 |
| Saber Governance LLC | Adp of the snf | NOT APPLICABLE | 09/01/2019 |
| Saber Healthcare Group LLC | Adp of the snf | NOT APPLICABLE | 03/01/2016 |
| Shg Autumn, LLC | Adp of the snf | NOT APPLICABLE | 11/03/2025 |
| Shg Management LLC | Adp of the snf | NOT APPLICABLE | 09/01/2019 |
| Shg Mt, LLC | Adp of the snf | NOT APPLICABLE | 11/03/2025 |
| Walker & Associates Pc | Adp of the snf | NOT APPLICABLE | 03/01/2016 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Norfolk City County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Harbor'S Edge | Norfolk | 33 | 5 | 5 | 5 | 13 | 39.4 | — | 5 Feb 2026 |
| Lake Taylor Hosp | Norfolk | 192 | 4 | 3 | 4 | 24 | 12.5 | $59K | 26 Sep 2025 |
| Signature Healthcare of Norfolk | Norfolk | 169 | 3 | 2 | 3 | 47 | 27.8 | — | 21 Jul 2023 |
| Waterside Health & Rehab Center | Norfolk | 197 | 3 | 3 | 3 | 52 | 26.4 | $8K | 29 Nov 2023 |
| Norview Heights Rehabilitation and Nursing | Norfolk | 60 | 2 | 3 | 1 | 46 | 76.7 | — | 17 Jul 2024 |
| Ghent Health and Rehabilitationabuse icon | Norfolk | 222 | 1 | 1 | 2 | 69 | 31.1 | — | 26 Feb 2026 |
| Norfolk Health Care Center | Norfolk | 180 | 1 | 1 | 1 | 51 | 28.3 | $102K | 12 Mar 2026 |
All 8 facilities in Norfolk City County
Questions and answers
How many deficiencies has Autumn Care of Norfolk been cited for?
43 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Autumn Care of Norfolk been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Autumn Care of Norfolk compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Autumn Care of Norfolk?
It is part of the Saber Healthcare Group chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Shg Autumn, LLC and Shg Management LLC. Individual owners and managers are not listed on this site.
When was Autumn Care of Norfolk last inspected?
The most recent survey or investigation in the CMS record is dated 13 Jan 2023; the most recent standard health survey was 13 Jan 2023.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.