Westport Rehabilitation and Nursing CenterCMS ratings, inspections and fines
- Address
- 7300 Forest Ave, Richmond, VA 23226
- CCN
- 495227
- Ownership type
- For-profit, limited liability company
- Certified beds
- 225
- Chain
- Lifeworks Rehab
- Residents per day
- 214
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Westport Rehabilitation and Nursing Center an overall rating of 1 of 5 stars. The last standard survey was on 21 Nov 2024. The latest survey cycle has 56 health citations. The median for nursing homes in Virginia is 11. CMS lists 2 fines with a total of $64,127 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Henrico County median | Virginia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 1.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 1.0 | 2.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 14 homes in the county, 289 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Virginia median |
|---|---|---|---|
| Cycle 1 (latest) | 21 Nov 2024 | 56 | 11 |
| Cycle 2 | 19 Oct 2022 | 40 | 10 |
| Cycle 3 | No date | 30 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 56 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 17 Feb 2026 |
| 5 Feb 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 17 Feb 2026 |
| 22 Oct 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 1 Dec 2025 |
| 22 Oct 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 6 Jan 2026 |
| 22 Oct 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 6 Jan 2026 |
| 22 Oct 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 1 Dec 2025 |
| 22 Oct 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 1 Dec 2025 |
| 22 Oct 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 1 Dec 2025 |
| 22 Oct 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 6 Jan 2026 |
| 22 Oct 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 1 Dec 2025 |
| 22 Oct 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 1 Dec 2025 |
| 22 Oct 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 6 Jan 2026 |
| 22 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 6 Jan 2026 |
| 22 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 1 Dec 2025 |
| 22 Oct 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 6 Jan 2026 |
| 22 Oct 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 6 Jan 2026 |
| 21 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 11 Mar 2025 |
| 21 Nov 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0583 | Keep residents' personal and medical records private and confidential. | E | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Oct 2024 |
| 21 Nov 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 11 Mar 2025 |
| 21 Nov 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 17 Mar 2025 |
| 21 Nov 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 11 Mar 2025 |
| 21 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 11 Mar 2025 |
| 21 Nov 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 11 Mar 2025 |
| 21 Nov 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | E | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 11 Mar 2025 |
| 21 Nov 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 Mar 2025 |
| 21 Nov 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 11 Mar 2025 |
| 21 Nov 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint investigation | 11 Mar 2025 |
| 21 Nov 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 11 Mar 2025 |
| 21 Nov 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Complaint investigation | 5 Jan 2025 |
| 21 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 17 Mar 2025 |
| 21 Nov 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 5 Jan 2025 |
| 21 Nov 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 5 Jan 2025 |
Survey cycle 2: 40 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 27 May 2025 |
| 11 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 17 Apr 2025 |
| 11 Mar 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 17 Apr 2025 |
| 11 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 17 Apr 2025 |
| 4 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 2 Dec 2024 |
| 4 Dec 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 6 Jan 2025 |
| 30 Sep 2024 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 6 Nov 2024 |
| 30 Sep 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | 25 Sep 2024 |
| 30 Sep 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 6 Nov 2024 |
| 30 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 6 Nov 2024 |
| 30 Sep 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 6 Nov 2024 |
| 30 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 25 Sep 2024 |
| 30 Sep 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Complaint investigation | 25 Sep 2024 |
| 30 Sep 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 6 Nov 2024 |
| 30 Sep 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 6 Nov 2024 |
| 30 Sep 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 6 Nov 2024 |
| 19 Oct 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 15 Nov 2022 |
| 19 Oct 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Nov 2022 |
Survey cycle 3: 30 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 Apr 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 3 Oct 2024 |
| 24 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 3 Oct 2024 |
| 24 Apr 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 3 Oct 2024 |
| 22 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 29 Mar 2024 |
| 22 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 29 Mar 2024 |
| 5 Oct 2021 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | E | Standard survey | 19 Nov 2021 |
| 5 Oct 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 19 Nov 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 22 Oct 2025 | Fine | $55,021 | |
| 21 Nov 2024 | Fine | $9,106 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Virginia median | Virginia average (CMS) |
|---|---|---|---|
| All nurse staff | 3.19 | 3.40 | 3.76 |
| Registered nurses (RN) | 0.33 | 0.50 | 0.69 |
| Licensed practical nurses (LPN) | 0.97 | 1.00 | |
| Nurse aides | 1.89 | 2.07 | |
| All nurse staff, weekends | 2.86 | 3.00 | 3.29 |
- Nurse staff turnover in a year
- 54.1%
- Nurse staff turnover, Virginia median
- 48.3%
- RN turnover in a year
- 55.6%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.9% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.3% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.7% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 11.1% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.9% | 13.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Westport Operator LLC
- Chain
- Lifeworks Rehab (64 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Virginia Care Holco LLC | 5% or greater direct ownership interest | 100% | 1 Jan 2020 |
| Isva Holdings LLC | 5% or greater indirect ownership interest | 1 Jan 2020 | |
| Jkva Holdings LLC | 5% or greater indirect ownership interest | 1 Jan 2020 | |
| Mlva Holdings LLC | 5% or greater indirect ownership interest | 1 Jan 2020 | |
| Innovative Healthcare Management LLC | Operational/managerial control | 1 Jan 2020 |
The site shows organisations only. It does not show the names of persons.
Other homes in Henrico County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| August Healthcare at Richmond | Richmond | 3 of 5 | 6 | $35,055 | 19 Feb 2026 | |
| Glenburnie Rehab & Nursing Center | Richmond | 2 of 5 | 41 | $54,211 | 25 Jan 2024 | |
| The Laurels of University Park | Richmond | 2 of 5 | 22 | $0 | 24 Apr 2024 | |
| Cedarfield Pinnacle Living | Richmond | Not rated | 0 | $0 | 18 May 2023 | |
| Parham Health Care & Rehab CenterSpecial Focus candidate | Richmond | 1 of 5 | 89 | $266,181 | 28 Apr 2025 | |
| Lakeside Health & Rehabilitation | Richmond | 2 of 5 | 15 | $0 | 28 Feb 2024 | |
| Rosedale Health & Rehabilitation | Richmond | 1 of 5 | 30 | $73,788 | 21 Sep 2023 | |
| Westminster-Canterbury of Richmond | Richmond | 5 of 5 | 4 | $0 | 12 Jun 2024 | |
| Elizabeth Adam Crump Health and Rehab | Glen Allen | 1 of 5 | 48 | $9,011 | 18 Aug 2022 | |
| Shalom Gardens Health & Rehabilitation | Richmond | 1 of 5 | 13 | $39,555 | 28 Jun 2024 | |
| Canterbury Rehabilitation and Healthcare Center | Richmond | 1 of 5 | 38 | $436,524 | 25 Jul 2024 | |
| Our Lady of Hope Health Center | Richmond | 4 of 5 | 8 | $0 | 3 May 2023 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Virginia Department of Health: file a complaintThe complaint page of the State Survey Agency for Virginia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Westport Rehabilitation and Nursing Center (CCN 495227). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/westport-rehabilitation-and-nursing-center-richmond-va-495227/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Westport Rehabilitation and Nursing Center last inspected?
- The latest inspection with a citation in the CMS record was on 5 Feb 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 19 Oct 2022.
- Who operates Westport Rehabilitation and Nursing Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Lifeworks Rehab. The CMS ownership file names Innovative Healthcare Management LLC for operational or managerial control. This site does not show the names of persons.
- Is Westport Rehabilitation and Nursing Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Virginia as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.