Virginia › Norfolk City County › Norfolk
Lake Taylor Hosp
1309 Kempsville Rd, Norfolk, VA 23502
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Lake Taylor Hosp is a Government, hospital district nursing home in Norfolk, Virginia, certified for 192 beds and caring for about 160 residents a day.
CMS gives it 4 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 3, staffing 4 and quality measures 5.
Inspectors recorded 24 health deficiencies across the three most recent survey cycles (5, 9, 10 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 12.5 per 100 beds, fewer than the state median of 34.5.
CMS lists 1 penalty in the period covered: fines totalling $59K.
Reported nurse staffing is 4.9 hours per resident per day (0.4 RN), above the Virginia median of 3.4; nursing staff turnover is 47.3%.
Compared with county, state and nation
| Measure | This facility | Norfolk City Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 24 | 47 | 32 | 28.7 |
| Citations per 100 beds | 12.5 | 31.1 | 34.5 | 26.8 |
| Total nurse hours per resident day | 4.9 | 3.4 | 3.4 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 47.3% | 50.7% | 48.3% | 45.8% |
| Fines listed | $59,150 | $0 | $0 | — |
County and state figures are medians across facilities (8 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Sep 2025, 15 Oct 2021.
Severity mix: G ×2 D ×11 E ×8 F ×1 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 26 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 28 Nov 2025 |
| 26 Sep 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 28 Nov 2025 |
| 26 Sep 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 28 Nov 2025 |
| 26 Sep 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 28 Nov 2025 |
| 26 Sep 2025 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 9 Feb 2026 |
| 15 Oct 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0811 | Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised. | E | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 22 Dec 2021 |
| 15 Oct 2021 | F0732 | Post nurse staffing information every day. | C | Standard survey | 22 Dec 2021 |
| 1 Nov 2018 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Dec 2018 |
| 1 Nov 2018 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 16 Dec 2018 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 26 Sep 2025 | Fine | $59,150 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 47.3%, RNs 45.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.3% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.1% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.2% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.2% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.2% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.3% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, hospital district. Legal business name: Hospital Authority Of Norfolk.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Hospital Authority of Norfolk | 5% or greater direct ownership interest | 100% | 07/01/1988 |
| Aramark Healthcare Support Services LLC | Operational/managerial control | NOT APPLICABLE | 01/19/2007 |
| Hcare LLC | Operational/managerial control | NOT APPLICABLE | 05/09/2024 |
| Hospital Authority of Norfolk | Operational/managerial control | NOT APPLICABLE | 07/01/1988 |
| Aramark Healthcare Support Services LLC | Adp of the snf | NOT APPLICABLE | 01/19/2007 |
| Hcare LLC | Adp of the snf | NOT APPLICABLE | 05/09/2024 |
| Hospital Authority of Norfolk | Adp of the snf | NOT APPLICABLE | 07/01/1988 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Norfolk City County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Harbor'S Edge | Norfolk | 33 | 5 | 5 | 5 | 13 | 39.4 | — | 5 Feb 2026 |
| Autumn Care of Norfolk | Norfolk | 120 | 4 | 3 | 2 | 43 | 35.8 | — | 13 Jan 2023 |
| Signature Healthcare of Norfolk | Norfolk | 169 | 3 | 2 | 3 | 47 | 27.8 | — | 21 Jul 2023 |
| Waterside Health & Rehab Center | Norfolk | 197 | 3 | 3 | 3 | 52 | 26.4 | $8K | 29 Nov 2023 |
| Norview Heights Rehabilitation and Nursing | Norfolk | 60 | 2 | 3 | 1 | 46 | 76.7 | — | 17 Jul 2024 |
| Ghent Health and Rehabilitationabuse icon | Norfolk | 222 | 1 | 1 | 2 | 69 | 31.1 | — | 26 Feb 2026 |
| Norfolk Health Care Center | Norfolk | 180 | 1 | 1 | 1 | 51 | 28.3 | $102K | 12 Mar 2026 |
All 8 facilities in Norfolk City County
Questions and answers
How many deficiencies has Lake Taylor Hosp been cited for?
24 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Lake Taylor Hosp been fined?
Yes. CMS lists fines totalling $59K in the period covered.
How does staffing at Lake Taylor Hosp compare?
Reported total nurse staffing is 4.9 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Lake Taylor Hosp?
Ownership type is government, hospital district. Organisations in the CMS ownership record include Hospital Authority of Norfolk, Aramark Healthcare Support Services LLC and Hcare LLC. Individual owners and managers are not listed on this site.
When was Lake Taylor Hosp last inspected?
The most recent survey or investigation in the CMS record is dated 26 Sep 2025; the most recent standard health survey was 26 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.