Henrico Health & Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 561 North Airport Drive, Highland Springs, VA 23075
- CCN
- 495193
- Ownership type
- For-profit, limited liability company
- Certified beds
- 120
- Chain
- Lifeworks Rehab
- Residents per day
- 104
- CMS flags
- Special Focus Facility
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Henrico Health & Rehabilitation Center no star ratings, because the home is in the Special Focus Facility program. The last standard survey was on 15 Jan 2026. The latest survey cycle has 13 health citations. The median for nursing homes in Virginia is 11. CMS lists 3 fines with a total of $260,247 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Henrico County median | Virginia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | No data | 2.0 | 3.0 | 3.0 |
| Health inspection rating | No data | 1.0 | 3.0 | 2.8 |
| Staffing rating | No data | 1.0 | 2.0 | 2.9 |
| Quality measure rating | No data | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 14 homes in the county, 289 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Virginia median |
|---|---|---|---|
| Cycle 1 (latest) | 15 Jan 2026 | 13 | 11 |
| Cycle 2 | 4 Oct 2023 | 47 | 10 |
| Cycle 3 | No date | 16 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | |||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 13 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Jan 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 11 Feb 2026 |
| 15 Jan 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 11 Feb 2026 |
Survey cycle 2: 47 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Nov 2025 |
| 22 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 4 Nov 2025 |
| 13 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 11 Jun 2025 |
| 13 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 11 Jun 2025 |
| 13 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 11 Jun 2025 |
| 13 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 11 Jun 2025 |
| 24 Feb 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 21 Mar 2025 |
| 24 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 21 Mar 2025 |
| 24 Feb 2025 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 21 Mar 2025 |
| 24 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 21 Mar 2025 |
| 24 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 21 Mar 2025 |
| 6 Sep 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 1 Oct 2024 |
| 6 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 1 Oct 2024 |
| 6 Sep 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 1 Oct 2024 |
| 6 Sep 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 1 Oct 2024 |
| 4 Oct 2023 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0637 | Assess the resident when there is a significant change in condition | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 12 Jan 2024 |
| 4 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 Jan 2024 |
| 4 Oct 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | G | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | G | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | G | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F | Standard survey | 19 Nov 2023 |
| 4 Oct 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 19 Nov 2023 |
| 4 Oct 2023 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | E | Complaint investigation | 19 Nov 2023 |
Survey cycle 3: 16 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 16 Jul 2024 |
| 8 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 16 Jul 2024 |
| 8 May 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 16 Jul 2024 |
| 7 Dec 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 12 Jan 2024 |
| 7 Dec 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 12 Jan 2024 |
| 10 Sep 2021 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Standard survey | 14 Oct 2021 |
| 10 Sep 2021 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Standard survey | 30 Nov 2021 |
| 10 Sep 2021 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Standard survey | 30 Nov 2021 |
| 10 Sep 2021 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 12 Jan 2022 |
| 10 Sep 2021 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 30 Nov 2021 |
| 10 Sep 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 30 Nov 2021 |
| 10 Sep 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 14 Oct 2021 |
| 10 Sep 2021 | F0880 | Provide and implement an infection prevention and control program. | L | Standard survey | 12 Jan 2022 |
| 10 Sep 2021 | F0885 | Report COVID19 data to residents and families. | F | Standard survey | 12 Jan 2022 |
| 10 Sep 2021 | F0886 | Perform COVID19 testing on residents and staff. | L | Standard survey | 12 Jan 2022 |
| 10 Sep 2021 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 12 Jan 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 24 Feb 2025 | Fine | $132,741 | |
| 6 Sep 2024 | Fine | $23,196 | |
| 4 Oct 2023 | Fine | $104,310 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Virginia median | Virginia average (CMS) |
|---|---|---|---|
| All nurse staff | 3.86 | 3.40 | 3.76 |
| Registered nurses (RN) | 0.58 | 0.50 | 0.69 |
| Licensed practical nurses (LPN) | 1.30 | 1.00 | |
| Nurse aides | 1.98 | 2.07 | |
| All nurse staff, weekends | 3.33 | 3.00 | 3.29 |
- Nurse staff turnover in a year
- 49.5%
- Nurse staff turnover, Virginia median
- 48.3%
- RN turnover in a year
- 64.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.4% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.3% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.3% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.4% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.6% | 13.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Henrico Care Center LLC
- Chain
- Lifeworks Rehab (64 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Henrico Holdings 1 LLC | 5% or greater direct ownership interest | 100% | 28 May 2021 |
| Central Bay LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Golden 2017 LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Matt 2002 LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Nathan 5604 LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Pivotal Central LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Rybst Central Manager LLC | Operational/managerial control | 28 May 2021 |
The site shows organisations only. It does not show the names of persons.
Other homes in Henrico County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Westminster-Canterbury of Richmond | Richmond | 5 of 5 | 4 | $0 | 12 Jun 2024 | |
| Rosedale Health & Rehabilitation | Richmond | 1 of 5 | 30 | $73,788 | 21 Sep 2023 | |
| Lakeside Health & Rehabilitation | Richmond | 2 of 5 | 15 | $0 | 28 Feb 2024 | |
| Glenburnie Rehab & Nursing Center | Richmond | 2 of 5 | 41 | $54,211 | 25 Jan 2024 | |
| Parham Health Care & Rehab CenterSpecial Focus candidate | Richmond | 1 of 5 | 89 | $266,181 | 28 Apr 2025 | |
| Westport Rehabilitation and Nursing Center | Richmond | 1 of 5 | 56 | $64,127 | 21 Nov 2024 | |
| August Healthcare at Richmond | Richmond | 3 of 5 | 6 | $35,055 | 19 Feb 2026 | |
| Elizabeth Adam Crump Health and Rehab | Glen Allen | 1 of 5 | 48 | $9,011 | 18 Aug 2022 | |
| The Laurels of University Park | Richmond | 2 of 5 | 22 | $0 | 24 Apr 2024 | |
| Cedarfield Pinnacle Living | Richmond | Not rated | 0 | $0 | 18 May 2023 | |
| Shalom Gardens Health & Rehabilitation | Richmond | 1 of 5 | 13 | $39,555 | 28 Jun 2024 | |
| Canterbury Rehabilitation and Healthcare Center | Richmond | 1 of 5 | 38 | $436,524 | 25 Jul 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Virginia Department of Health: file a complaintThe complaint page of the State Survey Agency for Virginia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Henrico Health & Rehabilitation Center (CCN 495193). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/henrico-health-rehabilitation-center-highland-springs-va-495193/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Henrico Health & Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 15 Jan 2026. It was a standard survey. It gave 13 citations. The standard survey before the last one was on 4 Oct 2023.
- Who operates Henrico Health & Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Lifeworks Rehab. The CMS ownership file names Rybst Central Manager LLC for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Henrico Health & Rehabilitation Center?
- CMS lists the home as a Special Focus Facility. The State Survey Agency inspects a Special Focus Facility every six months. CMS gives no star ratings to a home in the program.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.